Been coming here for years. The staff is always top tier. Our waiting accommodations are good. They…read moredo a lot onsite so no need for referrals ....

I had an appointment that was scheduled for 11:50 I arrived at 11:58 and had to sit for more than a…read morehour for my daughter to be seen. I could have been told when I checked in that I would have to sit or they could have just cleaned her teeth only. I will be finding another dental office that is more accommodating because this wasn't a good experience at all.

Truly the best dentistry office with great dentists and literally every staff. I brought all 3 kids…read moreand everyone was so helpful.. taking 3 kids to the dentist is so hard but everyone helped me keep an eye on each one and gave the best care to all 3. They're teeth look so great and set up appointments for their treatment! Did I mention there's a coffee & tea station! The whole place looks extremely clean and so kid friendly! My youngest is 5 and so fidgety but look at her sitting still watching her show Amazing location!!! Mama of 3 left so happy and relaxed! And the kids left with their prizes and goodie bags!! Thank you guys!!

We had a PHENOMENAL experience in June 2023. From the front desk to the dentist, my 2 year old son…read moreand I were in great hands. Upon entrance into the office, we were promptly greeted and enjoyed the waiting area - TOYS included. When we entered the examination room, we were greeted by Ana. She's kind, gentle, engaging and MORE. The room was well equipped for all kids and had stimulating items to keep my l.o. busy and occupied. Dr. Terri is a gem. She's gentle, caring and because she's a pediatric dentist... she has to sing a little. My l.o. enjoyed his exam with Ana and Dr. Terri. He really enjoyed brushing the teeth of the stuffed animal. I HIGHLY recommend this office, staff and experience!

Dr Sandler has retired. I thought this information would be…read morehelpful to others. But Yelp won't let me just say "Dr Sandler has retired." That's not long enough for them. So: Dr Sandler has retired. Dr Sandler has retired. Dr Sandler has retired. Dr Sandler has retired.

Dr. Harlene D. Sandler, D.D.S., P.C. is a certified Diplomate of American Board of oral and…read moreMaxillofacial surgery. She did the exposure of the implant on 07/29/2020. I had zero pain during the implant and I only needed to use Advil for the minner discomfort. There was only Dr. Sandler, Melisa and Sally, who are as wonderful as Dr. Sandler. They wore masks and gloves and made sure everything kept sterilized. They worked as a great team together and everything went smoothly with no problems. The atmosphere was kept very calm and music was relaxing. I totally recommend Dr. Sandler, She is the best in her field!!

Dr. Keith camper and his team did an awesome job cleaning and taking care of my kids teeth I would…read morerecommend them if your looking for an pediatric dentist. They are very neat and professional. The front desk gets you in and out with making your appointment in advance.

This review is solely from the perspective of someone trying to get an appointment and may or may…read morenot be an indicator of the quality of care you might actually receive there. I just moved to the area and my child doesn't have a dentist yet. Unfortunately he chipped a tooth so I came across this dentist because they say on their website they offer emergency care. However when they called they said they only way for me to get an appointment would be to make a appointment for a cleaning and full exam. Unfortunately it hasn't quite been six months since his last exam so I wasn't sure if my insurance would cover the cleaning yet. When I described the problem again they told me if I didn't do the cleaning I couldn't get an appointment until February. Obviously with a chipped tooth you shouldn't wait that long to receive any care--and honestly their staff should be telling people that so that the child's tooth doesn't get more damaged. I'm totally fine if they just didn't have an opening (and in fact we ended up finding a really nice office). However, I just think they should remove the claim from their website that they do emergency dental care because based on my conversation with them they basically don't.

Forms were easy to complete online before the appointment. Ample parking is available. Everyone we…read moreencountered during our first visit (September 2024) was wonderful. Very professional and polite. My daughter's (9YO) hygienist was great! Cleaned her teeth. Talked to her about proper brushing and flossing (as well as gum health). Dr. Baker was kind and helpful. The office area was neat and clean. I liked that they had seating immediately where your child is being cleaned. I watched the staff thoroughly clean each chair (the entire chair - head to toe) and associated station after each patient. Loved seeing that! Out of all the medical appointments I've been to (and on behalf of my child), never - not once - has the office EVER had printed school calendars (for multiple Counties) available at the checkout station, where you make the appointment or next time. It's small things like that (and the immediate chair/station cleaning) that demonstrate great customer service. I would definitely recommend them, based on my first experience.

I intentionally waited a year prior to doing this review. My son receives great care here and the…read morehygienist and dentists are professional with an awesome chair-side manner. The area of improvement lies with the billing department. There were occasions where I called, left messages without my call being returned. Popped in and asked why my call/concern went unanswered but the office manager was always sure to make sure that I got resolution and left confident that they'd take of care of things. What I really like is how they explain what procedures are necessary and those that are optional. A solid outline of what payment is due prior to service and payment options are available to minimize financial impact. When a recommendation was needed for my son's wisdom teeth removal, a clear explanation of who we were being referred to was done and they even assured me that the surgeon accepts my insurances. Gold star to all the hygienists here who conduct themselves in a professional, approachable manner and are excellent dental hygiene coaches for young adults who need pointers. Gentle in the line of duty, whenever my son had discomfort they listened to him and described what they were doing and didn't promote anxiety about coming to the dentist. Plenty of parking, play area inside for children and they have overhead monitors that play movies as patients are receiving care. Nice decor, all areas are clean and each visit has a dental swag bag.

I had a very disappointing experience with this clinic. After waiting nearly two months for an…read moreappointment to have two wisdom teeth removed, I received a call from the doctor just three hours before my scheduled visit. During that call, I was informed that the plan had changed and that six teeth would be extracted in one session. I explained that I was not comfortable with removing six teeth at once and requested to proceed with extracting two teeth as originally planned, with the option to schedule another appointment for the remaining teeth. However, I was told that this was not possible and that if I did not agree to the six extractions, my appointment would be canceled. This approach felt unreasonable and dismissive of my concerns as a patient. As a result, my appointment was canceled, and I now have to wait another two months to find care elsewhere. This situation has been a significant inconvenience, and I have filed a formal complaint regarding the clinic's handling of my case.

I had an oral procedure done at Avie Oral Surgery years ago and decided to return because I need…read moreimplants. My very first experience with this group was great but now, just trying to schedule a consultation has been a nightmare. I have constantly called the office to schedule an appointment, and the staff would always say they will call me back. After two months of waiting for a call back, I still do not have an appointment. I will be scheduling a consultation with another practice. It's a shame because Dr. Buckle is great but her scheduling staff is causing her to lose a returning patient.

Doctor Defoe has become too busy to talk and communicate with her patients. It's very unfortunate…read morethat since my child has started the braces procedure, I haven't talked to her once! I pay all this money to not know what's going on or if my child is on track progress wise! I am very concerned with the level of customer service and care that we are getting. One time I waited over 15 mins just for the front desk staff to say, she would just call me instead of meeting with me and I never got a call back. What is my insurance being used for!? If an Xray is conducted I SHOULD KNOW! The establishment itself is clean and the staff are polite but I definitely don't feel like I am in the loop with my child's progress or treatment!

Dr.Defoe is great with my daughter. dr Defoe and her staff are very friendly and professional. My…read moredaughter has been seeing her for the past three years and she has been great! We never wait more than five minutes to be called to the back when we have an appointment. I highly recommend her.

Thank you to the Laurel Dentistry for Children team for our first dental visit for our baby. As new…read moreparents with our baby's first teeth, the check-in to cleaning were seamless. The office was spacious and clean with plenty of room for kids to explore and feel comfortable. We were led to the back area and instructed what to do and what to expect. The dental hygienist cleaned our baby's two teeth and asked if we would like to add fluoride which we did. We met with the dentist, Dr. Camper, who was warm and answered any questions we had. We left with knowledge, next appointment and dental supplies for our baby.

Do NOT go here or waste your time! Prepare to have your appointments cancelled if you don't answer…read morethe phone!!!!!! They will not be able to assist and if you express frustration they will hang up as if you're the problem!! Horrible and extremely unprofessional!