Joanna was absolutely amazing to work with. She was available to answer questions and walked us…read morethrough the whole process. She left no detail undone. Her whole team worked to make sure our loan closed on time. I would highly recommend Joanna, without reservation.

Joanna was great to work with!! She helped us through the entire process, and was always available…read moreto answer any questions that we had. Would highly recommend!!!

I've actually worked with Joe at his family's mortgage business. I've always known him to be…read moreknowledgeable and caring for his clients. When my spouse and I decided to purchase our own home in 2013 , Joe was the only choice for my loan officer. Even though I knew the business, Joe walked us through every step of the way as if we were brand new to a home purchase. This year we wanted to refinance. I contacted Joe, and the process was done in a week. We could not be happier. I would recommend Joe to my neighbors and family.

If I could give zero stars for the experience I've had I would. When making one of the biggest…read morepurchases of your life you want to feel comfortable with a lender. Not like they are strong arming you to line their pockets. I do not recommend Eagle Home Mortgage and would highly advise smart consumers to shop elsewhere. Just look at the comments and reviews on Facebook and you will see that they are borderline unethical in how they are processing loans as they are owned by Lennar but will be quick to say they are separate entities.

I cannot recommend Carol Anne Bozarth at Key Mortgage Services highly enough. She made the entire…read morehome loan process, from initial application to closing, incredibly smooth and stress-free. Carol is an absolute professional. Her responsiveness was extreme; she always replied to my calls and emails almost instantly, which gave me great peace of mind. She is also exceptionally well organized, ensuring we met every deadline without a hitch. She explained the entire loan process through Key Mortgage Services in thorough, easy-to-understand detail. I always knew exactly what the next step was, and she kept in touch with me regularly to provide updates, ensuring I was never left wondering about the status of my approval. What truly sets Carol apart is her dedication. She was dealing with a significant personal emergency during a critical point in my loan approval, yet she still managed to ensure my file was making continuous progress. Her commitment to her clients is truly remarkable. On top of her professional excellence, Carol is a genuinely nice and pleasant person to work with. Dealing with her felt like dealing with a trusted friend. If you are looking for a highly capable, communicative, and dedicated loan officer, Carol is the one to choose!

This company is a scam thought I would warn you guys they had a employee name Bill Siefken who no…read morelonger worked there but pretended to and ruin credit did hard pulls than never herd from again spoke with John he said he would help and fix things we got approval letter than last moment before closing said debt to income was to high we're talking about 500.00 dollars in credit bill which was paid 100 percent ever month on time John and he's team are pessimistic and do nothing to help they will dash your dreams and credit too dnt be like me and get scammed

The mortgage process could not have gone more smoothly. Esther and Allie were so easy to work…read more Because if that it entirely reduced our stress with the purchase of our new home. It was great to get updates all along the process. Closing was smooth and easy. We are very happy and recommend Key Mortgage to anyone considering a new home purchase! Thank you, Esther!

Esther and Key Mortgage made our refi process smooth and easy. Esther communicated with us on a…read moreregular basis and the app made it easy to upload the required paperwork and to track the progress of our loan. I highly recommend Key Mortgage and Esther Phillips!

Absolute nightmare. My client lost their contingent on closing purchase and are out $1,000 in…read moreinspection and attorney fees. "Pre approved" buyer by Maria Copeland leads to 6 weeks of nonsensical incoherent emails, misguided claims of progress, delays and more...only to reject the loan. Wasted an incredible amount of time by scores of people. Agents, attorneys, homeowners, title companies & other lenders that approved their loans clear to close...all lined up for the chain of sales to close. Everyone goes back to square one based on this exercise in incompetence. If you like voicemail, unreturned calls and broken promises by all means call Wells.

My client and my experience mirrors the review by Mike D Below exactly. My clients who move out of…read morestate after accepting an offer with a preapproval written by Maria Copeland. The communication by this lender was atrocious. The sales manager of the office did not return phone calls and seemed not to cate about what was occurring and unwilling to help or explain. This was an expensive inconvenient nightmare for my clients and I would highly recommend going in the complete opposite direction. When I told the lender I did not see how I could ever use Wells Fargo in the future she literally said "I don't care." She did not care and it was apparent during this performance.

Esho helped us get pre-approved and dealing with the approval. Esho was the man. He got us…read morepre-approved and when we found a house a bit over what we got approved, he helped us secure the loan and closing was real smooth. He walked us through everything and was very communicative. I will work him again when I need secure a loan. Thank you so much!

I would give 0 stars if I could. Dude promises everything through email he even had me come in so…read morewe can talk then I leave work early to meet him come into the office and his assistant says he's out sick. Really dude?? You just emailed me earlier that day. At that point I told them to stop whatever they were doing and I went with a different company with someone who actually cares

Our agent, Danielle Wylie introduced me to Bernard Dugandzic when we were in the process of looking…read morefor our first home. Since the first phone call, I was so pleased with Bernard. I had called 4 other companies prior, and he was so kind and willing to explain the home buying and loan process to us in such great detail- we were so impressed. My husband and I were under contract for a townhome back in 2015 but it fell through when our old loan place wasnt able to get paperwork done in time, there was so many miscommunications, and most importantly I felt they were just trying to get me to sign a bunch of papers just to get the sale. So when I talked to Bernard i had some experience and somewhat knew what I was doing but was still very much in the dark about the whole home buying process. Our first experience was NOT the case AT ALL with Bernard- he was really concerned for us, what we could afford and live comfortably, and he explained each document i had to sign and I felt so calm during such a hectic process. He was available at all hours (yes! He even answered the phone at 10pm! And on weekends!!) He was so good about getting back to us right away, or connecting us with the right person to get things done. It was so easy to work with him, and never once did he make me feel like I was asking a 'stupid question'. My husband and I were so thrilled when he told us about the Welcome Home IL first time home buyers program and was able to assist us in getting $7,500 to help with our down payment, and assisted us in asking for closing credit and we got another $3,800. And at closing- we ended up getting a check from the seller since he was able to get us so many credits- how does that even happen!? Seriously, if it wasnt for Bernard, and his great team- we would have spent so much more and been so lost. I cant thank him and Carol Mills enough for their help and their attentiveness to us. Because of them- we are living in our dream home! I was so impressed with him and his team, I wrote about the process in my blog -- you can read it here! https://www.withlovetheeverydaygirl.com/blog/buying-our-condo Seriously I CANNOT recommend Bernard enough!

My husband and I worked with Bernard Dugandzic and the process was amazing. Bernard was available…read morealmost constantly (day/night/weekends) was extremely helpful and consistent throughout our 1st home-buying process. As soon as we liked a property, I sent Bernard a quick email and within hours we had our pre-approval letter for the property. We had to do that 3 times to find the right home that accepted our offer. The closing process was smooth and yes it was a lot of work getting all the info - you're buying a home, of course it should! We had some bumps in the road but that was due to the seller's incompetence, not the lending process. All in all, we had a great experience with Bernard. He's a great guy and does a great job in making you feel comfortable and educated on the process!!!