I have a great experience using Alaga Home Health Care. I am especially impressed with Tina Lay who…read morehas been so kind and helpful. She is a great communicator and any patient who gets to meet her and talk with her will be taken care of really well.

I recently had the pleasure of speaking with Tina when she was helping a family who needed a…read morecaregiver for their loved one who was on hospice at home. She went above & beyond to assist this family over the holiday season. The family was very grateful that their loved one was able to stay at home for hospice care.

I've been attending Bella Vita since I was around thirteen to fourteen years old. I am now…read moretwenty-one, and am about to have a baby. The service I've received over the years from Stephanie, and the the rest of the women working at Bella Vita, is absolutely wonderful. They build personal connections with their clients and make sure they feel cared for. I couldn't ask for a better team to be looking after me and my baby during this time. Truly appreciative of all the work they do, and would definitely recommend.

high risk patients and we get bare minimum of help and information on our babies health. We were…read morepromised things that were not committed to and we highly suggest you look elsewhere when dealing with your new baby.

About 3 years ago I had 4 vertabrae collapse one after the other. I had never experienced such pain…read morein my life. At the time I was living in Glendale and my doctor referred me to two different physical therapy groups in the area. I went as directed and was very discouraged and disappointed with the outcome. The pain relief if any was minimal. Then we moved to Prescott and I was directed to API physical therapy and Matt as my therapist. The difference was like night and day. After about 4 weeks I am feeling much better. Matt is knowledgeable, compassionate and caring. I still have aways to go but at least I know I'm on the right track. Thanks to the wonderful staff at API and especially to Matt. Diane Cronk. *****

The entire staff is so professional! I feel so comfortable having Casey work on my back . She's…read moresuper supportive and knowledgeable!

Great Physical Therapy Office. I was able to do conventional and water therapy. The staff is great…read moreand respectful. My PT pushed me just hard enough for a great recovery. They are very knowledgeable and caring.

The staff here is amazing! I had my knee replaced and their therapy is top notch! Jeff is my main…read moreguy, but they are all super nice. If you need physical therapy this is the place to go!

So excellent Staff is caring and professional. Well equipped and so clean and organized.read more

This facility offers a very sharp staff and they know what they're doing. I wouldn't hesitate to…read morerecommend. Except for one thing. There is no attempt made by any of the staff to clean the equipment and the beds that are used for exercises, in between clients. There is also no attempt made to wear a mask by any of the staff, and many of those attending for physical therapy are seniors and I'm sure are compromised in their health. At minimum, there should be a sign as you enter, stating that a mask will be worn by the therapist upon request. But it's stunning to me that a medical related facility that offers the close physical contact of a physical therapist, does not wear masks as an important consideration to their business.

Mom was in there for Hip rehab the facility itself was fair…read more Tennell was very helpful taking care of my moms needs. Tanya was very helpful in doing PT with my mom, and getting her strong enough to return back home.

Havenhealth is under new management thus a new name. They've undergone recent renovations upgrading…read morethe main entrance, and common areas. They have a modern physical/ operational training area. There is new commercial vinyl flooring throughout. The place is clean and comfortable. The quality of care is very good. PT/OT folks are understanding and great. The RNs CNAs and staff are very good. The Office and support staff are great. The kitchen is fair but has alternatives which help.

Very great company! Have used them in the past for help with my family and got a job with them…read morecause I loved the company so much! Office staff is amazing and the caregivers are all very well trained and have never had an issue with any of them! Best company in town! Great care :)

My husband is 83 and I am 77 and I am facing right shoulder replacement surgery in a couple of…read moreweeks. Since our goal is to remain in our single story townhome as long as possible, I decided to contact a senior agency that provides in-home non-medical care when I was no longer able to do our own housekeeping, knowing we would need additional help as time went on. I contacted Caring Presence. We had an intake and assessment meeting with Laura on 6/19/24. She was very caring and professional. I explained that I would like to have a thorough surface clean every other week and I would maintain between those cleanings and asked her if that would fit their definition of "light housekeeping". She indicated that they could accommodate our request. We discussed scheduling, and I responded that our townhome, which is a little over 1,200 square feet, took approximately 3 hours to clean, but not knowing the skill or speed of the caregiver to be selected, I indicated that I would be willing to pay for a fourth hour if it was needed. At the end of the meeting, she indicated my first scheduled cleaning day was to be Friday, June 28th. Paperwork that she left me included rules and expectations, and I will quote only what is relevant to this review. "You will be required to sign the caregiver's time sheet, which verifies each day and time services were provided." Additionally, I was required to give their agency 24 hour notice if services were not needed, which was very reasonable. On Friday, June 28th when we were prepared for the initial caregiver's visit, I received a call 45 minutes prior to her expected arrival to inform me that a caregiver had not yet been selected for us. Apparently, the 24 hour notice requirement only works one way. The next week, we received a call to inform us that a caregiver had been selected and she would arrive on Friday, July 5th at 9:00 am. Again, 40 minutes prior to expected arrival, I received a call from Caring Presence stating that the caregiver had called in at 1:00 am to report that she had food poisoning. Her visit was rescheduled for 2 weeks later, on July 19. She arrived promptly on the 19th, and we spent a half hour going over what needed to be done. I spoke to her about the 3 hour schedule and the fact I was willing to cover an additional hour if she needed it to do a thorough surface cleaning. She told me she was through just prior to a full 3 hours, and I confirmed with her that I was happy to pay for the full 3 hours. I asked for her time sheet, and she said she didn't have one. She told me I needed to sign on her phone to indicate that she had been there and done her work. There was nothing on the phone but a blank screen with signature line. I signed it. Although paperwork indicates she was not to receive a gratuity, I gave her $20 in cash to mostly offset her expectation that it had a 4th hour scheduled in case it was needed. On the following Monday, I received an email notice that $112 had been debited from my checking account for 4 hours of work at $28 per hour. I called Caring Presence to bring the mistake to their attention and ask for a $28 credit to my account. I also wanted to know where this timesheet was that I was supposed to sign to confirm her hours. I was told I could only speak to a person that was currently on vacation and he would have her call me first thing Friday morning when she returned. I asked to speak to Laura who did our assessment and set up our first schedule. He refused to allow me to do so. I received no call from their office on Friday morning. I hired a cleaning service and provided Caring Presence with a written termination of our Service Agreement via email on Friday afternoon. These Facts are why I could never recommend anyone to use the services of this organization.

Stephanie Ten Eyck treats all three of my children and myself in her practice. The waiting area is…read morespacious and relaxing. The receptionist is very kind and helpful. Stephanie always takes the time to make sure I understand everything. She treats my children with kindness and love like they are her own. She is extremely patient and respectful to all of us. I highly recommend being a patient of Stephanie Ten Eyck. The experiences I have had at her practice are the best by far in the Prescott area.

I can't say enough about Prescott Family Practice. Every staff member is friendly and efficient…read more Providers that actually listen to the needs and concerns of their patients. Providers that will provide meds while also looking for the root cause. (as applicable) Stephanie is amazing, I'm so glad to have found her.