I have lots of work to be done . I need 3 implants, cleaning, root canals and etc. these people treated me so well. the office is clean, staff are extremely professional, the doctors were SO NICE. I chose to leave my dental office and have them as my primary dental group. Shalay is the reason I stayed . she convinced me she would take care of me and she went above and beyond. thank u so much for caring about my health and self esteem. I am also a nurse so i lovedddd how clean it was! Thank you all from the bottom of my heart ! read more

Two weeks ago, I went in for a root canal with Dr. Phan and two weeks later I'm suffering still. No plan of care was done or advised as I left the dentist. I asked several times should I expect any pain. The following week, I called about the sharp pains from the root canal that traveled to my ear. I went back in and she asked to pull the tooth. I declined based on no plan of action taken. I can't sleep still after two weeks with severe pain all through the day. It has affected everyday life since the procedure. Can't lay back or down on a pillow. Let me advise of the pain again shooting towards my ear and not being able to touch my face as it still hurts.This has been the worst experience with Crosstown Dental. Disappointed and advising to find another dentist for these kinds of procedures. read more

As usual, AMAZING EXPERIENCE all across the board! This place is the Apple Store of dental visits! Every visit is so efficient! State of the art equipment, never have to sit around and wait.... there's no dreading a dental visit when your a patient at crosstown dental! Top dentist, hygienists, assistants, etc. it's truly smooth from start to finish. From booking the appointment, to chair side, cleanings, etc. Everyone is always so kind and I just love that you don't have to wait around! It truly is a breezy dental experience, even if your one of those who dread and hate the dentist! Dr. Bird is awesome and so are all the girls! read more

Crosstown Dental Group - Cleaning time! - General Dentistry Near Me - Memphis, Tennessee

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Don't let the modern office design fool you at either location. This practice doesn't use quality materials for their crowns. They perform average work to then upsell you with options of which they provide. Your pain is YOUR fault. They may suggest something like "Botox" but add that it 1. is not covered by insurance and 2. you won't be able to tell if it is working for several months...of course you pay for it while you wait to see "if it works". This was my experience. I wish I had looked at Yelp reviews before scheduling any services with this practice. read more

I went in to get a sore tooth checked. They ended up doing fillings and two crowns. The pain never went away. They told me to give it a week. After a week of pain, I went back and Dr Bird admitted they didn't properly clean everything and yet still charged me for this repair. Both crowns failed within 2 months. I finally went to a new dentist and they showed me x-rays explaining how Dr Bird didn't give the crowns enough purchase. It made total sense to them that they failed so quickly. I paid over $3000 to Crosstown Dental and am now paying another dentist to fix all their work! read more

Words can not describe this Amazing group from the time I booked my appointment Monday March 1, 2021. I was in desperate need of getting a new crown replaced right away.I called and Rachel had me booked to come in Thursday March 4, 2021. They put me in a room came in and took an exam gave me some options came back and gave me prices and after choosing the right option for myself. They told me the crown would be ready same day which another amazing moment, they began to work on me. Afterward, they gave me a lunch card and had me come back and put my crown on in like 45 mins. Thank you Dr. Jordan, Brooke, Jordan Scott and Rachel you ladies are absolutely amazing . I am from Memphis . read more

Update to 1/3 2023. 3/4/2023 After emergency root canal for one of the anchor teeth of the bridge and spending an extra $2000, a cavity was found beneath the other anchor crowns for the old bridge. Could only happen if the bridge wasn't made to fit properly. So it just gets worse. read more

Dr. Jordan and Crosstown staff = amazing. From the dental assistant to the billing staff, everybody was professional but laid-back. I've never had a dental appt quite like this in my life and I am 52. State of the art equipment, location, attitude. Great movie and music selection, open space but a lot of privacy. I received a root canal and crown, mandible Botox and a night guard fitting under 4 hours for less than $2000. Highly recommend. read more

Amazing dental staff and a great experience. The atmosphere is welcoming and relaxing. Brooke was really knowledgeable and gave me important info. Dr. Bird was friendly and explained options thoroughly. Definitely recommend this spot. read more

Do not call with any questions. The person answering the phone has not idea what she is talking about and is extremely rude. Go somewhere else where they won't talk down to you. There are too many other dentist offices in the Memphis area to waste your time and money here. read more

I have been wearing a crown on my broken front tooth for 51 years. I won't go into the trouble, expense and lack of self-esteem that this has caused. Long story short. I spent less than two hours and a very fair amount of money with Dr. Bird and his brilliant technician, and they've given me an upgrade that's sensational at a very fair price. Best takeaway -- If you go Crosstown Dental, you'll get served by geniuses with no "genius level" ego involved. If there are better choices, I sure as heck haven't found them, and I broke my front tooth in half in 1969. read more

Omgggggggggggggggggggg!!!!!! If I could rate 100 stars I would. Everything about this place is wonderful. The aesthetic of the dental office is beautiful. Its so pretty & comfortable inside with great views and music selections. The employees are all so sweet and welcoming. They also do a great job at working with you as far as insurance coverage, out of pocket fees, and explaining treatment plans. My dentist even mailed me a handwritten thank you card after my visit. I recommend to anyone in the Memphis area, young adults included, looking for a new dentist office. read more

Had a root canal and crown done the other day, and have had a couple cleanings in the past. RC + crown took max 2 hours and couldn't be happier. Big fan of Dr Bird and his staff! read more

Dr. Bird and his staff are just the best. I've been going to them for regular cleanings but I started to have horrible pain in one of my teeth and needed a root canal. It was a super tricky procedure since the canal had almost completely closed but Dr. Bird and his staff were able to do it better and faster than an endodontist could have. In the past I wouldn't have trusted my previous general dentist with doing procedures, but I would never hesitate to go to Dr. Bird for a root canal or an implant. He's extremely knowledgeable and up to date on current technologies and procedures. The staff is so friendly and kind, the space looks awesome, and everyone is is genuinely concerned about your health. I recommend crosstown dental to all of my family and friends. read more

I cannot recommend this place enough. It's "no wait" dentistry. You go right on in. There are TVs mounted so you can watch them while getting your teeth cleaned. Everyone is so incredibly kind and great at what they do. I'm 35 and I have NEVER had a teeth cleaning that didn't hurt until I came here. Taylor is absolutely wonderful and a great hygienist. My gums are super sensitive and the cleaning is thorough and not painful at all. This is the one dentist visit that I never dread. I've recommended coworker and we all agree on how great of an experience it is. read more

Dr. Bird and his staff treated me so well over the past few months. I had a very complicated dental issue that 2 other dentists couldn't resolve. CDG had state of the art equipment and the know how to find me an easy, AFFORDABLE solution. I am so glad they came to highland row! read more

This dentist rushed thru crown prep, did no molds, provided temps that crumbled, crowns looked like chicklets and were way wrong color. Had to go to another clinic to re-do and re-pair. Oh...and no refund...not even a partial refund even though they gave assurance things could be worked on to "almost" meet expectations. Who wants "almost"? Proceed with caution! read more

Went to Crosstown Dental for the first time today and thoroughly enjoyed my experience. I am terrified of the dentist and they quickly put me at ease. Would highly recommend! read more