Friendly & efficient staff from the receptionists to dental hygienists. There was new equipment to…read moreperform required procedures and it was all explained clearly every step of the way. I will definitely be a return customer!

Dr. Meadows is the best dentist in Memphis - my family and I have been going to him for more than…read more20 years! They have recently renovated the office, which is in an adorable house on the corner of Highland and Walnut Grove - amazing! (And don't worry about parking, they have a huge lot next door.) The office is very comfortable and I've never dreaded coming here. They definitely beat the scary dentist stereotypes with their friendly staff - especially the hygienists. I actually look forward to talking with them! Dr. Meadow's is like having a neighborhood dentist because he is so personable, except he is very, very good and always doing the most innovative stuff! If you're looking for a new dentist in Memphis, definitely check him out!

When it comes right down to it, you don't really spend as much time with the dentist as you do with…read morethe hygienist. The strength of Dr. Edwards practice is his friendly, comforting, and highly skilled staff. Dr. Edwards is a great dentist. He has an east Memphis location, but his Midtown office is right in my neighborhood. I have found that most folks remain loyal to their dentists if they have a good experience. I have had nothing but good experiences with Dr. Edwards, and I highly recommend him if you are looking for a dentist.

Dr. Edwards is amazing at what he does and on top of that he is so nice and down to Earth. I will…read morego to him as long as he is in the business. He has the best staff and a very comfortable and stylish office. All the stars!

The entire office is like family! They are the sweetest, kindest staff ever. I've called in for…read moreemergency and was worked right in, everytime. Dr. Ijams called me over the weekend when I had my wisdom teeth pulled and once when the office was not open for my follow-up appointment due to their error and the hygienest came to MY office and removed my stitches! I've been hooked every since. The front office staff is just top notch when it comes to speaking to you regarding a balance and working with you for out of pockect services.

Called about becoming a new patient. I have a tooth that needs to be extracted and that has me in…read morecontinuous pain. They said sorry we are booked up for the week. I'm looking to spend thousands of dollars on dental work and they didn't even seem interested enough to take my name and number and get back to me. Just a heads up for people looking for a new dentist because this process sucks and there are so many out there and there is no good way to pick one without these reviews.

Two weeks ago, I went in for a root canal with Dr. Phan and two weeks later I'm suffering still. No…read moreplan of care was done or advised as I left the dentist. I asked several times should I expect any pain. The following week, I called about the sharp pains from the root canal that traveled to my ear. I went back in and she asked to pull the tooth. I declined based on no plan of action taken. I can't sleep still after two weeks with severe pain all through the day. It has affected everyday life since the procedure. Can't lay back or down on a pillow. Let me advise of the pain again shooting towards my ear and not being able to touch my face as it still hurts.This has been the worst experience with Crosstown Dental. Disappointed and advising to find another dentist for these kinds of procedures.

As usual, AMAZING EXPERIENCE all across the board! This place is the Apple Store of dental visits!…read moreEvery visit is so efficient! State of the art equipment, never have to sit around and wait.... there's no dreading a dental visit when your a patient at crosstown dental! Top dentist, hygienists, assistants, etc. it's truly smooth from start to finish. From booking the appointment, to chair side, cleanings, etc. Everyone is always so kind and I just love that you don't have to wait around! It truly is a breezy dental experience, even if your one of those who dread and hate the dentist! Dr. Bird is awesome and so are all the girls!

My tooth filling fell out and I needed to have it refilled ASAP…read more Not only was this dentistry able to see me that morning, but they were more affordable than the dentistry that performed the procedure the first time. The staff is great and the place is wonderful.

This was my first visit to this business, and it was quiet. The receptionist was professional and…read morenice. The physician was very professional. He listened to the concerns that I had to address. I was pleased with observation that the psychologist discovered just being an active listener. My overall experience was eye-opening and knowledgeable.

Dr. Jason is my dentist and he is an exceptional dentist…read more His professionalism combined with his skill of dentistry and caring make every encounter positive (even a root canal!) Additionally, He helped my grandson out today with a complicated problem. Dr. Jason's diagnostic quickness and ease with my grandson was impressive! The plan of care was comprehensive, while the presentation was calming. My last dentist was also exceptional. When he retired to go on to be a professor at UT dental; I thought I would never have a dentist with the same level of dental acumen. Dr. Jason possesses at least the same level of dental excellence/skills/care. Dr. Jason has exceeded all my expectations. I cannot covey how thankful, I am for his contributions to the wellbeing of myself and my family. I wish I could give him 10 stars! Thank you, Dr. Jason Glick! You are a one in a million.

I am giving detail, because billing confrontations seem to be a common theme on the negative…read morereviews. Billing staff is confrontational and rude. I questioned an estimate that didn't align with my insurance benefits and they kept explaining to me why they were correct rather than having a conversation. After I requested it, they reluctantly agreed to a preauth. They were about $60 off and I was about $2 off from what the preauth came back as. They never contacted me with the information had to get it from Aetna. This didn't surprise me, as they made a whole production and were wrong. I sent a letter to the dentist asking if he wanted me to come back or not, because I did not want trouble at the office. What I received back was a noncommittal letter back that billing is hard and some other nonsense that didn't address the question. At this point I had no intention of going back. On august 8, I received the letter I had expected, terminating the relationship. They are required by law to send this, so it was totally fine. I actually already went to a different dentist. However it is worth sharing that the letter said, there were a couple of instances where I complained about my coverage and have complained about their fee. To be clear, I had only been once before, for a cleaning, which was mostly covered, outside of a few dollars. Also, I didn't think their fees were unreasonable, they were pretty normal for an out of network dentist. Finally, I don't know why on earth I would "complain about my coverage" to a provider? The provider has nothing to do with that. This simply didn't happen. Bottom line, they are angry about a negative review without wanting to take ownership of how and why it happened. The main thing for me, (and this is more for the business, because I know they read these,) is my review are the facts of my experience. If I am being untruthful, you have recourse, but I'm not, and we both know that. It is disappointing to have you try and pass accountability. I do have a couple of suggestions. If you are concerned with the quality of the reviews you receive, use them as an opportunity to improve. Alternatively, if it bothers you that much to have a customer describe their experience, turn off reviews. I would have been happy to remove it if someone would have called to have a discussion, but that isn't how you chose to handle it. Hope this review helps anyone who reads.

I have never gone back after the last time he pulled a tooth and it hurt for 2 weeks. it was…read moreexcruciating during the process and after. i had another appointment scheduled and I spoke with the guy at the front desk that Dr. Castle couldn't pull another tooth without giving e options on keeping my teeth. Due to them not agreeing to this, I did not show up and they stopped seeing me as a patient. I am totally fine with that but Castle seems to only be there to get a check and nots what's best for his clients o their desires. He makes plenty of money from the clients he receives from the Health Department which seems to encourage the bare minimum from him.

Best dentist in Memphis! Dr. Castle is both a very skilled and knowledgeable dentist and a very…read morenice guy! I broke a tooth and he was able to fit me in very quickly even though he was booked for the week! He fixed my broken tooth incredibly quickly and gave me the option of numbing it or not. I chose not to numb it because my mouth always feels so weird when it's numb and there was no pain at all! He fixed my tooth before the podcast episode I was listening to finished! My front top tooth was chipped and he fixed it in about 30 minutes and it looks great! Good as new! Better even because he slightly thickened it so it would be stronger than before so hopefully if I ever smack it against a metal water bottle again, it won't chip again! But it feels and looks just the same as it did before I chipped it! I've been going to him for years and everything he does (fix a cavity, put in a crown, fix a chipped tooth, or just a regular cleaning) is successful, painless, and quick! He also tells me to raise a hand if I feel any discomfort and he'll stop but in all the years he's been my dentist, I've never had to raise my hand! His staff is very friendly and knowledgeable and I always feel safe and comfortable and I know I'm getting the best possible care! I highly recommend Dr. Castle! One appointment , and like me you'll never go anywhere else!

I only had a consultation today with Dr. Garrett and as usual she was very thorough with her…read moreexplanation. She always has a smile on her face. Crystal is wonderful & very friendly. Janae (sp) explained everything that she was going to do before she did it. Everyone there is extremely nice. I highly recommend Dr. Garrett & her staff!

Dr. Garrett and her staff are always super polite and professional. I always feel very well cared…read morefor. All questions are answered in depth, with much care and kindness.