Really just unprofessional and careless. I went in for an inspection on my Jeep. When I got it back…read morethe mess from the old sticker was just left where it fell. There were scrapes on my windshield and the old sticker not all the way removed. See pictures. I noticed the scrape on my rear bumper after I got home. After reading some reviews about damage being done and then them saying it was already there I decided to suck it up and move on. My rear bumper was replaced in 2018 from an accident and I know that scrape was not there previously. Hopefully I can save someone else the headache. If you don't want your property treated like this I would suggest taking your vehicle elsewhere.

I used to buy used cars here when I was first starting out in life. I would get my cars fixed here…read moreand now I refer my adult kids to come here. Avenue Auto has always been good to me and my family and I would recommend them to anyone!

Purchased a Jeep for my wife. Took it to Todd's. Great customer service. Could not have been any…read morebetter. TJ assisted me in selecting a wheel/tire package w/ a 2.5 lift kit. I would highly recommend Todd's. Vehicle rides great. My wife loves it!

Honest, trustworthy, fast and reliable service! Before…read morearriving here we had stopped at a different mechanic who had told us that we needed a new tire and referred us to this place. When we got here, they told us we didn't need a new tire and just fixed it for us! THANK YOU SO MUCH GUYS!!! EXCELLENT CUSTOMER SERVICE!!!!

I didn't wind up buying because the Expedition wasn't in perfect condition for the sky high price…read morethey were asking for a 99 in 2021 with an odometer that didn't show up. The salesman Travis Brooks is the 4/5 star rating because I dealt with him for 2 weeks and my crazy work and personal schedule. He was very nice, and more than understanding, and easy to get along with! No pressure either. I would give him 5/5 but deducted 1 star for the product that I was finally able to come up and see being over priced, over represented condition wise, and not a good value unless they dropped the price in almost half.

-----Bad business alert-----Please read----…read more I have attached documents of the bad business practices. Please note... This is work performed by "Anderson Ford" of St. Joseph. This is work done on my grandmothers Ford Escape with very low mileage. All the details are in the pictures. To begin I believe most of these repairs and recommendations were fabricated and unnecessary to take advantage of an elderly lady in her 70's... ----- The type of grandmother to thank the cashier at the grocery store for being kind, the type of grandmother that still sends birthday cards, makes pies , has a home in disrepair and was a widow at the young age of 53. You know the type of grandmother that reminds you of you're grandmother. The one that you're not worried about making it into heaven . Yes, that one. ---------------- Ok secondly! The Ford Escape! What can I say? What's you're excuse Ford? The work was necessary? What's that say about you're product? And even if the work was necessary... the price? The prices are outrageous. I can't single out any one repair because they are all RIP OFFS. Lastly, Please look at the work done, the mileage , model year, and the cost of the repair... if you don't know what you're looking at, show a friend or you're husband. Please review the documents before purchasing a vehicle or having repairs made at ANY dealership. and just be on the safe side and believe me, do NOT come here for anything! Think about that person in you're life you love and care for that can be taken advantage of. Think if they did that to them and how it would make you feel. Please mark as helpful if this stopped you from making a mistake in coming here. Thank you for reading!

Cheapest labor rate in town so far, I wanted some things done and they quoted me what I thought was…read morea high price, they told me I could get a quote and come back if I couldn't find an alternative, everyone else in town without fail was almost 1-2 grand higher, went with them and still got quality work done and everything I needed fixed!

Saw some very unsafe things while changing my breaks that the shop I took it too before overlooked!…read moreExplained everything to wear I could understand it and the prices were unbeatable.

I needed some work on a crossmember. They did such a professional job and charged me $$$Hundreds…read moreless than what I feared. The owner has been in business there for a long time and I always appreciate their customer service.

I took my fiancés truck there to get a tire balance and aligned. They told me I needed a new tire…read morerod and it was going to be over 700 dollars. I felt like they were scamming me as they didn't even pull the truck into a bay to analyze it. I was born at night but not last night. I took his truck over to the dodge dealership and they told me everything on the truck especially the tire rod was perfect. As a woman it's hard to go into a shop and trust what the mechanics are telling you as they tend to lie all the time. I was also charged 63 dollars for this "assessment" that took less than 15 min. (Dodge dealership had it for 2 hours and didn't charge me a dime) I would not send a family member or friend here ever.

Did a great job repairing our car. They repaired a damaged radiator. They gave an accurate…read moreestimate and repaired it within the week it was towed.

Best auto repair and normal maintenance shop in town! They will get you fixed up in a timely manner…read moreand satisfaction is always achieved. They have fixed 3 of my vehicles that I've wrecked and I've never been disappointed. It's also such a great family based business that's been around for over 25 years. I wouldn't trust anyone with my car in town but these guys!

Walked in to a very polite young lady to ask about getting an estimate on my vehicle on Friday…read more6-19. As she started to explain to me my options an older woman with glasses walks out of her office and interrupts our conversation for over a minute . I kinda laughed due to her rudeness. It was like my business meant nothing to her. I looked her up on her web site and she's on the front page . Bottom line I thanked the girl at the desk before leaving. It wasn't her fault but this place was very unprofessional and you could tell from the moment you walk in.

When you're stranded and they come to your rescue quickly, going the extra mile, it doesn't get any…read morebetter than that! Once he got our spare tire drivable, he even followed us to the repair shop to be sure we made it. A big relief after being stranded (on a weekend no less). Admirable and unusual in this day and age. Thank you so very much and happiest of holidays to you!!!!

i CANNOT express how great this place was to me. i was hearing a noise and they got that fixed and…read moreexplained it to me, honestly and didnt pressure me to get anything i truly didnt need. i also got my oil change that i very much needed and it was cheeper there then my normal place! 10/10 experience. also, the front desk girl was the BEST. its nice to have a female there that knows whats shes talking about to help me understand. appreciate this place so much!

I have had nothing but great experiences from oil changes to actual repairs on both my vehicles! I…read morewould highly recommend them to anyone!