Our son ordered building supplies three months ago expecting to complete a storage building on our…read moreproperty at Savary many weeks ago. Thanks to Rona completely botching the order, including ordering wrong materials in wrong sizes and promising delivery several times over the three months, Jamie made at least three trips to Powell River from Vancouver on the promise from Rona that his supplies had finally arrived only to discover every time that nothing was delivered on time or on spec.

From the owner: Locally operated and owned in Powell River for over 50 years, Rona Building Centre is the…read morecommunity's go-to for home renovation tools and supplies. We supply lumber, insulation material, plumbing supplies, roofing materials and more. Bring us your old paint, cellphones, fluorescent bulbs and batteries - we'll properly recycle them. We also build custom doors onsite and provide home delivery services, take special orders and offer senior discounts. Begin your home remodelling project by visiting us today!

This company listened to all my ideas, showed up promptly and offered further information. On…read moretime, removing shoes!!, they installed the walk in tub, cleaned up, and ensured a prompt response should it be required it. The tub was perfect.. but ... now that my daughter is caring for me.... a different tub is required, and guess who will be requested to make the change? YES! PETEs ,of course!

As usual your service was amazing. We received our new toilet and 2 self closing toilet seats in 1…read more1/2 days. We had been told it would be at least a week for the seats and much longer for the toilet, thank you so much for the wonderful service.

The staff at this store are very knowledgeable, and have a lifetime of experience. Byron, in the…read moreflooring department helped me immensely with choosing lovely vinyl planking, and also provided extremely helpful recommendations about kitchen countertops, I would highly recommend any of the departments in this store - the staff are very kind and friendly, and their assistance is second to none!

We purchased vinyl plank flooring from this store. Their salesman talks a good line about how he…read morehas great installers and recommended someone to do not just our flooring but also to replace our double shower stall in the bathroom. We stupidly thought he would recommend someone who knew what they were doing. We had 3 weeks of very short working days (sometimes only 3 hours) so the job was going on and on. At the 3 week point, not one room in the house was finished. There were bits and pieces of trim left undone, bits of wood with nails lying around....and then they didn't show up at all one day. We didn't get even the courtesy of a phone call to let us know they would not be showing up. The 2nd time that happened in the same week, we'd had enough and told him it was over. He said he was too busy to show up that day because he works for a strata - that's more important. The way they treated our time showed a lack of respect. He sent his son the next day to finish the hall.....see picture - 2 3/4" inches out in a short hallway.....kind of like the carnival fun house feeling when you go down the hall because it's so crookedly laid. To date we have spent almost $1200 on finishing and redoing. And more to come - the big one with the floor having to be taken up in the hall and reinstalled. And all trim having to be redone. The carpet installer sent from the store sat here when she came to do the estimate and talked about how the last people she had worked for had not given her a big enough tip and she was not happy. We're getting carpeting from a flooring store in Parksville. Someone else is doing our bathroom. The salesman at the store does not seem too bothered at all by this. I guess it's business as usual. After speaking to the salesman about this, my husband came home to tell me that the plants were all on sale in the garden centre. But this business will not be getting another penny of my money. And people in the neighborhood who have asked how the reno is going......well, you can imagine yourself whether they will give them a try. This flooring department might be good if you are a do-it-yourselfer and do not rely on a solid (or even halfway good) recommendation.

I've always had good expriences there. And I shop there quite a bit as they are pretty close to me.read more

This used to be run by moderately incompetent people but now it belongs to people even worse. Stock…read moreis unpredictable and service is worse. People who work in the yard are generally helpful but the people INSIDE the store are rude on bad days and completely unresponsive on good ones. I used to go here regularly but now only do in emergencies.

I recently ventured into the expensive world of renovations and money started pouring out but at…read moreleast to a good cause. I discovered that my little hardware store had the capacity and very often beat the pricing of the Mega Chain Stores and now I purchase all my lumber from here which is guaranteed to be premium and pay the same price. This place has a team of experienced hardware associates who have been in the trade probably all their life and they help you out and ensure you are buying the right thing and the right amount. Their popularity has pushed them to move into a larger facility just up the road from the original. You can buy a handful of screws or a truckload of lumber, it doesn't matter, you will be treated the same!

From the owner: In the construction industry, you need to use the best materials to ensure quality workmanship and…read morehappy clients. Serving builders across Vancouver Island, Bower Builders' Supply LTD. has a large selection of lumber, plywood, mouldings, hardware, paints, tools, and plumbing, electrical and insulation supplies. We can also handle special orders, and we deliver the materials you need right to your door. Call us today to find everything you need to make your next building project a success.

Great service. Contacted Paul on the recommendation of a friend for a WETT inspection at a remote…read morelocation. He was very accommodating. Also diagnosed and repaired a problem with our neighbours chimney. Good man

Came on time and did his job, cleaned up after himself. Very reasonable price. What else can I say…read more I wish everyone I hired was as honest and competent.

Thank you so very much, Windsor Plywood of Parksville!! A little over a year ago my Dad purchased…read morean order of lumber, 2 weeks later he was in a Victoria hospital receiving brain surgery to relieve a condition called, hydrocephalus. Long story, short, the lumber was never delivered, but he is thriving. In fact, he called Windsor Plywood in Parksville today, over a YEAR later, and asked if a partial refund with a restocking fee would be possible. The store manager gave him a FULL refund, no restocking fee, and immediately credited his credit card, which means, as my Dad, so intelligently pointed out, it cost them money in credit card fees twice over and they didn't ask for a dime in consideration! We thought this level of customer service no longer existed. We are so grateful to Windsor Plywood for proving us so wrong. If you need lumber, get it from Windsor Plywood - they treat you right!

Windsor Plywood Parksville staff are awesome! My wife and I made a wooden motorcycle rocking horse…read morefor our grandson and we visited the Sunrise Drive store several times over the September to December 2020 period. We were able to purchase the special tools, plywood, maple planking and small parts from just this one store, and we gots lots of excellent advice too. Thanks especially to Gene for finding all the right small parts and for his patient trials to help us pick the right stains and urethane finish. If you love wood and you're a Do-it-Yourselfer, I think Windsor Plywood Parksville is a great place to start your next project.

We had Fix-it company repair and renovate our back deck, they did an excellent job. The guys that…read moreworked on the deck were both professional and courteous. After they finished the back deck we were so pleased with the work and people we had them redo our front deck, another excellent job! We have also booked them to paint the outside of our house next year.

From the owner: We provide luxury solutions at affordable prices…read more High quality renovation contractor services, kitchen and bathroom remodeling, office renovations, handyman services, strata and property maintenance, interior and exterior painting, drywall, tile, counter tops, carpentry, window, door & fixture installation. We are always looking to maximize the results for your budget. We are licensed, insured, and carry WCB. Our team offers over 50 years of combined experience in the field.