Extremely poor costumer service, they said are focus to assist Specialy the latino community. But…read morethe attitud of employees to talk to the clients is extremely unacceptable. The lady in the desk at the springfield location ,who refused to give her name she is very arrogant expressing a sentiment of superiority towards latinos. She don't deserve to be in that desk(my opinion) we approach the office and solicitate the sevices, and with a sarcastic and smirked attitude was not even able to answer our question. We ask her if we can meet with karina her boss, to what she responded she never can be seen ,or never come by that office and she could talk only.on the phone if we are lucky.. How can this individuals run a business like this?? Servicios al cliente extremadamente deficientes, dijeron que están enfocados a ayudar especialmente a la comunidad latina. Pero la actitud de los empleados de hablar con los clientes es extremadamente inaceptable. La señora del escritorio en la ubicación de Springfield, que se negó a dar su nombre. Es muy arrogante y expresa un sentimiento de superioridad hacia los latinos. Ella no merece estar en ese escritorio (en mi opinión) nos acercamos a la oficina y solicitamos los servicios, y con una actitud sarcástica y de sunrise de burla ni siquiera fue capaz de responder nuestra pregunta. Le preguntamos si podemos reunirnos con karina su jefa, a lo que ella respondió que nunca la pueden ver, o nunca pasa por esa oficina y solo puede hablar por teléfono si tenemos suerte. ¿Cómo pueden estas personas administrar un negocio como este? Feedback

if I could give 0 I would. they are so irresponsible. they don't call back when they said they…read morewould, they don't keep up with the customers and give no updates unless you call thousands of times or go there and wait hours for them to resolve. but for them to get paid oh no problem at all! they made mistakes and never assume any responsibility. And one of the receptionist always look at you like she is the queen of the world

I requested a quote and got Angie instead! She was so helpful in ensuring I was getting the best…read moreprice for my auto and home insurance! She follows up regularly making sure I'm still satisfied with my plan and coverage. If you're looking for an awesome agent who cares, Angie Tarran is who you need!

We are about to cancel our insurance with Allstate. In…read more2022/23 our premium rose three times in a span of 12 months. This particular office on Little Creek does not follow through with calling back. The same goes for the head office. In mid December I called in to cancel the insurance for one of our cars and was given the new quote for the monthly automatic deduction from our account. I didn't expect the Jan payment to change, but now we have been emailed the Feb one and it has NOT reduced to a one car insurance. I have requested paperwork on an inspection on a claim by Allstate and it never arrived, just like the calls back from Keith Dorband. That we have never experienced with Mike Sanoba who ran this office before Mr. Dorband. The non-existing customer service and the constant price hikes makes one more resourceful in choosing an insurer. Bottom line is this: When transferring $400 every month to Allstate one does expect some sign of life on the other side not just deductions. Jan. 27, 2023

My review is regarding Alexis Murphy. A Direct Agent out of Norfolk Va. As a 10 year customer of…read moreDirect it seems that with time comes age. Renewing Insurance can be exceptionally stressful for those of us over 50 years of age. I'm not sure if I'm at the right site but it's important that I recognize quality customer service. I want to thank Alexis for her: time, patience; wealth of knowledge which she provided me a 6 month and a 12 month policy giving me the opportunity to choose which was best for me. I'm privileged to continue being a member of the the Direct Auto Insurance family because she took the time to be efficient. Her system went down and she said she would call me back. She followed through and returned my call with quotes much lower than I anticipated. Direct Auto, she's really good and as a dedicated customer. Thank you

Excellent service, I was looking for new business insurance and majolica insurance had a perfect…read morepolicy to suit our company

From the owner: Majolica Insurance LLC stands out as a unique insurance company due to its comprehensive and…read moretailored solutions designed to meet the specific needs of policyholders. Majolica Insurance specializes in Medicare Advantage Plans, ACA Health Insurance options, Life insurance, and Annuities and Property & Casualty coverage. We also offer Small Business, Flood and Earthquake coverage, ensuring a wide range of protection for their clients. What truly sets Majolica Insurance apart is their commitment to providing peace of mind and financial security when you need it most. With a professional and knowledgeable team, including licensed health insurance agent Jonathan Hardy, they offer friendly and expert advice to help clients navigate their insurance options. For more information, you can reach them at 757-785-9313 or visit their website at: www.majolicainsurance.com

I have never wanted to use an insurance broker because I thought I could get insurance on my own…read morecheaper. Boy was I wrong! My agent was great to work with and she saved me approximately $150 pr month over the cheapest car insurance I could find on my own. If you think your getting the best deal from Geico, progressive, Liberty or some other agency like I did your probably wrong. Do yourself a favor and call these people. Great people to work with! Great results!

From the owner: Our agency has been serving our community with insurance coverage, outstanding customer service,…read moreand competitive rates for over 20 years. My team and I pride ourselves in providing personalized and superior customer service to all of our friends and customers. We look forward to handling all of your insurance needs and becoming your one-stop insurance destination!

We were looking for our paper, maps. I've been told we would not be able to get anymore paper maps…read more But they provided us with all the Maps we wanted. On paper. We were in and out in less than five minutes.

Came here for passport photos. Facility appeared new and was very clean. Will have to return to…read moreperuse the travel brochures. They were very helpful and were extra careful in helping me adhere to Canadian guidelines. Pictures had to be hand cut and she wrote the address on both photos. Plus I get a discount for being a member! We'll have to see if these photos pass Canadian inspection. If they do, I will only use AAA from now on.

This insurance company is the best we've ever used. They are very committed to pleasing their…read morecustomer. Ali was very fast answering my question over the phone. I would never consider switching.

From the owner: Our mission is to help our customers develop, obtain, and protect their dreams. This will be…read moreaccomplished embodying a passion for exceptional customer service. We will provide professional insurance information to assist in the management of the risks of life, and creative, thorough financial services for current and future financial security. License #: VA-611618, NC-8060272