Not open at hours indicated here. They were closed when I showed up at 8:22pm. Def should adhere to what you advertise

Searching for skinny jeans for my obese ass is hard but Joe's Jeans Has a great selection at reasonable prices. Parking is easy. It's a small store so finding what I need is simple. Service is excellent! I'll be back again for sure. read more

Walked in today & was greeted by Allie S. I wasn't sure what pair would work best to fit my bigger quads and smaller waist but Allie had a great understanding of the stores inventory and got me started in a fitting room right away! - She was patient & so kind no matter how many pairs I said "didn't work" - she listened to my needs/ wants and truly found so many pairs I absolutely fell in love with For someone who is former D1 water polo , figure body builder, and now full time cyclist.... finding jeans that "FIT" is no easy task Forever grateful for her help and Sooooooo happy I walked out with 5 new pairs! - @neeks93 on insta read more

JOE'S Jeans Premium Outlets - 5 Pairs of Jeans! @neeks93 - Women's Clothing Near Me - Carlsbad, California

Amazing staff (Jess and Allen) who have been there for a while and know their denim. Carrie (Manager) is legit, knows her products and facilitates a great environment for her peeps. If you're coming here to find premium denim at Target prices, we will save you time, by saying it might not happen--anything is possible though. Pricing is great for the brand. What we love most: shopping experience (no pressure staff), selection, knowledgeable staff who give us honest opinions. You will need to try things on...so don't be in a rush. (Rushes shopping isn't even fun!) read more

JOE'S Jeans Premium Outlets - Signature tote bag filled with premium denim at a discount. - Women's Clothing Near Me - Carlsbad, California

I hit the Honey Hole of killer jeans and cut offs today at Joe's Jeans, 5630 Paseo del Norte D#144 Carlsbad, CA, meet Carrie & Samantha, we had a blast and they dug out all the "off the hook pants" for me, they said you get 20% off if you follow Laurel! read more

JOE'S Jeans Premium Outlets - Carrie and Samantha - Women's Clothing Near Me - Carlsbad, California

Lady at the store changed the price by adding a 1 on an item I had her hold up front while I shopped. I even had her pull off the new tag she tried putting over it, and there was the original price tag I had seen. Super shady read more

Absolute RUDE customer service. Spent $690 and was trying to exchange sizes. Decided afer FRANK in customer service was so rude to just return. Shame. Though I found a new cool brand to support. Dr. Nicole H. read more

I come to this store quite often to shop a lil bit (yes I'm a shopaholic). This store is small inside but this store utilizes its space very well. When you come into this store the workers are quick to greet you and begin helpping. Now, I am very confident in my shopping abilities but I never mind a little additional help every now and then. The staff here always recomends a good pair of jeans for me as well as a couple of other things. For the women here, they have alot of jeans for you that I must say flatter those curves that some of you have. There are even jeans here that help you look like you have a lil somethin somethin even when you dont (for thos of you who like to false advertise.) They aso have try on heels for you ladies as well so you can see how certain jeans look with a heel. All in all this has become one of my favorite stores to buy jeans from and jackets during the fall and winter. Granted that the jeans here are a little price, they are worth the money. My personal favorites would be the outsiders. If ou are hitting up the carlsbad company stores hit this place up. I also recomend going to the mall office and getting a VIP booklet which gives you discounts on almost all the stores. read more

JOE'S Jeans Premium Outlets - Women's Clothing Near Me - Carlsbad, California

The sales associates at this location are odd and rude. They need training in customer service. Will not be a return customer.

Joe's has a fantastic product. And consideration of only that fact they do stand out. But for me to take the time and write a review - especially with five stars - there has to be more to the story than that... And there is. What really impressed me on my visit today was the level of customer service I received, specifically from Jess. She had the opportunity to save a single-unit sale by hiding behind policy, but instead has undoubtedly won my repeat business and a true advocate. Quite simply, she gave me the time to express my concern as a customer, was thoughtful about how to make things right in my eyes, and acted from common sense and a desire to provide the best customer experience. She nailed it! read more

I don't usually write reviews but I had such a good experience that I am moved to do so. The young woman who helped me, Samantha, was wonderful. I always have trouble buying well-fitting jeans and Samantha was so helpful and patient, recommending what she thought would fit my body, bringing me countless pairs to try on and different sizes if one didn't work. She was knowledgeable about the products and pleasant and friendly at all times. She made the shopping experience a very positive one. read more

I actually really do like the clothing at Joe's. I always try to stop by Joe's when I'm at malls or window shopping around southern california. That said, wow. The employees here need to either be trained harder, get fired, or wear masks with smiles on them. Came into the store yesterday, and yes, I know the holidays are a crazy retail season, though, that doesn't give you the right to glare at me as if I'm crazy for walking into your store. When I see you treat other customers nicer, and with a smile, and in turn, pay no attention and give me an up-and-down-pretty-woman-look, that's just not ok. I don't care what kind of day you had. It gives you no right to disrespect a potential customer that could have bought clothing from your store. Please, stop judging your customers because you are in Carlsbad where the diversity is starting to pick up, and you have out of towners that will look young, ethic, diverse, and we don't feel the need to "dress up" just to go shopping. Get over your inconsiderate, bitch-face self and either change your attitude or move and work at a different store. I have a near inclination to contact corporate as the service here has been ridiculous multiple times. Though it's the holidays and I'm sure you'd like to keep your job. Love, Charles read more

Love the clothes and the service provided by sales associate. Jess Purnell every time i go in there. Jess is a tremendous asset to the company always greeted with a smile and very helpful!!! read more

Love the feel of this store. It's more boutique than outlet! And the deals are great! Last time I was here I didn't find a pair of jeans that worked for me (I'm very picky and very short so jeans are hard to find!) but that wasn't because the staff didn't do their best! They were great helping with with sizes and styles, and opinions when I wasn't sure how things looked! I would definitely recommend going! read more

A couple weeks ago, I walked into Joe's Jeans for the first time. The two girls who helped me were Samantha and Cecilia. They were both so nice and patient with me because I tried on so many pairs of jeans to find the right fit for me. These jeans are the most comfortable jeans I have ever worn! Thanks to these awesome girls, I will definitely be coming back for more pairs of jeans when I visit San Diego again! read more

Came 20 min/5:40pm on Sunday before the mall closed and the employees told us they were closing and wouldn't let us in. The rest of the mall was still open and on yelp it states they closed at 6PM. read more

I was very disappointed with the process transaction I usually don't travel thru San Diego county and I bought some jeans here and I had ask the policy's return and it was 14 days but the store manager had told me not to worried about as I can return an any time. So I did not like the pants how they fit after all and decide to stop by since I was passing by. The assistant managers were very not clear and almost telling me I was a liar. But I'm a business man and if this place had different policy depending on who's in charge well I had to take the jeans back and probably give them away as they are not cheap. I was refer this place for good fit. But I guess I will not pass the word on this joes place. read more

I rarely try on a pair of jeans that fits perfectly on my first try. My jean shopping experiences are usually laden with jeans that are too long or too tight. Last night I had the fortunate experience to walk into Joe's, grab a dark wash of skinny jeans in my waist size, try it on, take a few glances in the mirror, and make my purchase, all under 15 minutes. The jeans and I were a match made it heaven; it was as if they were tailor made for me. Another plus about Joe's outlets, they sell surplus items that they couldn't sell at stores rather than creating separate outlet products like other brands do (with noticeable product quality differences). Customer service was friendly and on point. Upon entering they greeted and informed me about their current sales. They also recognized that I needed a fitting room without me making a peep and immediately directed me to one. I'll definitely be back when I need my next jeans fix! read more

I work and live downtown but make it a point to come to this store when I need jeans. I hate shopping for jeans in department stores and the staff here is so helpful and friendly that I'm in and out with a fantastic purchase in less than half an hour! Terrance usually helps me and does a great job of listening to what I want and then suggesting cuts and washes that he thinks will work for me. I always end up buying more than I plan to but the prices are so reasonable that I don't worry about it. Thanks you guys! read more

Literally the most pleasant jeans shopping experience I've ever had. I've been on the hunt for new jeans for a while, I've ordered multiple styles and sizes from so many places online trying to find the right fit, and hadn't been able to do it. I was at the outlets shopping around, and saw Joe's. I've never owned a pair of Joe's Jeans before but have heard of them. I walked in and started picking out a few pairs that looked good. The woman who worked there was super nice, she started a fitting room for me, and also asked me a few questions about what I was looking for and started pulling some pairs for me as well. Once I started trying on my jeans I had picked out I seriously felt like I had a personal shopper working with me. Each pair, she had me come out of the dressing room and show her what I didn't like about them, and she would then go find me 2 more pairs of something similar that she thought would fit better. She was so patient with me! In the end I found two pairs of jeans that I probably never would have found if I was picking them out myself. they are the perfect fit and the perfect length, which will save me a trip to the tailor! They were marked down to about $70 each, which seems like a decent price (as long as they last!) read more

I love Joe Jeans! I drive 40 miles to the outlet mall for a great price. Normally that would be the end of my review but this time I have to call out Jess and Samantha for making my trip even better. Their concern for customer satisfaction is exemplary. They know the Joe Jeans line as well as anyone and they really do go the extra mile to make you feel great with your decision. Thank you both for making my day, I'll be back soon. read more

Had an incredible experience at this store. In particular, we worked with a sales associate named Jess who was AMAZING and literally helped us find everything we needed. Even helped with styling tips! Looking forward to coming back here for my next pair of jeans. read more

The sales associates were kind and helpful but be real sure of your purchase because there are no refunds just exchanges and they didn't bother to mention anything about that until I went back the next day to return one of the pairs of unworn jeans I purchased. I honestly didn't know there was such a thing in this day and age as a clothing store that doesn't offer refunds. I was shocked that they weren't willing to work with me. I will never make another Joe's purchase because it felt sneaky and underhanded. read more

I had an excellent experience here. Joes makes my favorite Jeans for many reasons, but that's a story for another time. The service was excellent, they knew how to answer all my questions, were timely, told me where to go to get my pants hemmed. The price was excellent. They even told me how to take care of them to make my jeans last. I felt they were very friendly, welcoming, and knowledgeable. I definitely look forward to comming to this location again. read more

Wow this is as good as it gets in store for me. Let me start by saying I travel a lot for work and so I see a lot a bad service ok service sometimes good service. Very rarely do I see great service and that is what this store delivered for me! First impression the store was clean well merchandised and organized the music was great and people were enjoying themselves. Sky and Terrance were so wonderful to work with they listened me and helped me for an hour with what seemed like every pair of jeans in the store. They were patient fun and helpful! When I first walked in thinking no way I could wear Joe Jeans any more after I put on some weight:-( . Terrance told me they definitely had jeans that would fit and he was sooooo right. I'm in love with new jeans and I'm sure I'll wear them a million times! I will go back whenever I come down south. This team deserves a raise. read more

The minute I entered I was greeted by Terrence and Kristin. They knew their stuff on jeans and what style would look best on me. Walked out with a great deal! Thanks guys! See you next time I get over that way! read more

Update: The store manager, Carrie, was very helpful straightening this error out; thank you for your help with this. I tried purchasing a jacket at the Carlsbad outlet. After the cashier struggled with what he kept referring to as the "new system" he could not figure out how to utilize a gift card that I had. He swiped the card to utilize the credit and then requested that I swipe my credit card for the remainder of the purchase. After he claimed that it didn't work, he requested that I swipe my card a second time, but this time it showed a different amount. The man ringing me up could not provide me with a receipt either. He proceeded to call his supervisor for who stated that she was on break. The supervisor returned about 25 minutes later and could not figure out how to provide me with a receipt. I showed them that the transactions had been processed on my credit card. I had been charged twice (in different amounts) for the jacket that I had tried to utilize the gift card for. The supervisor requested for me to write down my credit card number and expiration date along with my personal information. I told her that I would provide my phone number, name and email and that I was not comfortable leaving them with that information. They stayed to contact my bank to dispute the charges and that they would call me later this week. I have not heard from the store nor have I been able to get my bank to dispute the charge because they haven't heard back from the store. read more

Every time I visit the store I forget I am in an outlet. The level of service I receive from Carrie is always excellent. She knows my shopping style and my fit, she always has lots of options to show me and is never pushy. I watch her juggle multiple customers, but never feel like she has left me waiting, she does it all so seamlessly. It's quite impressive. I also love her style so much, it's fun and inspiring. Definitely gets me thinking about how I can add some of her sensibility to my wardrobe. It's rare to find exceptional service these days. I will follow Carrie anywhere she goes!! Thanks for adding such a dynamic person to your store JOES! read more

I love Joe's jeans for sure but will never go back to Carlsbad store forever because the RUDE manager and employee. My friend and I were going to buy 2 pair of jeans. $99.99 each. When we entered the store, we asked if any sales going on or any discount. The younger girl said they give triple A members 10% off. When we were checking out, they said if we buy two pairs, we will get a free $19.99 value shirt. My friend and I decided to pay together with my credit card and she will give me cash later. The total price should be $99.99+$99.99=$199.99 X90%=$179.92 Plus CA 8%tax. The total should be $179.92+$14.39=$194.37. However, they charged my credit for $215.97. I didn't even pay attention. My friend found out asked them why they charged the shirt if it is free. The manager whose name is James Bollinger (She is absolutely an A whole) was very rude. She said "It is free but we still have to put in the register. It is over 200 dollars because you still have to pay for the tax." Then she used her calculator did 3 or 4 times trying to show she was "right". My friend started getting pissed off. She said " such a simple number, I can calculate by my brain and I know you over charged us! It is a scam!" James was still trying to make my friend "LISTEN" to her. She kept repeating the price was for CA tax! I tried to tell her two pairs jeans plus 10% discount should not come out more than $200 no matter what. She interrupted me said " I know how to do my job!" . Oh well, fine! do your job! I waited for her "counted" a few times again. Then I told both my friend and James and my friend to calm down. I went through all the number with the "Smart" James and it came out $194.37!!!! Then what? I needed my refund of course. My friend decided to not buy anything in the store. I loved the jeans I picked. I decided still buy. James said " We don't give Triple A discount but I will still do a 10% VIP member discount. Usually you have to go get a VIP member first." We were like what?! Sounded like you bitch doing us a big favor??? Then I said" The other employee already told us about Triple A discount" I turned to my face to the younger employee who told us so. Very funny, the younger girl said "well, I said you MAY get it". I was pretty calm one moment before I heard that. I couldn't hold my anger anymore. I said" first, It could be the computer messed up with the price. Or we are all human beings and we all make mistakes. If I were you, I would apologize to my customers sine there was a mistake by you. Second, store rule is rule. You can't change it with your own mood. I want to see the store manager!" James gave us a cold laugh said" I am the store manager!" I said" I have been shopping in this store for years and how could you treat a loyal customer like this?" James said " I don't care if you are loyal or not. You and your friend are not welcome to this store forever! Go shop where ever you want! Please leave. Otherwise, I will call the security." I said" Oh, really?? Go ahead! I will be happy if some one can be here as evidence." Then the security guys came. I told them exactly what happened. Of course nothing they could do. They told me I need to report it but have to leave since the manager said so. I wrote down James Bollinger's name and I will report it to Joe's company for their terrible employees and of course BBB. Right after I called another outlet store in CA asked if they give Triple A discount. They said " Of course. We always do!" Be careful when you shop in that store!!! Make sure check the price and receipt before you sign. They are very snaky. read more

It took all my willpower to NOT buy every shade of denim that would fit my "petite," yet fat, arse. The service is great, but the size and selection docks it one star. While I did feel like I was in an episode of The Real Housewives of OC or walking in DASH (I know... I need help for watching too many "reality" shows), I just wasn't feeling the claustrophobic-ness. Also, it was kind of difficult to tell where the girls section ended and the guys section started. If you've ever been to the location at Desert Hills, then you know that the Carlsbad location is a shoebox. Small space = 4(?) dressing "rooms." Or should I say "curtained off dressing space"? I wanted to try on a shirt and had to wait a while. Sadly, shirts don't come in Petite. So, I had to say goodbye to the shirt, which was soooo cute! Still, this is a great place to go for (pricey) denim at a *tru(e)ly* discounted price. Just my editorial: There is another denim outlet that doesn't even look like the prices are really discounted. So, if premium denim is what you want, you're better off going to Joe's. read more

I just had to write a review about the exceptional staff at this store! Everyone is always so friendly and helpful everytime I go in, I look forward to visiting this store whenever I stop by the company stores. Some of the best customer service around sd area. The jeans are a steal too! read more

The outlet store has amazing prices on Jeans and their staff is fantastic. Terrance helped me get Jeans that fit great. I will definitely go back again. read more

Great store! Very helpful staff that really knows what will look good on different figures, not to mention that they were very friendly without being too pushy. The only thing that is a drawback about this place is that all sales are final so no exchanges and no returns but at these great prices and with all of the help from the staff you will likely not need to return anything! :-) read more

So joes corporate responded today. I will post resolution. A month later and I am still livid by how I was treated!

I think joes jeans makes great looking denim. But as for quality - it's amazing how easily they can rip ! I have cried over many a lost denim. The people here were very nice and helpful. Maybe open up a denim repair ? read more

The store is well organized and stocked with great jeans, tops, etc. It's my go to for jeans. But the the thing that makes this store amazing is the staff. Every time I've been in this store I've loved the people who were working there. I recently moved away to San Francisco and I am back in town for work. I had not been in the store in over a year and I was positive the amazing experiences could not be duplicated each time. However, not only did I leave with 3 new pairs of jeans and a dress- I really loved the experience and attention I received from everyone in the store especially Warren D. GIVE THIS MAN A RAISE! He is polite, knowledgeable and just makes the entire brand look great. I'd be happy to send my mom, sister, etc. in knowing that they would be well taken care of, not oversold, and they would wind up with just the right fit. This is such a fantastic example of great service and care. I can't say enough. Thank you Warren and staff! I just wish they had an outlet store like this in San Francisco! read more

Went in Joe's yesterday, I was appalled by the service I received. First of all I walked in at the same time that a couple walked in. The employee briefly said something to me but went up to the couple and some other people that had walked in. I completely felt ignored and had a feeling that wasn't going to change, I was right. I heard the employee telling those other people about a special where you buy one get one 50 % off. After looking around for a while I found 4 tops that I was going to try on. I waited patiently in front of the fitting rooms. They are right in front of the cash register so the employee saw me standing there. The people that were in there came out, then she tells me there was someone in front of me. She goes over to that girl from the couple and asks her if she wants to try anything on, she was still looking around the store. She said because she was helping the girl she was in front of me. I left the store and didn't want to give my money to a place where the workers are rude and unfriendly. Maybe I wasn't young enough, or thin enough. The store employee was not so young herself and looked like she had crawled out of bed. I have bought things from there before but never again. Also that shop is really looking over crowded and junky. read more

Amazing service provided by Carrie. I walked in and she introduced herself to me, and offer her help. She asked me what type of jean styles and sizes was I looking for? In less that 2 minutes she came back with 3 different styles and I fell in love with all 3 of her recommendations. I went home with 3 jeans today Yay!!!! The best thing is that she made me realize that all this time I've been wearing the wrong size, I went down one size and it was the perfect fit. Thank you so much Carrie! She deserves a raise! read more

Just so you know returns are store credit only. There are NO exchanges after 14 days. Make sure you really love it before you make your purchase or it can be an expensive mistake. read more

I visited the store later in the evening, after what appeared to be a busy day. The store was messy, and unorganized; it appeared to have not been maintained throughout the day. There was a job application sitting on the front table, on top of a stack of jeans and was the first thing you saw upon entering. There were two associates inside the store, however they did not appear to be getting the store back in to place after a busy day. Both were dressed in a sloppy way and did not reflect the image of a premium, trendy, denim line. When I entered, there was a woman in the back of the store, that stood behind the cashwrap, loudly counting the drawer, who greeted me by yelling to the front. Another associate came over a few moments later. She was nice, and wiling to help, however I felt that she lacked basic sales training. She asked "Straight leg, bootcut, or skinny?" to me and a few other people who entered the store after me, however did not engage beyond that initial question. She didn't seem to be very comfortable communicating. The associate at the back of the store only stepped out from behind the counter one time. Though the entire store was a mess, the associate needed to put something away in the sale section. There was one woman browsing it at the time, and the associate asked her to move so she could put the item away. The woman moved, and then continued to leave the store. It was difficult to find anything in the store because everything was askew. I decided to try on a few pair, and the associate on the floor added them to a room. The denim was sort of tossed into the room as if she were in a hurry, not taking the time to place them carefully. The girl did not give me her name, and nobody ever came to check on me to see if I needed another size or style. When I stepped out of the room, the same woman behind the cashwrap yelled to me again and said, "Oh, nothing worked? Sorry." After trying the jeans on, I left. Had the service been more attentive, I would have bought something. As I walked out the door, neither of the women said bye. read more