We have a 2022 Rockwood 5th wheel and a 2022 Ford F350 (short bed) that now have damage done to…read morethem because of negligence on behalf of The RV Clinic. Our camper turns at the pin box (Curt Turning Point pin box) not in the bed of the truck, the pin box has a wedge installed to lock it out from turning in the truck bed. They moved our 5th wheel and placed 2 bolts into the back of the Curt Turning Point, we have owned this camper since 2022 we have never had bolts in where they placed them. We dropped our 5th wheel off at The RV Clinc (July 26, 2025) to have the entrance door replaced and one other minor repair done. We picked the 5th wheel up on July 2, 2025. I went in to pay for the minor repair as the door and the labor were being covered by Lippert and Rockwood. Jessica Miron asked if we needed help hooking up I said no we do this all the time she replied I figured that. My husband and I hooked the 5th wheel up (we do the same procedure we do every time we go camping and is recommended by Lippert), drive across the back parking lot go to make a left hand turn around the building and we hear a terrible noise. Nelson (employee of The Rv Clinic) comes running out and says he knows what happened he left the bolts in the pin box. As he is taking the bolts out I asked him if that hurt the hitch at all, he said NO. We leave The RV Clinic turn left off of Tahlequah Trail on to SR 73, my husband applies the brakes because of red light (across from the Shell station) (he was going 20-25 mph) and the 5th wheel comes up into the bed of the truck and stops up against the rear window. I get out to access the damage, the camper is damaged, the truck is damaged and the tonneau cover trashed. I tried calling The RV Clinic no one answers, I left a message of what happened and said that we needed help. I started to walk back to The RV Clinic and Nelson and another employee are on their way and pick me up and asked what happened. We get our truck unhooked and they went and got a long bed truck and placed the bolts into the hitch (that they forgot to take out originally) take it back to the shop and remove what is left of the bolts that hold the wedge on. (The bolts sheered off when we were at their shop when we went to make the left hand turn around the building, hmm I was told no damage) When we were back at their shop and they were taking the sheered bolts off the owner Joshua Miron keep saying to my husband do you know how much this is going to cost you referencing to the tailgate, 5th wheel, and tonneau cover he said it repeatedly. I said to my husband he isn't taking any responsibility for this at all. When I asked him what kind of information we needed to get from him he said like what and I replied like the name of your insurance company. He said this was a parking lot incident and that is the responsibility of our personal insurance , and I would have to speak to his wife for that information but she had gone to book club. I went back the following morning to speak with her she gave me the name of their insurance agent and stated that she talked to him and was told your truck,your camper, you were towing your problem. They are taking no responsibility whatsoever. We would have taken it back to them for the repair to the 5th wheel. We understand that stuff happens, but when you laugh and say I see those bolts sheer all the time and won't take any responsibility no way will we ever use them again. (I spoke to Rockwood & Lippert about bolts sheering off and they both said if that were case they wouldn't be making or using that hitch) We took our 5th wheel to the manufacture (Rockwood) for the repair, so a door and the installation that didn't cost us turned in to us paying out over $1,500.00 for their negligence (stayed in a Air Bnb, gas and food plus deductable on both vehicles. Plus the truck will show up on Carfax as being damaged. Total damage $8000.00 to truck/camper. Also they left their brad nailer in our camper. Yes I returned it to them. Beware if you take your camper to them make sure you check out everything!

AWESOME customer service! Josh and his team are fantastic! They went above and beyond for me. Josh…read moreis very knowledgeable and skilled. I dropped my camper off early July they went over all the details, prices and came up with a plan that worked for both sides. Communication was open and seamless. They installed new awning fabric and awning hardware, cleaned and resealed my entire roof and some interior work! Very satisfied customer. Places like this are getting harder and harder to find if you have any rv/camper needs stop looking this is the spot.

Ryan Moore and crew went out of their way to get my Polaris to me before Christmas. Thanks and…read moreMerry Christmas

Shout out thanks to Evan, the Service Manager, and Nick, the Service Tech, who handled an issue…read morewith my Ferris mower. After an oversight on the winter maintenance and a request for a new battery, Evan was extremely helpful and proactive in resolving the oversight and getting me back mowing. He was professional and put the "service" into Service Manager. Nick did the final fix and was knowledgeable and efficient. Props to him for taking all of my questions and fully explaining what he was doing. The minus one was for the oversight, but Evan and Nick earned five stars for their efforts. Thank you.

Charges more than Logan Master for a cash only service call and then has YOU order the parts. If…read moreit's not the right part, you are stuck with it. He could not read the error codes on the washer correctly and the parts he THOUGHT it needed were not cheap and now I am stuck with them. He was merely grasping at straws and honestly had no idea. Even asked if I could give him a few extra dollars because he made 4 trips out due to not knowing what was wrong. Washer was looked at by Logan Master this morning, a correct diagnosis was made and the parts and labor will be ordered and warrantied by them. Washer is a basic model Amana, 4 years old. Deserves 0 stars, but had to post 1 to get this review posted.

Tom is a personable and knowledgeable technician. Honest and flexible. Have used him several times…read morewith no issues.

I had been trying to fix my snowblower for about a year. I am no mechanic so I had no luck. Once…read moreShawn showed up, it was running in 15 minutes. Now I am waiting for the first snowfall, so I can play with my fixed snowblower.

Extremely unprofessional and disappointing experience…read more I reached out to this technician for a simple job, but before even completing any work, they made a number of false assumptions--claiming we pay poorly, comparing us to overseas home warranty companies, and refusing to follow basic communication procedures. They also took offense to being asked not to discuss job details directly with tenants, which is standard in property management. Instead of discussing the actual job or offering a professional response, they sent a long, disrespectful message full of assumptions and accusations. This attitude reflects a clear lack of experience in working with vendors, property managers, or structured workflows. If you're looking for someone reliable, communicative, and focused on the work--not drama--I'd suggest looking elsewhere.

The door switch on our Maytag dryer broke; the dryer light would not go out nor would the dryer…read morestart a cycle. I called multiple repair shops and Beavercreek Appliance Sales, Service and Parts was the only company that responded. Lisa asked for my dryer's symptoms and I told her the door switch was broken. Despite the part number being obsolete, she was able to cross-reference it to a current Whirlpool part number and put us on the list for Thursday. Sadly, the part missed the scheduled install, but they received it in time for Friday's repair run -- not their fault. This is our second experience with this company and both were pretty good, but fair warning -- prices have gone up since 2019. Despite that, I'll still give them a 5-star rating for quickly replacing the switch with an OEM substitute (once they got it) and restoring the dryer to service with what was basically a 10-minute repair visit.

I called beavercreek appliance to fix my fisher and paykel washer. The clerk took my call promptly…read moreand was very communicative. Heads up: You have service call fee, which is standard nowadays. They came on time and the two men were polite and thorough. I needed a part replacement and again, clerk called before ordering to inform me the cost and then when the part came in (took ~ 1 week to come in) for scheduling. The same two men came back and took care of my washer. It's working like a charm. I've done 10 loads and no issues. There's a 30 day warranty JIC Great work!

Was a little skeptical as I had dealt with Buchanan"s for years. But Koenig's is keeps up the…read moretradition of good Deere equipment and servicing.

I contacted the company on Monday 5/18/2026 to schedule a pick up to service a riding lawn mower…read more No one answers the call and I was instructed to leave a message which I did. I received a text message that the message was received and someone would call me shortly, No call Monday or Tuesday. I called on Wednesday 5/20/2026 and left another message. The service manager called and gave me a couple of excuses as to why he didn't call Monday or Tuesday. I accepted that and was willing to move forward with the service. The service manager told me he would call me on Tuesday 5/26/2026 to schedule the mower pick up. No call Tuesday or Wednesday. I called on Thursday 5/28/2926 and was given an excuse as to why he didn't call me when he said he would. I was still willing to move forward with the service and was given a window for pick up for Friday 5/29/2026. I tried to narrow the window by 1 hour and was told that he could not accommodate that and he would have to call me the following week once he made the route schedule. Since he didn't call me the first or second time he said he would I lost confidence he would do what he said he would do the third time. If he would have told me originally it would be two weeks before he could schedule the pick up I would have accepted that. I feel like their service is not important to their business and would not recommend them for service.

Calvin Electric was fantastic. They scheduled my repair the very next day. The electricians arrived…read moreon time and got to work quickly to diagnose the outlet trouble. While working they showed me photos of what they found and photos of how they fixed the trouble (up in the attic). The charges for their work were reasonable. I would 100% use Calvin Electric again.

Michael did a great job installing my light and wiring for my new range hood. I highly recommend…read morethem.

Toby is obviously an expert in mowers and engines. He provided extremely professional, complete,…read moreand friendly service. Extremely good value for reasonable pricing.

He was very fast and knowledgeable. Very nice man and reasonably priced. Very, very helpful about…read moresmall engine repairs.