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    Old Center Auto Repair

    4.7 (24 reviews)
    Closed 7:00 am - 6:00 pm

    Services - Old Center Auto Repair

    Auto diagnosis or inspection

    Auto maintenance

    Oil changes

    18 More Services

    Auto wheel alignment

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto exhaust repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Tire balancing

    Tire installation

    Tire repair

    Tire rotation

    Wheel alignment

    Old Center Auto Repair Photos

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    Ask the Community - Old Center Auto Repair

    Review Highlights - Old Center Auto Repair

    As a single woman being ripped off by car mechanics is always an issue but Raymond is absolutely NOT like that.

    Mentioned in 11 reviews

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    Firestone Complete Auto Care

    Firestone Complete Auto Care

    (57 reviews)

    My name is Brian Hackett. I recently dealt with Rafael on a simple nail in tire. I say simple for…read morehow he handled me. My usual place told me 5 day wait. So I called there instead, he answered and told me could squeeze me in. I have been dealing with people for over 35 years. Rafael is a diamond in the rough. He got me taken care within no time. I had the bronco sport and he patched my tire. Firestone is lucky to have this young man. Congratulations to you sir and I hope your upper management also sees this review and gives you a thank you . Extremely well deserved God bless and happy holidays

    Firestone Danvers Review…read more Original Date of Service: April 2023 for new breaks 2nd Date of Service: November 02, 2023 Service Requested: Inspection of front right wheel after hitting pothole, rear brakes screech when in reverse, vehicle shaking when travelling 60mph and when breaking. Findings and suggested repairs: - Screeching cause: Rear brake pads and rotors were worn down badly. They were replaced under warranty. Notice: They were new as of April 2023. - Vibration cause: Front calipers were "sheared", the brake pads and rotors were severely worn needing replacement, realignment needed. Notice: All breaks and rotors were replaced in April 2023 at this same location. November 3rd the manager (Gordy) called to confirm findings and quoted $638 to fix the front wheels He advised the calipers aren't covered under warranty because they weren't replaced in April. The rear pads and rotors were replaced under warranty from April 2023. I asked how both calipers were "sheared" and to describe what he meant but Gordy couldn't provide an answer, he said he had no idea how they were "sheared" and the calipers were in such bad shape they need to be replaced "immediately" for our safety. We agreed to wait on the repairs until I call back. November 4th, I called Gordy to let him know the cost of the front wheels will be covered by my insurance. He immediately stated "Well then, we also have to replace both front control arms" which were never discussed before, making the final cost $3k+. The Second Opinion: Location: Smaller local repair shop in Salem. (Not a national chain) Estimate requested for: Front / rear brakes along with all components for possible replacement if needed, the vibration and the screeching of the back wheels. The results: Vehicle's brakes passed inspection. - Front brakes, calipers, rotors, and control arms were found to be in good condition considering the age of the vehicle. The brakes were estimated at 6 - 8 months old and had good life left. - The rear brakes were also 6 - 8 months old and still had plenty of life left too. After his inspection and the owner of the shop took the time to show me physically each piece and what it would look like if it were at the end of its life and how absurd Gordy's quote was for services not needed. The Insurance Adjustor's findings: November 4th my insurance claims adjustor called to discuss what the Damage Adjustor found: - No damage to the control arms - No damage to front wheel calipers - Rotors and pads did not need to be replaced Ultimately, the insurance company denied the claim siting the lack of damage. After hearing this I shared my finding with the adjustor. My adjustor was shocked that Firestone tried to make money off of this situation. Although there are no legal actions to take, I can only warn those reading this to use caution when considering bringing your vehicle to any Firestone. Summary: After my experience at Firestone with Gordy, Sean and Mike I requested to speak with the District Manager. Gordy told me he can only take my information and pass it on to him. He assured me that the DM would reach out within two business days which never happened. Could it be that the Firestone in Danvers is following the instructions of their senior management to take advantage of their customers and find ways to make money??

    Old Center Auto Repair - autorepair - Updated June 2026

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