Sent my Lowa boots on for repair. Got them back in under 24…read morehours repaird perfectly! Would recommend them to anyone. Mark

after some research I decided to trust my shoes, which I got inherited from a beloved one, to this…read morestore and his amazing owner!! first I was scared of making the wrong decision by bringing it in anywhere and let someone touch it but now I am more then happy that I found THIS STORE and that I made that decision. I can 100-% recommend the service and am More than happy. Thank you

Bad fixes, very pricey, and after a month, shoes are still not repaired. The quality of the first…read morepair he did was so bad, I had to leave them there to see if he could make it right. I'm going to collect my shoes today, and take the loss. I asked for my money back, and he moved a pile of shoes on the counter out of the way to reveal a small sign that says 'no refunds'. Never Again!

Can't give this self taught, long time proprietor enough koodoos!…read more Simply the best shoe repair service in Burlington ~ hands down! I've tried pretty much everywhere else in Burlington and seems to be 'the only' fellow who knows what he's talking about! Pros. Great prices! Cons. Very busy!

Amazing service, unfortunately Sam closed his shop and do not know where he went. I hope he opens…read moreagain as he promised

Sam is an honest person which is very important! Does an…read moreexcellent job on his repairs! I take all my brand name shoes/boots and he always does an excellent job. Also very reasonable prices! Amazing guy

Excellent cleaners we are super excited by their expertise and attention to detail. D had his suit…read morealtered both jacket and pants. They turned out absolutely perfect and at a reasonable cost. We highly recommend.

My husband had to have a tuxedo altered and we were so happy with the results. The jacket required…read morenumerous alterations and they suggested to make a few alterations to the pants so that the two pieces would be a more modern fit. It looks like a new Tux but at a fraction of the cost of a new Tux! We will certainly use this tailor for any future alterations required. The quality of the work was excellent and it was completed in a very timely manner.

Joan is absolutely amazing! I have been taking clothes to her for many years and she knows exactly…read morewhat to do every time. I couldn't be happier. She is incredibly talented and a lovely person too.

Amazing tailoring; I'm very impressed. The quality of the work is top-notch. I have been going here…read morefor years, and never had a bad result - I'd recommend unequivocally! The value for the price is undeniable. Thank you for your professional work!

I just paid $16 to get a button on a pair of jeans-absolutely ridiculous. Insert a post & hammer it…read morein no sewing needed, maybe took 10 min? I suggest you ask for the price before you give them business. I recently had a pair of jeans hemmed for $10 at another seamstress, thought I'd try local. Not again

I love this place! I've taken things to be cleaned here as well as things to be tailored, and they…read moreare very friendly and do a great job with the tailoring work. They will let you know what work needs to be done and how long it will take. Everything I've had done here has fit well, especially the suit. they are speedy, friendly and efficient. I strongly recommend this place.

I'm so pleased with the job Mei did on my bathing suit !! The leg openings were too large and…read moreafter stitching an elastic to reduce the area, voila! Great job, great fit !!!

Hadn't stopped in here for a few years, but so glad I did!…read moreThe woman working took a look at a rip to be repaired on an almost brand new sweater right away. So kind, she told me about two different ways to fox it then gave me her opinion. She repaired it right then and there, I didn't have to drop it off and come back later. Excellent customer service! Will definitely shop there again!

Thank you to Lucy's. Very impressed with your alteration work. My long black…read moreskirt now fits perfectly and is ready for the holiday season. Also thank you for putting sleeves on a pretty sleeveless dress and making it more wearable. I highly recommend Lucy's for their expertise and workmanship. Barbara

If I could give a 0 rating I would. The most unprofessional and rude experience I have ever…read moreencountered by a small business. This is saying a lot from me as my family ran their own business for 35 years, and both my in-laws have their own business, one is in retail and has been in business for 40 years. Never would anyone in my family ever treat a person the way I was treated. I came to look at prom dresses for my niece. The door was locked and there was a sign that said "ring bell". I waited a good 5minutes before someone popped out of the curtains from the back. She gave me an annoyed look and asked how she could help me. I said I just wanted to look at dresses for my nieces prom. She reluctantly let me in but had to make sure to mention that she normally has times for mother of the bride and proms, and demanded I take my shoes off. I really don't know what the big deal is with shoes. I mean it's a dingy not vary clean store to begin with, if it had been raining or snowing outside I could understand taking off my shoes, but it was a nice day, my shoes weren't dirty. I was taken back and asked if there was a problem, again she glared at me with this annoyed look and she looked down at my shoes and said take your shoes off. At this point I said, no thanks...I'm going. She sarcastically said "okay by" and locked the door behind me. there are many ways this woman could have handled this situation differently. ..there could have been a sign on the door "by appointment only", or she could have greeted me at the door and said "I'm sorry we only do appointments or can you come back later between this and this time. I left the store so mad. I would never recommend this place.