Hired this company to keep our pool clean and maintained. Supposed to come once a week. Never saw the technician even tho he texted in the morning stating he was on his way. Four weeks later this company charged my credit card $200 for services rendered. Two weeks later I noticed my pool was getting algae. I checked my chlorine level and it was at zero. I called Jorge (calls himself George) and asked that he send his pool tech out. He said he would have him come out the next morning and will text me first. Well, by 9am the next morning I had not heard from anyone and I texted "George" to inquire why? By 11am George had not responded. So, I called him. He told me he would call the tech and call me right back. After calling me back he could not promise that the tech would be by my house prior to my departure out of town for 24 hrs. I wanted to meet the tech because I had questions of him/her. He was not willing to get a tech out within the next 48 hours because it would be a special trip involving time and gas. He suggested he should cancel my service. After further bantering back and forth he stated he was cancelling service and hung up on me.
Use this company at your own risk. read more