I had a grand idea of making my aisle markers and arch decor for my own wedding out of silk flowers. I got some inspiration online and went to Joann. I feel like everything there is always on sale. I picked a bunch of flowers, greenery, and wire for assembly. Pro tip: buy the wire cutting scissors!!!! The floral wire can by cut easily but the stems of the bunches of silk flowers are wired and very difficult to cut. I made a second trip for those cutters. I found what I wanted but needed more. I did not realize it until I was well into my project. They have a website that has everything. I ordered more silk flowers for pickup, as the store offerings can vary and they were out of the hydrangeas. The cashier was super helpful. He recommended I download the Joann app because there were several coupons that I could use. So I got a better price than the sale price! I kept all my receipts as he said if I didn't use everything, just return it! Not only did I get silk flowers, but also the wood for my rustic cake stand, the tulle and pearl trim to make my own veil, a gorgeous wedding photo frame, ribbon for the aisle markers, and fabric for the arch decor. I made many trips to this store. I will attempt to include my project photos on this review. Summary- great customer service. Lots of useful items. Easy parking. Online ordering including ship to store. Curbside pickup. Easy returns. COUPONS ON THE APP! Also coupons on their email list. Will definitely shop again. They have super cute seasonal items including socks. read more

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I love this Joann's! It's a huge store, it's called a superstore - which it totally is. Tons of options for all kinds of different arts and crafts. I went there prior to Christmas and lots of things were in sale, tons of Christmas/holiday items were 70% OFF, and their frames were all 50% OFF which was such a great deal. Service here was great - there were only two people working and both of them were so helpful with anything I needed and even gave me suggestions on some projects I was working on. Very sweet and professional! The store could've been a bit more organized, but it was clear that they were understaffed and overworked so I can understand this part. While aesthetically not so pleasing, I was still able to find what was looking for. Definitely worth checking this place out for any of your arts and crafts needs, and keep an eye out for their deals! read more

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If you can't wait 2-3 days for Amazon and are ok with making a purchase for 50% more than Amazon, then make your purchase here. I was aspecting that I could buy (at least a few items) for a discounted price and THEN craft them to At least break even....nope not at all. These prices are AT LEAST 50% MORE than Amazon or Walmart, and then by the time you spend to make them into something, you are never able to make any profit whatsoever. Run from here. Where can you go to make a living being creative anymore? Asking in all sincerity. Please let me know. This is NOT the answer, read more

I don't know why I come here anymore, I guess I hope that someday it will get better, but in the last 4 years this place has been on a steady decline. NEVER have items listed as "in stock" per the website, and the shelves are dismal and messy. Everything is unorganized, and the employees are scarce with only 1 usually working a register. All the paper is mixed up and in the wrong spots, huge ladders blocking the aisles, and most of the items on the lower shelves are covered with dust. Not to mention, it's always hot AF in there, which only makes me more irritated. They have stuff in bins at the front of the store outside baking in the sun and in the rain. I always leave dissapointed and kicking myself for even making the drive. I'd recommend ordering online and skipping this dumpster fire of a store. read more

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Ran I here to get something to repair one of Mimi's (my dog) outfits. The service is not the best but they are dog friendly which, if you only have a SUPPORT dog is great. Their prices are middle of the road and they have a good mix of supplies from crafting g to of course sewing. When they have discounts they are excellent! It's one of the few places you can actually still learn how to sew as well! There is never an issue with parking, read more

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A huge location with a ton of product, it very much feels like an outlet store. It is labeled as a Super Store, and with good reason. It's huge! They have everything you'd expect for the chain, but a ton of variety and options. They have all their holiday items 50-70% off right now, I'm sure it'll go down a bit more. The biggest difference between this location and some other craft chains is the large selection of fabrics and materials. They definitely offer a great variety for sewing, quilting, and crafting. The materials / fabrics section was busy and well organized. The store itself felt chaotic. It was hard to tell where each section was and there were items intermixed into every area. I know that customers put things back in the wrong spots, so it's not a big deal. Overall: C Warehouse / outlet feel with a huge variety and selection. The biggest win is the fabric and materials section. read more

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If you shop here, watch the prices the items ring up at the register like a hawk to avoid being overcharged. Almost half of the items I purchased rang up higher than the price on shelf. After spending 10 minutes with the cashier running back and forth to the items on the shelves to verify, I was proved correct; every item's bar code matched the shelf tag with the lower price. The price automatically charged was in one case 150% higher than the item (a sticker) was suppose to be (correct $1.99, rang up $4.99). While I started this review with the end of the trip because the incorrect prices were most concerning, the remainder of my trip was also not smooth. I had to find an employee several times because items were not tagged with prices on the shelves. The employees also lack a customer service mentality. I found a scrapbook in a pile of various scrapbook with different prints that all had different UPCs on an end of aisle display with a clearance shelf tag of $11.99. I stopped a sales person to ask if she could clarify the price of the one I wanted. After asking her about the price initially, she replied she didn't know. I tried again by asking her to scan it. She replied she didn't have a scanner. My third attempt was asking her if she could take it and scan it or find out. When she returned, she told me "the regular price is $24.99 but it may be on sale." This was not helpful. Is it on sale or not? read more

Had a really great experience at this store today. Was looking for a bandana to wear to the Orlando Pride game in blue or purple (team colors) and was helped by, I think Jennie, right away. The line to check out was great and not as long as I remembered from other visits. Definitely one of their better stores in the area. Saw some reviews that seemed negative in here and wanted to point out the staff was super helpful and efficient. read more

JOANN Fabric and Crafts - Storefront - Fabric Stores Near Me - Sanford, Florida

The people who work there are not kind at all and don't we're masks anymore most stuff are a lot of money

I went to this store on a Monday afternoon. It was not very busy but I could not find an associate anywhere as I had a question. The only employees available were the fabric cutter and one cashier. People were waiting a long time for fabric cutting and since she was the only person available to ask a question, I thought I'd ask. She was very rude and answered me in a short way and told me to wait. There was no one else around to ask this question and believe me, I looked all through the store. I put my merchandise on a shelf and walked out. I will not go back again. I'll travel to Daytona Beach to the Joann's there. read more

This location seems understaffed. I went there recently and the line was very backed up. The store setup is a bit confusing and not like most JOANN's I've been to. I do like that this store is rather large and the coupons via the app usually are pretty good. read more

I really like this store and spend a lot of time and possibly more money than I should there. It's a reasonably large store and stocks a good range of products from art/craft/paper supplies to DIY, storage, home decor, gifts and pretty much anything I need for my crafting hobbies. Joann's is generous with discounts and does allow coupon stacking. Just check for exclusions. I recommend downloading the mobile app as it makes it so much easier to just pull out a phone and let the staff member scan the coupons at the register. I never remember to keep track of paper coupons these days. The line for the register can get pretty long, but they manage it well and it usually moves quicker than it looks at first glance. Staff members are always friendly and helpful and a small, but significant thing I like is that they acknowledge your presence. We have three large chain craft stores nearby and Joann's is not only my go-to of choice, but I only ever go to the others begrudgingly as an absolute last resort. I buy regularly from the floral section and appreciate that the floral range has a more 'real' look to it whereas the competition tends to lean on the more plastic side. With the generous coupon discounts it typically works out cheaper than going to a budget store and I get the quality I like here. Definitely a Joann's fan here. read more

Rude manager and the older lady where the sewing machines are was off the charts with her indignant attitude. I asked her about a sewing machine screw and she was as nasty as they come. The manager failed to explain my receipt so she start3d getting short with me. The fabric cutter was the best. Also, there stand in line wait until someone exits the store is crazy..20 people at a time.. how big is the store 120sq ft? crazy to have a few people in the store while others wait in a long line in the hot sun. We know what social distancing is, but Joanne fabric is social ridiculous. Again some bright company genius came up with this plan only to get people to hate going there and order online elsewhere like I started doing, Gorgeous fabrics from online dealers. Ore read more

Horrible customer service. Needed to exchange yarn for different color. Paid $2.99 for it and manager said without a Receipt I could only get one dollar credit. I told her I just wanted to exchange and was purchasing more yarn. Super snotty said it was their policy. Not shopping at Joanne ever again read more

Don't shop here. Staff will profile you if your alone and don't want help from the manager. Was shopping for cosplay supplies stopped in cake decorating to calculate how much fabric I needed to buy. Was stopped by management. Was asked if I was stealing answered no. Was given a warning and they called the cops and put on tresspassed even after a search and frisk by officers, that proved contrary. I was still tresspassed. Even after I bought $20+ worth of goods. If this action is not reversed I plan to pursue legal action against management and corporate. read more

Don't come here unless it is time where there won't be a line. The manager kept barking insincere "sorry for the wait be right with you". I left my purchase as I have better things to do with my hard earned money than add to this stores sales goals. read more

Most of the staff there were nice. The manager on the other hand was very rude and giving my mother big sass. I work in customer service and she was not providing what customer service is about. She's very disrespectful and should not hold the position she is in. The other cashiers that she had put in charge to take care of us were also being disrespectful. I think the whole front needs a workshop on customer service, make that more than one workshop, before they are put in front of live customers. At this point, they just all felt lazy because they didn't actually want to do their job, but they need to just be respectful and move on with their day. Not continue to take out anger with the customer. Save that for the end of your shift. read more

For those who are concerned about the virus, you should know that this Joann's employees don't wear masks. Currently they are very low on fabric--probably because manufacturing around the world is down. read more

I have been shopping at the Sanford, FL Joannes for over 15 years and have never had a problem (and I shop there quite often). Tori in the fabric department gives 100% and more! I've been to other Joannes in my travels and none compare to Sanford! read more

I LOVE THIS STORE... its huge with great selections. There is so much to purchase for my cricut machine, and the yarn and fabric department is endless. I love the staff too they greeted me and asked if I needed assistance and made sure I knew that I could take classes too. I love the selection as well in holiday decor. The store is beautiful, I will definitely becoming back. read more

Went into this Joann Fabrics today to buy a yard of vinyl fabric. There was hardly anyone in there. I asked a woman, working in the sewing machine department (who had no customers) where the vinyl fabric was and she pointed to the corner. I finally found something that I thought could work (with absolutely no help) and when I went to have it cut I put it on a counter. When another older woman came to cut the fabric she scolded me for putting it on the wrong counter (how would I know?) and then wouldn't help me figure out how much I needed when I had the old piece right there. REALLY? Seems that would be her job there. She was rude, disrespectful and impatient with me. The part I didn't understand is that THERE WAS NO ONE ELSE IN THE STORE! If Publix or Home Depot had the same customer service they would be out of business! It was a 45 minute drive for me to get there and I will not be back. read more

Beyond rude staff and manager at this store, Kelly the manager does not understand what customer service means and I can't see how this store has survived with her running it. We had a coupon price quote and she refused to honor it, isn't Jo-Ann's a chain? Review what you need here but buy on-line or elsewhere and save yourself grief. read more

Very rude customer service from Kellie. She does not need to be dealing with customers. Love how she was raising her voice to me in front of my ten year old son. Will never shop here again. Michaels here we come. If I could them a negative I would. read more

I have never written a negative review about a business, but my experiences at the Joanne Fabric in Sanford, has encouraged me to share and inform others. The staff at this store is clearly in need of training. I have visited this site many times and every visit I experience poor customer service. The staff is incredibly unprofessional, downright rude, and generally condescending. I always feel like I'm bothering employees when I have a question about where to find something in the store. It came to the point where I just stopped asking, and tried to find and figure things out myself. The staff generally seems to ignore customers and always seem irritated when they have to do their jobs. Based on the behavior of the manager and sales associates at this location, it amazes me that their doors are still open. The Sanford Joann Fabrics is closest to me, since I live in Lake Mary. However, I would rather drive to a different store, farther away, and less convenient so that I might have a positive experience with friendly, professional staff, who don't mind assisting their customers. Honestly, I wish there was an option for a negative rating. read more