I took my 70+ year old mom (who had suddenly come down with a very rare and debilitating sun allergy - yeah, I had never heard of this either!) to Dr. Blessing Moore based on a recommendation from a friend. No other doctor had been able to help my mom for over a year. Dr. JBM solved it right away. She was extremely patient with the first visit, and asked all sorts of questions over a 45 minute session (!!) to understand everything. She recommended a recently approved treatment for urticaria that she thought would apply to my mom. She said it would take several months to take effect, and indeed after that time my mom was almost completely cured (slight occasional itchiness in her palm). I see from the other reviews there have been complaints about billing. The office was actually fantastic from a billing perspective. This particular treatment required an expensive injection once a month ($600/month, not covered by Medicare) which she now takes a few times per year. The office manager knew of two different grants that could apply. They did all the paperwork and have managed the grants for my mom for over two years. Net: she has had to pay very little out of pocket for this otherwise expensive treatment. I cannot recommend Dr. Blessing Moore any higher for allergy issues. Just remember to have some perspective - it is a small, very personal office, not a huge well oiled corporate machine like Sutter Health. read more

So, I still go to Dr. Cummings now. After spending 2 1/2 years trying to get Dr. Blessing-Moore to bill my insurance (and stop sending me bills for thousands of dollars that had not been run through insurance), I finally got the matter resolved. in fact, Dr. Blessing-Moore's office cut me a check for $200, money that she owed me from 2002. Flash forward to 2009--I got a flu shot in November, and now I am calling up in January to pay for it (because, at the time, they told me they'd bill me...but no bill.) At first, they had no record of having given it to me. Then they said they billed my insurance. Then it turns out they submitted the bill under the wrong name, so it's coming back. Of course, this is after the front desk receptionist told me that they don't bill insurance for flu shots--I had offered to pay on the spot to avoid any further Blessing-Moore billing hassles. We'll see how this goes--I hope to resolve it by May or so. Like I said, some things never change. I am grateful for the shot, but the billing issues remain. I am still pleased with my decision to move to Dr. Cummings. read more

Outstanding Doctor. I have been seeing Dr. Blessing-Moore since 1989 when she was at the Palo Alto Medical Clinic. I had played sports all through college but she diagnosed me with asthma. She's been a super doctor for 20 years. I find her very knowledgeable and having great empathy. She is always very thorough in her exams and spends alot of time with me explaining the new medicines that come out, how they work and how to use them properly. Twice she has helped me in an emergency situation. I can call her on the weekend if I run out of meds and she calls back and then phones it in to the pharmacy. I have never had to wait more than 15 minutes in her waiting room. I have never encountered any billing problems in the 20 period that I have had her as my doctor. Her staff has always been efficient and courteous to me. I am grateful everyday that I breath well for Dr. Blessing-Moore's concern and care for me as a patient. She has always treated me with dignity and thoughtfulness. In my estimation, she is an excellent physician. read more

Dr Randi - OMG, what a Blessing! And hopefully you understand that I'm massively complimenting them both. Suddenly this year my seasonal allergies triggered asthma. All the meds i was taking didn't cure the problem and Dr Randi suggested i change my inhalers to a powder disc. Problem fixed! Literally, no more lung issues at all. Before the disc, I was ready for a hospital, and my ribs hurt from non stop coughing for 2 months. No more coughing either. Believe me when i say, if you can't breath properly, life sucks and at time very scary. The other massive compliment goes to the office staff. They are super well organized, helpful, courteous pleasant to speak with. The office is very well run. They jumped through the hoops to get me an emergency appointment; they called me back when i left messages; they laughed with me at my appoinement; they got me water to drink and magazines to read. I am excited for this doctors office! Did i mention that the office staff is helpful to the max? read more

Dr. Blessing-Moore is top notch. She scientifically got to the bottom of allergies & asthma I had for decades and proposed a treatment plan that worked. She is available for emergency appointments. She is well-informed and makes her patients well-informed. She is a leader in the field (does research, is affiliated with Stanford, is quoted in the papers). She is kind, upbeat, and compassionate. She conveniently offers flu shots (which are paid for by my insurance when I get them in a doctor's office, but not when I get them at a pharmacy). Coming to JBM's defense here... a 1-star rating because someone else defrauded her office of $1 million and she had billing problems while she was sorting it out and changing billing providers?!? I had a new billing service put through multiple bills to my insurance company and when I called the new billing service about it the problems went away immediately. The dupes had nothing to do with unethical behavior... just bad bookkeeping by a fraudulent bookkeeper who's no longer there. If you are trying to avoid delays, avoid the busy after-school hours (when all the school kids are getting their allergy shots). I've seen her probably 5 times, and I don't think I've had to wait more than 15 minutes. Office staff couldn't be nicer... read more

Dr. Blessing-Moore changed my life. I always had a problem with cats and horses. I couldn't go to my friends' houses who had cats and I couldn't ride horses with my family. I had to stay away from grassy fields and dust. After getting shots from Dr. Blessing-Moore, I went on a 1-week horse vacation, riding up to 8 hours a day through grasses and dust in the frontier of Wyoming with nearly 0 allergies the entire trip. It was a miracle! The minor allergies I experienced were easily treated with an over-the-counter nasal spray. My day-to-day life has totally improved with virtually no allergies or hay fever at all. The shots seemed intimidating but they are nearly painless - sometimes you don't feel them at all. The shot nurses, Annika and Izza are highly skilled and super-friendly. They answer questions and take great care of you. The entire staff is very nice and professional.I don't understand the few bad reviews on here - my experience couldn't be better. This office has never kept me waiting. They are very respectful of my time - plus, they have an excellent on-line scheduling system so you can book appointments, change them, cancel them, etc. without having to call anyone - it's so easy. I've never had such a great experience at a medical office and they virtually cured me. I highly recommend this office to anyone. read more

Dr. Blessing-Moore had been recommended to me by many friends and my doctors. They all said she is the best allergist around. I had heard nothing but amazing things about her, so I had decided with my mom to give her a try. I had been having really bad allergies for the past year, and they only seemed to be getting worse. I had numerous reactions to many different things; food, skin, and asthma. The first time I went to Blessing-Moore's office they didn't really tell me much in the 2 hours I was there; I only saw the doctor for about 30 minutes. I mainly was in the waiting room by myself. She took a lot of notes which made me see that she is very thorough. But, I have been there 3 times, each time is a 2 hour visit where I mainly am waiting around for her. She is not very respectful about patient's time, and there are usually no other patient's around when I am there, so I have no idea where she is. I have gotten lab work done but she doesn't have them test for everything, which is frustrating. I am not sure if her not being specific is because she wants me to continue coming so I have to pay each time, or if it is cause she honestly has no idea. I love her staff though, they are all very nice and hilarious. Dr. Blessing-Moore is a very sweet lady, I just want to know what is wrong and would like my time to be respected more so I don't spend more than 2 hours in a doctor's office. read more

I have nothing but praise for both Dr. Blessing Moore and her partner Dr. Maskatia and her staff! They have treated me wonderfully day one ! Have had allergies ,allergy induced asthma all my life!I have two small dogs didn't want to give them up, have recently had more problems with dust mites! All of a sudden I was ending up in the emergency room with these huge undiagnosed hives all over my body,I was at my wits end, Emergency room doctors noNo one quite knew what was causing Dr. Blessing More diagnosed right away xolair shots have immediately solved! Dr. Maskatia Is now getting me on the right track with my allergies! I feel like I'm in the best hands ever! thank you! so much to both of you doctors ,and your wonderful staff! Sincerely read more

(Duplicate of the review I posted for Dr. Blessing Moore's San Mateo office.) "I had a terrible time with skin rashes - we're talking so bad as to keep me from getting a good night's sleep - about five years ago. Made the rounds of my primary care physician, various dermatologists and allergists. My experience was that doctors were not very interested in seeing a patient with those symptoms, as I guess they are very difficult to diagnose and resolve. I was looking for an allergist in San Mateo county since I worked in the South Bay at the time and my primary care physician recommended Joanne Blessing-Moore. Not only was Joanne willing to see me, but she was hugely proactive and encouraging - "We're going to figure out what's causing this and get you better." Right off the bat, she knew how to treat my symptoms so that I was able to sleep and live a halfway decent life again. Eventually, we finally figured out what was causing the problem, and it has not been a problem to this day Although I did not come to Joanne for respiratory issues, after taking skin tests, she felt I could use treatment in that area too, and started me off on shots. Five years later, I have a huge and unexpected improvement in my quality of life. I had no idea of how much energy and vitality my allergies were sapping me of. The symptoms are completely under control and I can make it through the spring while barely even noticing the pollens in the air. (I used to joke that I was allergic to May and June - I'd walk around during those months with teary, itchy eyes.) Dr. Blessing-Moore is one of those rare physicians who is both distinguished in her field and has great empathy for her patients. I can't speak highly enough of her. The only negative in this office is that they are sometimes so busy that it can take a while to get a call back if you need a question answered. I've tried to leave messages to find "voice mailbox full." How about a new phone system, guys?" read more

Given her kick-back from pharmaceuticals, would you consider her unbiased in prescribing medications to your kids? https://openpaymentsdata.cms.gov/physician/135710 read more

I can't say I actually met this doctor bc her staff never called me back. I believe the staff is a reflection of the doctor. Get better staff and return your phone calls! read more

I first met Dr. Joann Blessing Moore in 1996 when my 4 month old baby was having a severe reaction to penicillin called Erythema Multiforne. My pediatrician didn't seem to know what to do and my mother in law knew of Dr. Blessing Moore and arranged an emergency appointment. Dr. Blessing Moore was great, explained everything to me, and knew just what to do since she has seen this type of reaction before. This all transpired on the beginning of a 4th of July weekend. Dr. Blessing Moore was so concerned about my baby and me that she even told me where she was going for the weekend, gave me the phone number where she was staying and even gave me her home telephone number. I ended up taking my other child, who had many food allergies, to Dr. Blessing Moore and she not only was a great doctor and tells you everything you need to know, but she also WROTE EVerything down for me, including drawings, to make it easy to understand and remember. She explained how to interpret the allergy tests, informing me that the tests are not 100% accurate and how she treats the patient, not the tests. Dr. Blessing Moore is a great and caring doctor. I have not really dealt with her office staff and don't really remember them at all anyway. read more

I have to agree with all the other poor reviews that you see here. Dr. Blessing Moore might be a good Dr. but her office policies and staff are pathetic. Unprofessional, rude, incompetent. Plus her policies about refilling prescriptions are annoying at best. I have had the same allergy conditions for 62 years. I see her every year at the EXACT SAME TIME, for the exact same symptoms. However, she will not allow my prescriptions to be refilled unless I see her every six months. You would sware that I was asking for a refill of heroine! Why doesn't she just be up front and say she wants a check every six months from you??? BE HONEST! it is not like we ever DISCOVER something new. Further, I have scheduled special drug allergy tests multiple times and every time the office staff has called at the very last minute to say they were unprepared to perform the tests. Her time is valuable but her patient's time is not? What's with that? I am glad to see another reviewers endorse Dr. Cummings. I am ready to avoid Dr. Blessing Moore like the plague!!! read more

Dr. Blessing Moore is the best allergist I have ever known. She it tops in her field scientifically, and really cares about her patients. I have been with her for 10 years and feel lucky to have found her. In the last few years she has instituted a policy of requiring her patients to see her every 6 months for follow-up. This is consistent with the highest standards of medical care. She enforces this by only writing prescriptions for 6 months and not automatically refilling them until you see her. It is sometimes a bit inconvenient, but I see it as a reminder to make sure I stay on top of my chronic condition. Her previous billing problems were caused by a bad bookkeeper who is now gone. I have never had problems with the billing or insurance. read more

I have to agree with one of the other reviewers--the office staff and billing personnel are less than stellar. I have had many billing problems with this office and have been going there since about 2001. The problems have gotten worse over time, but I have been hunkering down and hoping they will get better. Unfortunately, in the interim, I have now started bringing my son there. I convinced myself that for quality medical care I could deal with the office problems, but am now questioning whether or not I should. Dr. Blessing Moore is a very good doctor without equivocation. However, you have to be able to deal with the billing issues and they can be vexing. read more

The office is poorly managed. She always runs late by 45 minutes to an hour (she has no respect for the patients time). She does not do refill for allergy medicines without office visits. read more

Dr. Blessing moore is a true blessing!! She is an amazing doctor, and the GOD of all allergy doctors. My son has been having allergies since he was 4 (now 9). The first time was rhino allergies, and now that he is 9 he has severe seasonal allergies. Dr. Moore gave appropriate medication every time. Did a demo on how to use the products (which is really important, because if you don't use them correctly you may as well not use them). They provided us with samples (lots of them, very generous). Also, her staff are really nice and friendly, specially with kids. There is plenty of parking in the front, even though it's in Palo Alto! I love doctor Blessing, she is amazing and I hope that she practices forever!!!! God bless you Doctor Moore and your staff. This world needs more people like you! read more

I have seen Dr. Blessing-Moore as a consultant for nearly 7 years now. Her competence and caring are exceptional, and her nurse Tara runs the clinical office extremely efficiently. Because the doctor is top notch, her time and efforts are often divided: very very complicated case management, emergency calls, very ill patients, colleagues needing her expertise, speaking engagements locally and nationally. What makes her the best of the best, is also what can make the office seem inefficient, disorganized and impersonal to the casual observer. I have spent perhaps hundreds of hours in her waiting room over the years; never once did I feel disrespected for her delayed schedule. The bottom line for me is that she is well worth the wait. I happen to be a physician, who knows first hand the complexities of running a small private office. She gets my vote for being among the best I have ever known. read more

Dr. Blessing-Moore is a mother's dream as it comes to doctors- she is approachable, answers your questions, and is truly the best and in the know- but most of all, she cares- we have been seeing her for 4 years now when my son was only 6 months old. To get the best doctors, you just have to wait and know you have to wait sometimes as she spends good quality time with us... so my kids bring their favorite beach towel and hang out in the room with toys and time goes by more quickly. My son just started his allergy shots... hopefully he'll be able to breathe through his nose again soon. We love Dr. Blessing-Moore, and it took visits to 3 other allergists to find her! One more note, is that she was reachable when my son had a dramatic allergic reaction while we were in Hawaii and I was totally panicked. I was able to reach her live and she guided us remotely. I will be forever grateful to her for that. In terms of medications, this is a tough topic- since we are all ultimately responsible for managing our own healthcare, but we are not experts. We take a conservative, active approach when it comes to the medications prescribed. It is our choice to take it or not, but Dr. Blessing-Moore knows all of the options. read more

Dr. Blessing-Moore was recommended to me by my physician and an ER doctor we used at Stanford. She has a reputation as the best in the allergy and asthma business around here. But I have been disappointed with her service. When you enter her practice, she wants you to come every 3-4 months and won't write prescriptions for longer than that in order to keep her customers coming back. One of her assistants wrote me a prescription for longer than that and she quickly grabbed it out of her hand before she gave it to me and reminded her in the hall that they don't do that. She's pleasant, but she has a high-strung manner and repeatedly asks me, "Now what am I forgetting?" That always makes me nervous when the doctor asks me that. She ordered a battery of bloodwork for my asthmatic 5 year old and four year old. Not a fun experience for them, but we were happy to do it since she thought we needed to. When I got to her office to get the results, we learned that she had made a mistake and ordered the wrong tests. On a different occasion, when another of my kids was coughing and I asked her to give him a quick listen to see if she thought he was asthmatic too, she brushed me off and said "sign him up!", like she wouldn't even listen to his breathing (even though we were already right there in her office for his two brothers) unless I signed him up into her practice. I don't doubt that she is a leading expert in her field, and we'll visit her in an emergency if needed. But I do not appreciate her "entrapping" office practices and her rushed, careless manner with patients. read more