Garage door malfunctioned during a storm, had to close it manually and thus couldn't get back in. Telephone call after hours was returned the very next morning, repair person was prompt during promised three hour window, they have a $150 minimum response charge which was well worth it. He figured out the problem in moments (a connection had been severed by the high winds and hail) and did a little maintenance since he was being paid for an hour anyway. The woman who returned the call was excellent. The name is pronounced, :Wild-ee, but I prefer to call them, wild. I like to picture wild undomesticated repairmen just barely tamed enough to respond to emergency repair calls, then returning to their natural habitats. read more

Joe Wilde Company - Garage Door Services Near Me - New Berlin, Wisconsin

I highly recommend this company. I got a ridiculously high estimate ($3500) from one of their competitors, they claimed most of the parts on my door were worn out. So I decided to give Joe Wilde a call, he had a guy at my house within a few hours and he was able to fix the door with no parts being replaced in under an hour for $150! It turned out to be an eye sensor issue, The door has worked perfect ever since! Thanks so much for being an honest company! I will definitely do business with you again if I need a garage door guy! read more

We've been Joe Wilde customers as long as I can remember, so at least 35 years. They have always been extremely reliable and reasonably priced. Customer service is top notch. I highly, highly recommend them. We won't go anywhere else for garage service. read more

Highly recommend Joe Wilde Company! Our garage door spring broke Sunday evening, so Monday morning we called Joe Wilde Co at 7:45 am, repair guy Patrick was here within an hour. Spring replaced and door checked for other issues (all was good) in less than 45 minutes. He was respectful, considerate and explained what work he completed. Cost was reasonable. We'll definitely use them again when needed. read more

I called about an appointment and the person that answered the phone asked what was wrong and talked me through how to fix it myself. If I ever have another garage door issue, this is the first place I will call. read more

This is our second house and the third time that we've use Joe Wilde Company for garage door repairs. Our experience has been excellent so I haven't even had to consider anyone else. On all three occasions that we've called for repairs, Joe Wilde has been able to send someone the same day. All of the technicians have been friendly and reliable. When I needed to reset my garage remote after one repair, I called and the person I spoke to on the phone helped me immediately. We've had to replace the springs on the garage doors at both of the houses we've owned, and the sensors in our current home. Joe Wilde has always advised us as to the options available for repair - both what they recommend and what is most economical, even if those weren't the same. I can't recommend this company enough for garage door repairs. read more

Due to excessive slack, the tension wire that connects to our garage door opener's chain would bounce vertically 3 or 4 inches, up and over a metal flange, causing the door to jam. 2 other firms wouldn't even look at the problem without charging a 'diagnoses fee' in addition to their service call fee and fees for the repair. Joe Wilde Company charged me the normal service call fee, watched me demonstrate the problem, and then had it fixed in 30 minutes. The opener has worked perfectly ever since! Doesn't get better than that. read more

Attention to my needs, budget, time, etc, etc. They have always served my personal home and needs, but came through as heros with capes, on a house I recently listed and had to fix up for the Seller while he was out of country. I can't thank them enough. read more

I called them the day after Christmas and they ended up getting Mike out to me the same day (hours later). He quickly diagnosed the problem and got to work. My garage door went from unusable to working better than ever in a few hours... it's so quiet now! read more

The garage door torsion spring needed adjustment. This adjustment should be done by a person skilled in the technique needed and with proper tools. A torsion spring can have a lot of potential energy, so safety is a concern in making the adjustment. Excellent service was provided by the Joe Wilde technician, and the cost was very reasonable. I recommend this service provider which has been in business many years. read more

This is the 2nd time we've had them out to do work on our doors. I'd been putting off getting the ancient sensors replaced but my son finally destroyed one so I had no choice. They gave their hourly rate on the phone in advance which I appreciated. They were even available the day after Christmas. They charged a reasonable price, came out the very next day and even helped me get the homelink setup and working in my car. They also gave me some good yearly maintenance tips. Last time I had some other guys out and felt kinda like I got hosed as they tried to sell me stuff I k EE I did t need. I feel very good about this experience. read more

Purchased two garage doors. The staff was excellent. Zach assisted in helping us select the right doors, openers and provided at quote after measuring. Scott's communication regarding the installation was very helpful. Joe and Eric did an excellent job installing the doors. They removed all of the old door parts and gave us excellent instructions on operation, programming and maintenance. Colplay doors and lift masters openers are excellent quality and value in our option. we highly recommend Joe Wilde Company. read more

I was very please with the repair. I damage my door Friday night I call Joe wilde about 4:00PM the receptionist said that they will call me in the morning. Joe Wilde call at 7:30AM and said they will be there between 9 - 10AM. Mike arrived at 9:40 and started working and repair the door I was very satisfied with the repair. Here is a picture of the damage read more

Joe Wilde Company - Garage Door Services Near Me - New Berlin, Wisconsin

He fixed my garage door opener over the phone for free. I thought I had fixed it but he assured me what the problem was and to fix it better. What a guy. read more

I called yesterday, had an appointment today, got a text and phone call when they were 10-15 minutes away. They showed up, diagnosed the problem immediately and had the parts to fix it. They were also very nice. Definitely would call them again next time! read more

Called Tuesday, garage door opener installed Wednesday! Phone contact was very knowledgeable, actually knew service history of garage door in a few seconds. Installed nicely, this is how all businesses should operate. Thank you. read more

The house we bought in 2015 came with a garage door that is a glutton for punishment. The technicians from Joe Wilde have fixed every issue at a reasonable price, on at least four occasions. Every one of the repair men have been respectful, friendly, professional and honest. I can't believe we haven't had to replace the darn door, to be honest! As long as the Joe Wilde folks tell me it can be fixed, I'll keep fixing it, and I'll trust them to tell me when it has finally bit the dust. read more

My family has been doing business with Joe Wilde for as long as I can remember. The 1st time I saw a Wilde truck in the driveway, they came to fix the garage door after my brother drove mom's car through it. Well now almost 50 years later I had a Joe Wilde truck in my driveway, no I didn't drive the car through it, the came to put up my awning. Two years ago I purchased a retractable awning from Wilde, and this year they modified it because we added to the house and it was to large for the new patio. It looks great, they even went the extra mile and trimmed the mounting broad in white aluminum to match the rest of the house. 5 stars to the Joe Wilde crew, from the help in the store to the over the top service. Thank you. read more

Our garage door stopped working. I called Joe Wilde Co, and had excellent service. Zach took my call, and initially tried to troubleshoot the problem over the phone. He spent a decent amount of time trying to figure if it was a simple issue I could take care of, so I wouldn't have to pay for a service call. This was all him trying to save me money. Then, scheduled his repairman and let me know who to expect. Mike was great. He was thorough and after he fixed the problem, he made sure our other door was fine. I only had to pay for an hour service call, but felt he made sure everything was in good working order, beyond what he was called out for. I highly recommend this company. read more

Michael fixed my garage door (damaged while backing out a car when door wasn't completely up) and also got the whole system correctly adjusted. He shortened the garage door opener chain, got the whole door to reach the ground at the same time, and adjusted the up and down pressure. Those additional tasks were things that I didn't even realize needed to be done. Very happy with the work (and very happy that I didn't need to buy a whole new garage door). read more

My repair guy came on time, called when he was a few minutes away and completed the work quickly and efficiently. He left everything cleaned up and made some adjustments we were not even aware needed attending to. He was very polite and I will be sure to use Joe Wilde for all my garage door needs. Kudos to217319 read more

I was blown away by the honesty, knowledge, responsiveness and quality of Joe Wilde Company when I called them for a second opinion/quote on a garage door repair. They earned my current and future business with their great customer service, fair pricing and expertise. read more

The person who provided me with the quote was able to look up the installation from 2007, impressive. The technician arrived called while traveling to our location. He was on time, completed the service and answered any of my questions. He was polite and knowledgeable. I would recommend them for installation and service of garage doors. 210949 read more

I called them out this morning because a cable had come off of the garage door and couldn't open, and they had Mike come out within about 2 hours. He was very professional, explained the issue very clearly and thoroughly, and got the job done in an hour. I actually had fixed the issue myself before, but since it recurred, I wanted to make sure it got fixed right. Turns out I did it right, but Mike explained why the issue recurred, has to do with not just the cable but the operator and the way the door was hung. Can't figure that out from a YouTube video! But now I have a much better understanding of what's going on with the door and how to maintain it. Very reasonably and competitively priced. He never pushed any additional services or products on me, which is such a refreshing change from so many service repair men we've had come out, and gave us free advice about other issues we have in our garage without charging us for his time. Couldn't be more satisfied, and will certainly make them our go-to from here on out. read more

I have had spring replaced and had them out 2nd time to help cable off left coil. They are very professional, efficient and reasonable. I would definitely call them again! read more

Outstanding service! From time of call for emergency repair, to repair done and paid for was 45 MINUTES! I pulled a dummy and backed into my garage door as it was opening and bent some hinges and popped a wheel off the track. Since we were leaving out of town early the next morning I needed it fixed and fast and boy did they deliver!! Since it was still in business hours and there was a tech in my area I didn't even get charged emergency rates. The repair man was completely awesome and made a bad day less painful ( but don't get me started on the car repair cost, OUCH!!!) I highly recommend this company and will definitely recommend and use them in the future. read more

One of my garage door panels cracked causing it to bow and to make it so it could not be opened with the garage door opener.  I contacted this company by filling out their request a quote on their website and got an email response within the hour and was able to set up an appointment for the next morning.  They did an excellent job, were very informative, helpful, knowledgeable and professional and not only fixed the problem but left me with a garage door that worked even better than before I had issues with it. read more

I had Joe Wilde Co service our garage door today. They were excellent! Very knowledgeable, professional, timely and reasonable. They arrived to hook up our key pad and noticed the springs installed for our door were too small. Our door now finally works properly. I would highly recommend them! read more

I called them to replace a spring with a "conversion kit" suitable for heavy garage doors. Not only did they charge $40-60 less than another well known company's price, but the service tech was a stickler for doing the job well. read more