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    Joe's Service Center

    4.5 (8 reviews)

    Services - Joe's Service Center

    Auto maintenance

    Oil changes

    Auto repairs

    1 More Service

    Routine automotive maintenance

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    7 years ago

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    15 years ago

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    8 years ago

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    6 years ago

    First class service on my '77 vette by first class mechanic. Honest and cares about his work. Thanks Joe.

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    11 years ago

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    Firestone Complete Auto Care

    Firestone Complete Auto Care

    (57 reviews)

    My name is Brian Hackett. I recently dealt with Rafael on a simple nail in tire. I say simple for…read morehow he handled me. My usual place told me 5 day wait. So I called there instead, he answered and told me could squeeze me in. I have been dealing with people for over 35 years. Rafael is a diamond in the rough. He got me taken care within no time. I had the bronco sport and he patched my tire. Firestone is lucky to have this young man. Congratulations to you sir and I hope your upper management also sees this review and gives you a thank you . Extremely well deserved God bless and happy holidays

    Firestone Danvers Review…read more Original Date of Service: April 2023 for new breaks 2nd Date of Service: November 02, 2023 Service Requested: Inspection of front right wheel after hitting pothole, rear brakes screech when in reverse, vehicle shaking when travelling 60mph and when breaking. Findings and suggested repairs: - Screeching cause: Rear brake pads and rotors were worn down badly. They were replaced under warranty. Notice: They were new as of April 2023. - Vibration cause: Front calipers were "sheared", the brake pads and rotors were severely worn needing replacement, realignment needed. Notice: All breaks and rotors were replaced in April 2023 at this same location. November 3rd the manager (Gordy) called to confirm findings and quoted $638 to fix the front wheels He advised the calipers aren't covered under warranty because they weren't replaced in April. The rear pads and rotors were replaced under warranty from April 2023. I asked how both calipers were "sheared" and to describe what he meant but Gordy couldn't provide an answer, he said he had no idea how they were "sheared" and the calipers were in such bad shape they need to be replaced "immediately" for our safety. We agreed to wait on the repairs until I call back. November 4th, I called Gordy to let him know the cost of the front wheels will be covered by my insurance. He immediately stated "Well then, we also have to replace both front control arms" which were never discussed before, making the final cost $3k+. The Second Opinion: Location: Smaller local repair shop in Salem. (Not a national chain) Estimate requested for: Front / rear brakes along with all components for possible replacement if needed, the vibration and the screeching of the back wheels. The results: Vehicle's brakes passed inspection. - Front brakes, calipers, rotors, and control arms were found to be in good condition considering the age of the vehicle. The brakes were estimated at 6 - 8 months old and had good life left. - The rear brakes were also 6 - 8 months old and still had plenty of life left too. After his inspection and the owner of the shop took the time to show me physically each piece and what it would look like if it were at the end of its life and how absurd Gordy's quote was for services not needed. The Insurance Adjustor's findings: November 4th my insurance claims adjustor called to discuss what the Damage Adjustor found: - No damage to the control arms - No damage to front wheel calipers - Rotors and pads did not need to be replaced Ultimately, the insurance company denied the claim siting the lack of damage. After hearing this I shared my finding with the adjustor. My adjustor was shocked that Firestone tried to make money off of this situation. Although there are no legal actions to take, I can only warn those reading this to use caution when considering bringing your vehicle to any Firestone. Summary: After my experience at Firestone with Gordy, Sean and Mike I requested to speak with the District Manager. Gordy told me he can only take my information and pass it on to him. He assured me that the DM would reach out within two business days which never happened. Could it be that the Firestone in Danvers is following the instructions of their senior management to take advantage of their customers and find ways to make money??

    Old Center Auto Repair

    Old Center Auto Repair

    (24 reviews)

    My wife and I have visited Old Center Auto Repair on two separate occasions in recent months and we…read morecould not have had better experiences. The first time both of my taillights had burnt out over the weekend and I needed somebody to quickly help obtain & install new lights, as it wouldn't have been safe over the long weekend. I called a number of places and was unsuccessful and then remembered Old Center Auto, which I had passed many times on Rte. 62 in North Reading (near the high school). Raymond, the owner and a chief technician, could not have been nicer on the phone. In person, he was just as nice of a guy. When I had called in the morning he quoted me a rough price. However, when the job was easier than he expected he actually dropped the price. Although we aren't talking about a huge repair job here, I believe this is indicative of his character. In fact, when he didn't have change for a small denominated bill and I insisted he to keep the change, he wouldn't take it. The second time was a totally different situation, and with a different vehicle. Raymond again went above-and-beyond the call of duty to try and diagnose what we eventually discovered what was a very complex issue. Raymond was acutely focused on figuring out the issue and spent significant time/effort contemplating and attempting solutions while collaborating with his network of specialists. He also continued to be in constant communication with us throughout the process. This was much appreciated as we were simultaneously discussing the issue with the dealer - so it was nice to have thoughts of an independent third party (Raymond). Eventually, with his consult, we were able to understand the issue and move forward with the best - and most economical - solution. I'm new to the area but from my past experiences I believe that having a trustworthy car repair shop (with an honorable owner) is very important. I'm hopeful that Raymond will be my car care professional in the future and would recommend that you give Old Center Auto a try based on my experiences

    I knew what I needed to get done on my Jeep Grand Cherokee…read more Stopping by, I asked if they could install a new thermostat. Was getting a code on the vehicle leading to needing a replacement. I usually would do this myself, but without a garage and the freezing cold temperatures, it was not possible. They knew exactly what to do, as they explained some of the special procedures needed for this parts installation. Which is important without damaging the plastic housing. They were done in a day. Very fair on their prices. Would recommend this business to anyone. Great to deal with.

    Joe's Service Center - autorepair - Updated June 2026

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