Great, professional services! Happy with the results and Dr…read moreSchumacher Will recommend to everyone needing eye treatment

My husband started seeing Dr. Patel in 2021, when my husband developed both dry and wet macular…read moredegeneration in both eyes. During the two and a half years that my husband received treatments from Dr. Patel we were pleased with his treatments and liked him personally. The wait was sometimes long, but we were there for treatment so put up with it. In the spring of 2024 things changed and appointments started to be cancelled with very little notice. We were on the way there when the first one happened. The explanation was that they didn't have the medication for the injection and to reschedule. This happened a second time and put my husband a month behind on his scheduled injection. My inside source told me that the practice was having trouble paying for the meds they used and insurance payments were not enough to cover the cost. And the pharmacy that supplied the drugs wouldn't do so until the practice paid their bills, which were in the thousands. There seemed to be some scheme to get the patients to pay for the injection medication, which was the new drug Vabysmo and have it shipped to the doctors office. Then the patient was to try to get the money back from the insurance company. Weeks went by and no one would talk to us about what was going on or tell us what to do. Many calls to the Circleville office and promises made and NOT kept, that they would get back to us. But they never did. We made one last appointment to try to talk to the doctor about what we should do. He, Dr.Patel, left the room and sent a lady in to tell us the upcoming visit for an injection was cancelled and did not tell us to make another. So we left and waited and waited and waited some more to be contacted. My husband is now two months behind schedule for his eye injections. luckily we had made a previous appointment with another doctor connected to the Ohio State University Hospital, so went there in July. We had made this appoint a few months earlier when it became apparent no one was going to contact us from Eye Specialists, Inc. We will never know the true or complete story of this fiasco and the, what we feel, was the complete abandonment of a patient by this doctor. My husband and I were very lucky as we had some inside information about what was going on and advised us to get out of the train wreck that this practice was headed for. I would not advise anyone to go to this fiasco of a medical practice. I did write a short letter to Dr. Patel advising him that my husband would not be his patient anymore, but I doubt he ever saw it as it was likely discarded by the office staff. The offices became dirtier and dirtier each time my husband went there. The staff in general were not top notch and obviously afraid of losing there jobs if they gave out any information about the new insurance scheme. In retrospect, I really don't think they had any information. We liked Dr. Patel, but in the end, Eye Specialists really let us down!! We would encourage people to think twice and then think twice again about ever using Eye Specialists, Inc.

Update! - Today is June 22, 2016, still no glasses and the office staff is now saying that they…read morewere unaware that I did not receive them! My employer's benefit coordinator and VSP consultant are now working directly with the office to get it all straightened out...hopefully will be seeing better soon!