When my daughter's car was involved in a wreck, I needed a collision center I could trust to assess…read morewhether the vehicle was repairable and to ensure it was safely repaired if it was. Steed's Collision Center came highly recommended, and now I can see why. From the moment we walked in, the team at Steed's demonstrated their expertise and professionalism. They took the time to thoroughly evaluate the damage and clearly communicated what needed to be done. Their transparency and attention to detail gave me confidence that the car was in good hands. The repair work was nothing short of amazing. The car looks as good as new, and the quality of the repair exceeded my expectations. They went above and beyond to ensure everything was perfect, and their commitment to safety was evident in every aspect of their work. I highly recommend Steed's Collision Center to anyone in need of collision repair. Their dedication to delivering top-notch service and their genuine care for their customers make them a standout choice.

I have a mixed review for this business. I will say that as…read morefar as the job that was done to my car, top notch. They knocked it out the park with their workmanship and I was thoroughly pleased when I picked up my car. I had a minor fender bender that caused a need to replace the fender and number and blend the paint. When I picked it up it looked brand new. However, here comes the bad part. When I dipped it off I left my phone number and shortly received a welcome text. Two weeks later and I hadn't heard from them either via call or by text. So I called them. I got a let me have the service guy call you back. They called and I asked for a status on the car, oh we are waiting on your insurance company to approve the work. Ok, so why haven't I been notified or updated. Oh you should've gotten a text. Nope, no text received. Oh I'm so sorry let me send you a text right now, the lady up front may have gotten your number wrong. I got the text and responded, yes this is the same number I got a text from 2 weeks ago. I m sorry sir I have no idea how that happened. Another week passes with no communication I text and don't get a response so I call, we are waiting on a part from the dealership. Ok, still why haven't I been updated. I'm u sure why you're not getting our texts. Hmmm. Another week passes, I say it's been 4 weeks and this is getting a bit ridiculous, oh sir certainly you were told when you dropped it off it's 2 to 4 weeks. No, no one said a thing other than they will keep you updated which they didn't. Long story short, A+ on the body work and F on the communication. It was an insurance claim so I only had my deductible but the total seemed to be a good value for the work done.

My experience was some what neutral. The body work was done great but then I confronted the owner…read morethat put decals on it got weird. My bodywork was on my hood and ps rear fender , however the body shop guys took off my sticker on the ds and ps, well when they did that on the ds they dug into the paint to the primer, about a dime size chip. Not I gave The benefit of the doubt that they would fix that well when I got the call to come pick up my vehicle come to find out the owner actually had put the new decal over that dime size chipped of paint And when he put another decal below it, it was very crooked about a quarter of an inch to 3/8 of an inch difference so it's very crooked. If I have the pictures to post on here, I would show you I confronted the owner about it and it got a little weird and gave some reasoning for it and basically said that if it bothers me that we can work something out with a discount on Another repair. I still had to pay full price for this repair. The owner is super super super nice really cool awesome and I didn't feel like getting confrontational because I'm a non-confrontational person but I just thought that it would've been noted for me to come back at another time so they could do the repair right seeing as they didn't even have to work on that side anyway, and it was their mistake.

GREAT service and people! They were professional, genuinely caring and quick repairs that had…read moreamazing results. My car looked brand new when i got it back.

It's funny that I would be a big fan of a body shop. It's not something that want to have to…read morepatronize. But accidents happen and it's good to know there is a repair shop that you can count on when you need it. Caliber Collision is such a business. Trust is essential when you take your car to a body shop. It's your baby! Entrusting My 5 babies to a body shop or mechanical repair shop was hard u til I found the right ones. Caliber Collision is my choice for body work. The reasons are simple. 1. It's convenient as it is near home. 2. When I walk in I'm treated like family. 3. I know the job will be done right. 4. I know I getting a fair price. 5. I get to see Chelsea, the best receptionist ever. Adorable and super friendly, she radiates kindness and competence. She even wrote to my insurance company and got me a $800 refund on my deductible!! Now this isn't chump change!! 6. All of the staff are competent, nice and helpful. 7. The reception room even has coffee and popcorn.

I'll start by saying I wouldn't take my cars anywhere else for body repair. Unfortunately dings and…read moredents happen and Caliber Collision is the only body shop I would go to. I have exotic cars so it's very important that they be restored to perfection. I am treated with kindness and consideration and I can trust that the work will be done correctly and in a timely manner. I have never been disappointed. This time I backed into a pole at a grocery store and it put a sizable gouge in the back bumper. I got my car back from the shop a few weeks later and it looks brand new.. which the bumper actually is! A nice bonus is getting greeted by the adorable sweet efficient lady at the front desk. She rates an "excellent"! The managers are wonderful too! Thank you CC for earning my trust.

I am so happy with these guys...I took my new beetle into two other mechanics and they could not…read morereplace My headlights because the previous owner had done something and they couldn't get the release which is to work so they told me I'd have to replace the entire headlight assembly at a cost of $250 for parts plus labor! Car ER already has the one headlight out correctly and is working on the other one as we speak. I'm putting in this review because I am already more impressed with them than I am with the other two mechanics LOL

From the owner: Simply click the link on our page, follow the prompts, and we send an estimate back to you! You can…read moreeven schedule a repair date- ALL virtually. To assist even further, pick up and drop off are currently FREE OF CHARGE due to the COVID-19 epidemic.

Do not go to these people. I brought my car to be fixed and they did fix it. But they also swapped…read moreout my floor mats and replaced them with some crappy ones then acted like they didn't know what I was talking about. This place is pathetic!!

I don't understand why anyone would give them less than 10 stars!!!!! Absolutely amazing customer…read moreservice and my CR-V looks amazing. I got the run around with other shops in my area but with Unique I literally signed a paper and that was all Michelle kept me updated throughout the process, I hope to never need them again lol but I'd definitely recommend them to everyone!!!!

Paint matched well and the people were nice, however the price was 38% more than the estimate, and…read moreno one called to let me know or make sure i still wanted it done.

Took longer than should've to have car repaired, upon picking it up there were a bunch of flaws so…read morethey wanted to keep it longer to fix the flaws which were still not repaired to satisfactory. Now a few months down the road and the paint is peeling, not to mention price was almost tripled upon original estimate. Would not recommend unless you like being screwed over!!!!