was prompt and on time for the pick up of the vehicle. however 5 days later still no receipt so…read morethat I can be reimbursed from my insurance company. only thing I can really say is get your receipt as you pay. fee was reasonable and the average for the area. so price wasn't an issue! they would get 5 stars but still no receipt so can't give them 5 stars.

My Transmission blew on the highway at 11pm at night. I called AAA and waited 40 min. and no tow…read moretrucks showed. I called Elgin and in 15min we were loading my vehicle. We had an 80 mile drive so I knew it would be expensive but the reason this company gets a five star ++ rating is that after I paid them, the next day he called back and said he charged me too much after he calculated the actual miles and gave me back $100! Who does that?! Such honesty is not seen these day anymore. Defiantly use these guys!!

We were so lucky to find these guys!!!! We were on our way home on I-75 from a 2 month road trip,…read moreand we blew the A/C compressor and some belts in the motor home... and you know how it is when you break down... so stressful and especially at night... and we were only about 4 hours from home!!! We called roadside assistance and they allegedly were going to send someone out, but they never came. My husband and I both called a ton of places and my husband found Keith from Buice's. They talked on the phone and then he came and took a look. By this time it was around 10pm, so he said we'd be safe to drive it to the shop, and we could spend the night in it and then he'd be there in the am. At 7am I heard wrenches going, and we were back on the road by about 2pm!!!! Everyone at Buice's was so nice and accommodating and their prices were awesome!!! I highly recommend them and wish we lived closer because I would bring all of our vehicles to them!!!

The only reason I rate them a one star is because i can't put 0 stars ! Please be aware of this…read morecounty and town! I have never in my life experienced such racism. My car was towed to Buice's garage on Sunday morning. Mind you I stay in Atlanta which is a hour away. I called from multiple numbers to get my car no answer. I called Monday morning and was spoken to so rudely by a man for asking a simple question about the price because cause he had said he was open the day before and didn't get my calls but I had proof of the calls. When I arrived to the lot a woman was in the office and was so stand offish, mind you this is a business she did not greet us she looked irritated that we were in her presence. She not only belittled me the entire conversation because I look young she took my money and didn't give me my keys after I said I want a police report. When I told her the police were on the way. She made a call herself and literally said "come get them out my shop" when the police arrived he refused to write a police report said we had to go they literally knew the officer. Not to mention when I got in my car the battery was dead. Anti theft lock was on. And one of my tires was a hair from being flat. RUN FROM THIS TOWN PLEASE ! Monroe Police Department Do Better !

I am a student that was traveling from KY to FL for a conference when I experienced issues with my…read morecar. They allowed me to bring my car in and checked it out in order to help figure out the problem. I ended up having to leave my car there while I got a rental to continue my trip but they did an excellent job and were very empathetic with my situation.

Beyond excellent service for this out of state customer. Tire plugged lightning fast. Courteous,…read morereasonable, and trustworthy!

I wish there was a negative star option. My husband was struck by a hit and run driver and ended up…read moreoff the shoulder on I75. Frank's got him out of the ditch but my husband was still able to drive the car to the Pilot in Jackson. The tow operator followed him and wanted $250 CASH to just "let it go", but with the amount of damage, we knew the Insurance company would include the tow in the final settlement. SIDE NOTE: He was asked to tow it directly to the body shop. Instead, he took it to FRANK'S AUTOMOTIVE SERVICE AND TOWING, where it appears to have sat accruing storage fees while we tried to locate it! Two days later, the $250 (under the table quote) had inflated to $1310.00 when they saw they could get a fat insurance payout. Our intention was to save a double tow charge. Instead, we let these crooks have a go at our expense. Don't call these people unless you've exhaused every other possible avenue. And make sure you're carrying a butt-load of cash.

Took my car here to have a towing hitch put on my car. I was told it could be done. So , had it put…read moreon today 5-25-22 when i go to pay for work done. I was told it would not haul over 2000 lbs. He said in the office he felt bad he didn't tell me that up front. Cost me $ 610 to find out he should have told me. I'm never going back there ever.

After waiting for 3 hours for AAA and after being told service was supposed to be there at 1845…read moreand it's 1930 and they're working on it. Then told there's no one available. Called South Towing. Dispatch and there in 15 minutes. Fantastic service!!! Joshua was so kind. Highly recommend. AAA hope I don't gave to fight to hard to get reimbursed.