August 15, 2023 Affordable Dentures and Implants Yakima WA…read moreRe: Termination of Dental Care This is an open letter to formally terminate care with Affordable Dentures and Implants located in Yakima, as well as a formal complaint against Dr. Noozhan Karimi. On Tuesday, 8/1/23 my father an 83-year-old man had a full mouth extraction. After the extraction he was immediately discharged and sent home with a few gauzes, mouth rinse and the dentures which had been previously made for him. All this paid cash. He was told to keep the dentures in his mouth and to sleep with them in his mouth that first night. He bled that whole first day as well as being in unbearable pain, but he followed the instructions he was given. The next morning 8/2/23, the bleeding continued, he removed the dentures, and the bleeding just got worse and did not stop, the gauzes were not absorbing the blood, as the bleeding was to quick and excessive. My brother called and spoke to Emily the receptionist several times, we were told to put the gauze in ice water, and he should hold it in his mouth for 15 minutes or more with pressure. We did that for several hours, but the bleeding was excessive, and the gauze was not enough, we were using paper towels and washcloths. We called back and we were made to feel like we were overreacting and that the bleeding was normal. However, it had been about 24 hours since the extractions and the bleeding was profuse. My dad absolutely refused to go back to Affordable Dentures and Implants anymore, he felt that he was just pushed out of there so fast after the extractions that Dr. Karimi was more worried about pushing people thru than the care and compassion that she should have been providing to the patient. Our poor father was miserable to say the least. At this point he wanted to go to the hospital, so we took him to Prosser Hospital. He was treated for about 5 hours until they were finally able to stop the bleeding. My Dad was weak and pale, it has taken him several days to start being able to move around or drink or eat anything. As my father continued trying to recover from this ordeal, this week, he noticed there was a piece of tooth stuck in his gums! Dr Karimi left a piece of tooth or bone in his gums! And they wanted him to put the dentures on and apply pressure! This was probably causing even more, harm, pain and bleeding! My father's plan was to get implants at Affordable Dentures and implants and was willing to spend the thousands of dollars to pay for them. However, after this horrific experience, he will no longer be getting implants. He will have a brand-new set of dentures made at another Dental facility and will focus on recovering from this traumatic experience. I live out of town and had to take two weeks off from work to be able to be there and take care of him. I feel that the under minding of concern that the family was communicating each time we called Emily very unprofessional and put my father's health at risk and endangerment. I called Emily on 8/14/23 to let her know that I wanted to file a formal complaint about this situation, she once again made what my father went thru seem very normal and even the fact that they left teeth or bone was normal. She said all the precautions were taken as far as his medical heath etc. She did not seem to understand that that was not the issue. The issue was that they did not take our concerns seriously. They need to realize that all people are different, and all patients are unique and can have different reactions. We are realistic and understand that there are always risks but we trusted them, and our father trusted them with his care and when the bleeding was so prolonged, and we went to them with our concerns we were basically shaken off. I asked Emily who was above the Dr Karimi, and she told me that she is the Office Manager and that the only people above her is Corporate and that she could give me their number. That is ridiculous, because there is always a Risk Management department that is in charge and handles these kinds of situations in a healthcare environment. She was not very helpful. So, for starters I write this letter and am posting it everywhere that there are websites associated with Affordable Dentures and Implants in Yakima. My hope is that no other patient or family goes thru the ordeal that my father has had been put thru. This is a private pay Dental Clinic, my father paid for this service out of pocket and the service and care he received was very poor. They really need to improve the care they provide patients, but most importantly they need to have compassion for the patients they serve. WORDS OF ADVICE: SAVE YOUR LIFE AND SAVE YOUR MONEY! DO NOT GO HERE!

I've just had a molar extraction by Dr. Lewis and although it's still the "night of", I'm very…read moreimpressed. He walked me through the process step by step telling me what to expect and gave me alternative options. I still chose the extraction and he and his assistant were very open to waiting until I felt totally numb beforehand. I didn't feel pressured to hurry up and get on with it. The prior dr. here was rude and very quick to just get it done. The numbness is totally gone and I feel absolutely NO PAIN at all (so far anyway)! Maybe this is just a patient to patient experience, but to have a molar pulled and feel no pain within just hours? I hope I never have to go back obviously, but if I do, I hope Dr. Lewis is still there! Thank you to you and all of your wonderful staff!

This was by far the best experience I've ever had at the dentist. I was so nervous and they made me…read morefeel so comfortable. I had all of my teeth pulled top and bottom and it only took like 30 min. I will never go anywhere else. The dentist is so nice and he asks you every few min if your ok. I highly recommend you make your next appt here! They never judged me once and that is a huge because it's hard to find a dentist that doesn't judge you.

The dental hygienist turned me away for a regular cleaning bc she said I needed a deep clean …read more.. but the doctor said my teeth looked great and no cavities. Still she said I couldn't get it done there...? I was very confused... went to a second option and they did the regular cleaning and a deep clean wasn't needed bc I only had tarter build up on two teeth. Sounds like she was just lazy. Also they are terrible at sending records and it's impossible to get ahold of them. Won't be back.

The dentist is smart and kind, and all of the support staff members are very friendly and helpful…read more Beautiful office, too!

Everyone is SO KIND and AMAZING. I hate the dentist and have severe anxiety about going. They are…read morewelcoming and honest re:treatment plans. I drive from Cle Elum because of their incredible service.

Have been going to Selah Family Dentistry a few years now. All I have to say is...WOW!! This is one…read moreof, if not, the best dental offices in our area. Dr Labrum & his staff are super attentive & friendly. The Dr makes sure you are comfortable when they are doing exams, cleaning teeth, & filling cavities. The hygienists are really nice & make sure you're comfortable, as well. Great clinic all around. Would highly recommend to anyone looking for a dentist.

So glad my wife's coworker suggested this place!!! Team is so pleasant from front to back and the…read moredoctor is awesome!!! Very relate able and explained everything. If you can go to this office!!!! You can tell they care about the patient and not just the $$$.

I have been to many dentists in my 76years Dr.Riehl ranks at top by far…read morethe best.Very knowledgeable and tries to save patient cost when he easily could have went a more expensive route.I give him 6 stars for integrity.he has excellent assistants.Between them and the doctor they shocked me with being able to solve my denture problem same day no less.The office personnel were very helpful,polite and friendly and fast.I give them 6 stars too.I highly recommend them !!! G.Miller

This dentist needlessly removed the 2nd molars from my top row of teeth back in 2004. (I had…read morealready had my back molars removed when I was a teenager so this left me with only twelve teeth on the top of my jaw.) They both had multiple fillings but none of them extended down near the roots and he could have easily put crowns on them. After they were removed, the adjacent teeth began to drift toward the back of my mouth, leaving gaps between my front molars and bicuspids. Food would constantly get stuck between them and they were always getting infected. He mistakenly tried to fix the problem by shaving the top off my 2nd molar on the bottom tooth off so it would not contact my top tooth, thinking that it was "pushing" the top tooth toward the back of my mouth. It did not work, and the problem only got worse. Fourteen years later, after multiple fillings, and attempts my multiple dentists to correct my teeth, I still have gaps between my back teeth. Braces don't help because after they are taken off the teeth just drift back again to where they were. Thanks to Dr. Riehl, I am missing six teeth in the back of my mouth. The gaps between my teeth have caused my first molars to deteriorate to the point where the roots around my last two remaining top molars are exposed and often in pain. My underbite has also gotten worse since he removed the teeth from the top of my mouth so that my top and bottom teeth do not line up. Once you remove your teeth you can never get them back. I wish I'd had the presence of mind to sue him when I had the chance.

I have been seeing Dr. Washut for several years. I don't know how he does it but I NEVER feel the…read moreinjections. He has always given me options related to a procedure I may need and not pushed me in any direction. Answers all my questions happily. Highly recommend Dr. Washut!

From the owner: Washut Family Dentistry is a trusted dentist in Selah, WA where generations of Yakima Valley…read morefamilies turn for excellence and compassion. Led by Dr. Kyle Washut and Dr. Dallas Easter, we offer preventive family dentistry, dental cleanings and exams, cosmetic dentistry including whitening and veneers, restorative solutions like implants, crowns and dentures, plus emergency care and modern technology. With a 75-year legacy, we treat you like family and help you smile with confidence. Call today and discover your new dental home.

I have noticed the bad reviews so I decided to share my good experience here. I came for my…read moreprenatal care and a nurse immediately did my intake and made appointments for all tests. Mayra was my OB coordinator. She was extremely friendly and helpful. My service provider was Sue Dennis who was attentive and thorough in addressing ALL my questions and concerns. I received a reminder call for all of my appointments and they obliged me when I needed to reschedule. I will admit that some of the front desk ladies could work on being more friendly. However, as far as the medical staff, everyone I encountered was pleasant and upbeat. I also received dental treatment and was surprised at the quality and kindness of both the hygienists and dentists. I realize that many low income patients come here, however the range of complete treatment I received far exceeded my expectations. I am grateful our community has such a great resource.

Had to come back three times to get medication. First time said it would be right away. Then was…read moretold it would take 25 min, the last time we were waiting nearly an hour before anyone came out to see what was going on. It's 95 degrees with no shade? Then when you take our debit card and leave. We don't see you forever and during all this other patrons are being helped as soon as they pull up. Now waiting to get our card back... Hopefully it doesn't take another hour.

They refused to finish work on my implants because I had a temporary financial setback. I can…read moreactually understand that, but they sent me to collection for $7800 worth of work that they never performed. They never told me that they were going to do that. I had made a payment two months prior, so I wasn't "not paying". They charged me for 3 implants that were never done, (I am missing 3 front teeth now), whitening, which was never done and straightening my teeth which was only half done. They were nice, and I liked them, but stabbing me in the back like that can never be forgiven. I paid over $9000 for a bridge and the bottom part of the implants. But like I said, they refused to finish the work. I won't pay the collection agency. Not for work that was never done. So now they have also ruined my credit. I will be consulting an attorney to sue for damages.

The woman that check my teeth, the dentist was the worst ever. She was rude pushed me to this side…read moreas far as filling with me. I would never ever ever recommend this place to anyone.