We walked in to By Design with a set of plans for our new house and some pictures of furniture we…read moreliked. What Laura and Bonita did to furnish our empty space was amazing. Great room, office, bedroom, family room. They created a full plan, we made one or two very minor adjustments, and now we are living in our dream house with furnishings and rugs that perfectly complement the modern vibe. And the price was right! I recommend By Design to everyone I know who might be thinking about furnishings and area rugs. The products are great quality, and the designers are top notch and super nice. One piece or a houseful - they will take care of you.

By Design is one of the few, furniture sources in Des Moines with higher quality furnishings. They…read moreare the only source for American Leather (one of my favorite companies for sectionals, sofas and no so cluncky recliners). They have several other lines, also. I work with Bonita, who is extremely helpful, very patient and a wealth of experience. Dawn professional designer Santa Barbara | Des Moines

I was extremely pleased with my first visit to this location, as they were helpful, knowledgeable,…read moreand kind, and plenty of options were available. East parking is at a terrific location in central Ankeny, and they had plenty of arrangements to choose from while being well within my monetary choices. I appreciate their customer service, and they did not try to oversell me but instead listened and allowed me to secure what I came for.

Five Star service for my Grandmother's 80th!!! Couldn't make the three state drive. They were…read moreclutch.

The owner is super knowledgeable and will make sure you get the best quality possible and keep you…read moreinformed over the process every step of the way. I had him come out for an estimate on a really burnt gold colored over 50 year old Lazy Boy chair that was my great grandmothers. He made sure we knew pricing without sugarcoating it. He gave us a quote for a slipcover. But we decided to schedule a full upholstery with redoing of the foam work. He even offered if I wanted to work on it myself as I already tried that he could give me tips or work on it in his shop. I will give that job over to the professional!! I am currently on his wait list to get the chair reupholstered and can't wait to see the results.

For many years I've considered reupholstering a few pieces instead of buying new. Yelp led me to…read moreByrnes Upholstery. They've been so helpful through the process and it's a pleasure to work with them. I'm excited to re-use pieces I love instead of buying new and then having to figure out what to do with my existing furniture.

Painted today with the last batch I bought at Home Depot. I'd brought in the can with the exact…read moreformula. The paint is slightly lighter. I'm so mad. Definitely not going back to this location. Ugh!!!!!!!!!

I was shopping for storage shelving and was trying to load the boxes on to my cart , I had an…read moreemployee by the name of Nick that came to my rescue and loaded the three heavy and awkward boxes on my cart and then proceeded to push my cart to the check out and had me pull my vehicle to the front of the store and he then loaded the boxes into my vehicle, you were a true lifesaver and a very valuable employee that Home Depot should be proud to have!!!! Thank You Nick

Wow! I don't know where to start. I have a disabled adult son, and I lucked into a moving date that…read morewasn't months out. As a result, we had a deadline to meet for the floors, and I could not move my son into a home that didn't have smooth floors (previously had carpet). Complications arose with the original delivery (no fault of lumbar liquidators), but Cindy... she was awesome. I know NOTHING about floors, and she helped me through the process of selecting the PERFECT floor for our home. She answered my questions. She understood that I had a tight budget to work within. She knocked out EVERY problem that arose, got our floor delivered, and found installers that could meet our deadline. I wouldn't be being honest if I didn't admit that the process was stressful... moving always is, but with Cindy in my corner... that stress was reduced drastically. She had an odd challenge to work with too... I do not use a cell phone, so communication could have been challenging, but nope... she left messages when I wasn't home, contacted me by e-mail, answered the phone when I called, called me back when she said she would. It was no problem at all. I simply do not have the words for how amazing the customer service she provided is. She knows her product and is friendly and efficient, and honestly... I don't know if I've ever met someone with such good problem solving skills. It's not as simple as just ordering a floor... there is delivery and install and multiple people that are involved before that finished product ends up becoming a part of your home. She handled every step of the process beautifully, no matter what issues arose, keeping me updated every step of the way. Thanks to Cindy... I have a beautiful floor that works great for my son. It was installed by move-in date and within the budget I had to work within. I am now surrounded by boxes that I need to find time to unpack while trying to get my old house on the market. I have a ton of things to do and worry about, but the floor isn't one of them. Cindy took that stress off my plate. The installers she sent did an incredible job. I'd been very nervous about hiring for the floors, because I haven't had much luck with hiring for anything. I end up doing most things myself, but I knew a genuine hardwood floor was not in my skillset. I put out feelers on a website, asking for referrals. Lumbar Liquidators was one of those recommendations. I'm glad I used them. I know this review is long, but I have not been satisfied with the customer service AND workmanship of a company for over 30 years. Things have changed, and not for the good. So... since this kind of service is evidently rare (or I just have really bad luck lol), I am taking the time to share this with anybody out there that is trying to find someone they can TRUST to get their floors done. Cindy... thank you. I know I was overwhelmed, and hyper, and stressed out, and just a mess at times, but that's because of past experiences with other companies. Thank you for EVERYTHING, and thank you for showing me that there ARE people that take pride in their job that WILL follow through and keep their promises. Cindy... you rock! And Cameron says to say "thank you for the sample (even though it ended up not being food lol). He still has that chunk of wood flooring you gave him. lol

Cindy at Urbandale store is horrible at customer service and communication. Customer care is worse…read more We received damaged product and they ripped us off some product that we returned. No wonder they are going bankrupt!! Good riddance!!

Kelli and Gracie know their stuff. They're pioneers of the industry and have brought contemporary…read morefurniture to Des Moines. There's a reason Projects has been in Des Moines for over 20 years, and a majority of it is their extensive knowledge of their pieces and projects. I have enjoyed seeing their growth and love checking out the showroom!

Projects is a really cool contemporary furniture store in the east village of Des Moines downtown!…read moreWe just purchased a mid century home and are trying to fill it will furniture of the time or that looks of the time! So we stopped in at Projects to get some ideas! The store is beautiful and has lots of cool couches, chairs, tables, lights, beds, art, bathroom things, nick nackts etc. One thing you will realize very quickly this is not cheap stuff, some of these couches range from 5,000-20,000 dollars. Wowzers, don't spill coffee on that! But there is no where else in town where you can shop for these high end contemporary type things and actually see them in real life! So I do really dig going in here, even though there is nothing I can afford to buy! The staff always says hello when you walk in and then just lets you run around looking, they don't bother you at all they just sit on their computers.. Every time I have been in here that happens! Some might be put off by this, but I understand and I liked being able to look around without someone asking my life story or trying to sell me something. All in all cool store, and as Ferris Bueler would say, "If you got the means, I highly recommend picking one up." but he is not talking about a car here, more like a couch!

I decided to try the Jordan Creek Hy-Vee floral. I live in Austin and wanted to send my daughter a…read morespecial arrangement for her promotion at her new location. Florist Paul was great and helped me on the phone and knew exactly what I wanted from my description. He assured me they would be special and delivered on time even though there was a blizzard coming their way. I didn't hear from my daughter on the delivery day and I called the floral dept. the next day to find out what happened. The security guard at her work sent them back to the other location where she use to work. Hy-Vee went out of their way to correct the issue even though they were not responsible. I spoke with florist Amy several times and she was so nice and very helpful. The beautiful arrangement was delivered within hours to my daughter. The service is above 5 stars and the arrangement was very nice. I'll definitely use them again.

Ordered flowers from Jordan Creek Hy-Vee for my mom for Mother's Day. They were delivered on…read moreThursday. The roses were dead on Saturday and other flowers in the arrangement died on Sunday. A floral arrangement that costs $50 should last longer than 2-3 days!. The store gave me a $20 credit stating that roses only live 2-3 days. In my experience that has not been the case. This is twice now we have had bad luck with Hy-Vee floral. We thought maybe trying a different location would help. It did not. No more Hy-Vee floral for us. Very disappointed.

I have stayed away from Soma, mainly because I don't like my breast size. However I always forget…read moreuntil I go back to the store the great service I get from the store manager Dana and any of the several associates I've dealt with. Service is so personal and they take great care to provide the best service and the products and value for all you get. I end up with great fitting bras and I love Love Love their cool nights sleep wear. Soft and the best feeling material on your skin. Thank you Soma for taking care of me! C. Mayher loyal customer

My sister in law went there and got great service. The staff helped to fit her. And offer her…read moredifferent options. What can be an overwhelming endeavor, became an easy and comfortable situation.