As a hobbyist costumer, crafter & seamstress, having a Jo-Ann in town is pretty essential for my…read morebasic supplies. Although not as large and extensive as the "Jo-Ann Etc." stores I've been to in other cities I've lived in, this one has pretty much everything I can expect to find at a big box fabric & craft store. In fabrics, they have the usual quilting, seasonal, apparel, and home decor selections. The selection can be limited at times, which has resulted me in trying other stores or taking my business online, but some of my projects are very specific in what I prefer to use. At the cutting table, employees are efficient AND friendly - probably the best I've interacted with at ANY Jo-Ann location! Patterns are well-stocked. I wish the notions department were larger, or at least less cramped. There's always merchandise on sale, and what isn't on sale, you can use coupons for, which is why I LOVE shopping here. Overall, it's a small, yet well-organized Jo-Ann that provides great service.

I've been here on several occasions to purchase gifts for co-workers and family friends. I have had…read morepleasant experiences on each visit. I read a fellow Yelpers review and was disheartened by her experience. I do hope they addressed the situation. But, on a personal level I was not subjected to an 'unwelcome' atmosphere. I am quick to point out any injustice particularly in places I frequent and will continue to be vigilant and report if I see any similar behavior at businesses I chose to spend my money. As for the shopping- their purse selections were the best feature of the place. They have unique styles and designs and I always get compliments on them in public. The prices are a bit over the top but they have nice sales on fashion jewelry. I was extremely impressed with the opening of their 'Home' store across the way from the first location. It is still in Highland Village just literally around the corner from the jewelry store. The home store has a larger selection of candles which I am now obsessed with. They did carry a native brand 'SoDelta' which they recently stopped selling. That is the only complaint I have. The brand of candles were authentic Mississippi. I hope/ wish they restock with the 'SoDelta' brand. All in all if you are looking for a cute unique gift to give someone- I would recommend stopping by this place. I am sure you'll find something for them...or yourself.

Love, love, love their jewelry!!! And they also have a great selection of purses. If you ever…read moreneed the perfect gift for a girl or need something for yourself, this is definitely the place to look. It's out at Highland Village in Jackson!

This is my "go-to" monogram store. The owner is very friendly, makes great color suggestions, and…read morethe items are always finished at the promised time. I love this shop!

The absolutely rudest business I have ever been in! Will not ever darken their door again.read more

Helpful staff that didn't hover. I found a small gift and they offered to wrap it for me which was…read morevery nice and appreciated. A fun selection of goods. A great stop if you need a gift quick!

LOVE LOVE LOVE they have about everything you need for the best price ever! I am a big fanread more

Bad customer service Cashiers attitude need serious…read moreadjustments Junky and unorganized

One young nice lady, Mallory was very kind and courteous. She was very sweet…read more Upon checking out her boss/manager made me very uncomfortable checking g over her work. She recounted the cash I gave to Mallory as if she was in competent.... I will not return there Boss/manager is rude! JCrew is friendlier and better prices??

It was my first time in Talbots and I was greeted at the door kindly and offered help which I love…read moreand appreciat!! All my stuff was taken back and handled well. My only issue is I heard one of the workers talking about another customer in a rude and judgmental way. Saying mean things about how the customer's appearance looked and not to bother taking anything else back there to try on because "they aren't going to buy anything". So instead of doing your job no matter who walks through that door or how they look you just don't even bother and stand behind the counter ignoring that the customer even exist???? I just thought what if I came in clothes that looked like her. Would I have gotten that same treatment even though my money was just as good as anyone? it was just this one person I saw this from everyone else was great and on target. I know the workers name started with a J, but I can't remember the whole thing. I looked for a name tag, but I don't believe they have them. Like I said everyone else was great and splendid. I can see myself coming back to the Jackson store only for the other workers that did so well!