Quick to help us, on our way to a funeral the next morning it was after 7pm the funeral was 2 more…read morehours away. He got us on our way quickly and professionally.

I did not get a response back from this company regarding their prices. I ended up going with a…read moreresponsive company with excellent customer service and low prices.

Complete waste of time. Had them tow my 2015 Jeep Patriot from my house to their shop in Norwood…read morebecause I had a crank no start situation with my car. They check out my car and tell me the engine is blown nothing they can do. So I have it towed somewhere else and it was just a bad crank sensor smh. They charged me 244 dollars to tow my car and not even find out what was wrong with my car I definitely do not recommend this place it's really not it.

I was picking up my son from school today in downtown Cincinnati when my car cut off. My insurance…read morecalled roadside assistance. The drive showed up much sooner than the hour quoted. I was very thankful because it was busy out and getting colder and colder. We were near my drop off location when the tow driver, big Mike asked if I thought I wanted to buy a car and took me to a dealer about 10 minutes away. I ended up driving off in a rental with plans to search tomorrow at the dealer (or another if I choose not to buy there). Thank you.

Typical price gouging business. Called them to tow my truck because I was desperate. They said it…read morewas a 1 hour wait. Ended up taking 3 hours. They took an additional hour to hook up the truck and charged $195 for the extra hour. Paid $750 for a 20 minute tow to freightliner dealership. When I tried to dispute, they threatened to impound my truck.

Was stuck on the side of interstate 71 and Reggie the wrecker operator was there in no time flat…read morerespectful and quick I would highly recommend this company for your road side emergencies

I had a minor accident and took my vehicle in for what was estimated to be an expensive repair. I…read morebasically just traded a little paint, but this was going to cost me my deductible, and the claim on my insurance. Performance took a look, spent five minutes cleaning off the paint from the accident, and it looked like it had never happened. No charge! I've never had a Auto Body shop do that before. Ever. Usually it is quite the opposite. They have earned my highest recommendation. Hopefully I never need their services again, but if I do they will be the first call i make.

This place does great work; the repair they did on my car looks better than new, and the estimate…read moreI got was both more knowledgeable and a bit less expensive than the others. Ask for Jason. My impression is that he knows what he's talking about.

My dump truck blew a fan belt just as I approached a service station. I phone RBI on a Saturday…read moreevening and the promptly came and towed my truck to a truck repair center. Very professional and courteous.

This company towed my semi truck from Interstate 71 and damaged it worse than what it was. I was…read moretowed for a coolant leak and they busted my oil pan while towing it then placed the blame on me. We are a small company out of shelbyville,tn and only have 12 trucks so of course any extra repairs hurts us. We spoke to the owner "Ray" or so he says he was and this guy was very rude and cussed at us and told us to get lost. We are taking this to court but in the mean time DO NOT USE THIS COMPANY..

Many people like their cars but I LOVE my car. Needless to say, my first accident caused me quite a…read morebit of stress. The thought of having to entrust my baby to people I didn't know was as frightening to me as the actual accident. When I brought my car to Classic Collision, everyone from the receptionist to the owner understood how I felt about my car and ensured me they would care for it with the same loving attention that I would give it. I was very impressed with the updates that I received regarding the status of my repair. All the employees at this location are extremely nice. The technician, Chuck, that worked on my car did an excellent job! I have never been so pleased with a body shop. I will recommend them to all my friends and use them in the future for all my repairs.

They are so easy to work with! I received a call every Tuesday and Thursday about how my car was…read morecoming along. The lobby area was very clean. They did a great job fixing my car after I was in an accident.

So happy with the quality of work, timeliness, and value. Robert had excellent communication, his…read morequote was spot on, and he went out of his way to reuse parts that he could and sourced quality replacements! We received the car back much cleaner than it was when we dropped it off...INSIDE and out. My daughter's 20 year old car looked nearly new!

After my car was damaged, it took at least seven weeks for Russ to finish the repairs. Never was…read morethere a word of empathetic understanding about my situation in using uber everywhere, nor even a phone call -- I was the one who had to call them to find out how the car was coming along. He often sounded disgruntled that I'd called. I wouldn't recommend. Sorry.

Robert had great communication with me the entire time. Responded quickly and showered up early. He…read morefixed my snow blower very quickly and the cost was very reasonable. I tipped him generously because of the cold he had to bear fixing it. I would contact him again if I need a small engine repair.

The 1st appointment was cancelled due to illness?!? The 2nd appointment was a 'no show'read more