Ryan Mecum and his team from Guaranteed Rate were recommended by Lynn Reidl from Dreamtown Realty…read more I was seeking a jumbo purchase, and had numerous complexities in my financial picture (recent conversion to partner in my firm, a previous credit issue, and retaining my current home as a rental). When Ryan and I met, he asked me to communicate my needs and perceived challenges. We formulated a plan together, and the execution and service was off the charts! On top of the amazing experience in purchasing my new home, Ryan and his team assisted me with direction on other wise financial actions (and introduced me to an amazing wealth manager). Thank you to Ryan's team - Jason, Pam, Patti, and all the others who made the process seem easy. I have already referred Ryan to coworkers, and will continue to recommend him and his team to everyone I know. Thanks Ryan!!

Guaranteed Rate was recommend as a possible Mortgage lender by my Broker. My own bank's Mortgage…read moreBroker was slow to respond and kept forgetting who I was. From the moment I spoke with Ryan Mecum, at Guaranteed Rate, I felt I was in good hands. He was warm and friendly and outlined very clearly how his company worked. When I got off the phone I felt that I was definitely with the right lender. In the days that followed his staff monitored the many details the process involves. They patiently walked me through the documents that had to be submitted, reviewed or signed. Jason, who was assigned to my file, became my guardian angel, watching over my file with a keen eye and calling me almost daily to review what had been done and what had yet to be done. He always first greeted me warmly and then got down to business. The DocuSign system that this company uses is a streamlined program that takes you step by step through the actions that must be completed. The electronic signature moves through each page and stops where an initial or signature is required. When the key is pressed your signature or initials are recorded on the document and the paperwork is completed in a matter of minutes. One time when I was asked to submit my Social Security card I erroneously submitted my Medicare card instead. Twice more I was asked to submit my Social Security card and wondered what was wrong with their equipment until Patti wrote me a tactful email indicating my repeated error. I called her after finally sending the correct document and apologized. She was so warm and understanding that my embarrassment (I am a senior) disappeared. She also bent over backwards to assist me with passwords and security codes. Whenever I hit a wall because I was confused I always relied on my angel, Jason, who could hear my frustration and would sooth me with kind words and explanations. Once, I became alarmed at a document that seemed to be filled with financial errors. I left Jason a message of anger and suspicion. As usual he responded rapidly and in his calm and friendly manner explained in clear language without talking down to me what the figures were and what they meant. I was relieved, my stress level dropped and I was at peace with the world once again. I laughed at myself when I recounted this experience to a friend who reminded me that I had told her how Jason was always able to assist me when anxiety appeared to be stalking me around every corner. When Jason was on some days off with his family Jim, his coworker, responded to my plea for help as quickly as Jason would have done. He was delightfully personable and I felt like we had known each other for years from his friendly manner. He picked up where Jason had left off and was able to respond to my questions and concerns the same day reassuring me that my loan eligibility for my dream condo was indeed possible. Pam and Michael also assisted me with consideration and kindness with their part of the process when I ran into bumps. I never once encountered anyone there who caused me to feel awkward or slow. Much the opposite I had the impression that at their team meetings they were determined to guide me gently through what can be an overwhelming and challenging process. To summarize, the team of employees at Guaranteed Rate is, in my opinion, first rate. Under the leadership of Ryan Mecum they emulate his personalized caring and dedicated style. To a person, they share his commitment to doing a quality job, in a clear, expert and efficient manner. They understand that they may sometimes be dealing with a confused, befuddled, elderly and overwhelmed person who can easily get lost in this process. What is most clear is that they individualize their clients and want to support and champion their dreams. Thank you folks for making my dream come true. It would not have happened without your dedication and earnest efforts on my behalf.

George was extremely responsive, professional, knowledgeable, his rates competitive, his associate…read moreDan highly competent, but best of all he did everything he said he would, start to finish. I have been through the mortgage process numerous times and work in finance; this was the easiest.

I have done multiple mortgages with him. Super responsive. For someone who asks so many questions…read morethis is important. He always answered my questions in terms I could understand and quickly......even on weekends. Highly recommend

So, this is seriously belated - my husband and I bought a house in December of 2016, and Peter was…read morethe best part of the whole ordeal! Buying a house is confusing and complicated enough, even without adding in the mortgage process. Peter made this so painless, and was an amazing resource for us. He was patient with us while we were learning the ropes, and did a great job of making sure we understood everything. I would definitely recommend Peter to anyone looking for a mortgage or refi. We will definitely be reaching out to him if we ever need to deal with these things in the future!

Anyone who has ever gone through the toils of getting a mortgage loan knows that there are few…read moreprocesses more complicated and stressful in life. Gathering up financial records, credit reports and tax returns and then worrying about appraisals and approval in the current economy can certainly lead to some sleepless nights. Peter Alving makes this whole complicated procedure much less agonizing. His professionalism was evident from our first conversation. He knows his stuff, from working with imperfect credit scores to finding creative financing in a market where mortgages have been tough to come by. Every stumbling block that came up was handled promptly with grace and a very reassuring sense of calm. Peter's whole professional demeanor comes across as "Don't stress yourself out. I've got this." I've personally worked with Peter two mortgages and two refinances now, and I also referred my sister to him for her mortgage. I couldn't be more happy with the way he handled our business and I would highly recommend him to anyone who gets hives at the thought of signing over their life to buy a new house.

I bought my first home with the help of Mike Alexander and it was the easiest experience! Mike was…read moreinformative and responsive. He ensured I understood everything, every step of the way. He provided me with valuable feedback to make the financial decisions that were right for me. I was referred to Mike by family and I will do the same. Mike's the best!

We had a great experience with Infiniti!! Mike explained the entire process to us and answered all…read moreof our questions. We were first time homebuyers and literally knew nothing about buying a home. He helped us figure out how much we should spend and gave advice about the value of different properties. Very fast responses to questions as well. Thanks so much!! We will definitely recommend.

Look no further, this guy is your frickin' ticket!…read more Bay Equity (Jim specifically) was referred to my wife and I by our realtor. We weren't actually sure we'd be able to land a mortgage since we had only just moved to the area and were still settling, but Jim, Christa and the rest of his awesome team worked above and beyond and at all hours for us and we were able to get approved. Jim was extremely professional, approachable, knowledgeable and straightforward throughout the entire process. In fact, we liked the team so much we baked them cookies afterward. It was luck that we landed on Jim's doorstep, but I'm sure glad that we did because we couldn't have found a better mortgage lender. We will use Jim again if the occasion arrises and he, of course, is highly recommended by us to anybody.

I had an absolutely smooth experience working with Jim and Christa. They demonstrated a ton of…read morepatience with me as I spent over 2 years trying to buy a home (thanks, Covid). When I finally found the home I wanted, I thought "oh no, now the processing of the loan begins". I had no reason to dread the process because Jim and Christa are a great team and they manage to make the inevitable "bumps in the road" roll off your back. It was SO EASY. In addition to their top-notch skills and professional service, they are truly the absolute nicest people. Highly recommend.

Highly recommend this company!!! Tory secured a commercial…read moreloan for me in Jan of 2009 when no bank was lending. Amazing service and worth every penny!

I have had the pleasure of working with Tory and his team on two (2) home purchases and at least 3…read moreRe-Fi's. I can honestly say CRMS are super ethical, attentive and customer focused. They never lose site of the fact that thier job is to shepherd you through what is a very difficult and potentially painful process...and they do it with class and style. Highly Recommend using them for your next home purchase or refinancing opportunity!

Rawley is the third mortgage broker I have worked with and has been the best. He's new in the…read moreindustry so I had hesitations but he never let me down at any step of the process. He followed up with me regularly, called me when necessary instead of emailing back and forth and always tried to foresee any bumps in the process. He sent me a homework checklist to start my loan process and a link to upload all my documents...super easy! He was always available for any questions I had and he went above and beyond what I expected when snags in the process arose. Not only was he pleasant to work with, he's just a really great person in general. He's really funny and not stuffy, totally a relatable down to earth dude that knows his stuff. I'd trust this guy to watch my dog....that's saying a lot! Rawley is my mortgage dude for life!

My wife and I used Keith for our home refinance. Keith is truly one of the best in the business!…read more He went above and beyond on his service and communication. Every time I had a question he was prompt with his response and made sure we were clear on the answer. He even came to our house for the closing to make it convenient for us. Keith is a consummate professional. Highly recommend h if you are in the market to purchase or refinance your home.

Keith is a great mortgage broker! He cares about his clients and his people-focused approach is…read moreevident in every interaction. He always seeks out the best rates and programs for his clients and ensures that they take advantage of the current options. I recommend him highly!