Great small local business that is OPEN on a SUNDAY! Which is basically unheard of! Honest and…read morequick while we waited repair! Worth the drive from Kettering to get our mower working that same day! Will use him again if any issues arise! Thanks!

Dustin's an amazing guy - came out to my sister's house, picked up her broken mower and returned it…read morethe next week fully restored. Personable, affordable, and dependable - you can't ask for more in a business!

Our family decided to choose Josh and Jim as the company to fix our riding lawn mower. We called…read morethem over in mid June of 2019 and they came down to check everything out then proceeded to change and "fix" (I wasn't home at the time) a plethora of parts on our lawn mower that objectively speaking, did not needed to be fixed or changed. He handed over the bill ($255+) when I got home and we decided to pay cash as that was the discounted option. I then asked what kind of warranty they had on their work, knowing this was a small company, and Josh replied with, "I stand by my work completely and if you have any problems, just give me a call and I'll stop by to check it out." They left, and the same day after only mowing half of my lawn, the engine started to smoke and shut off. I called Josh and he said the carburetor might have broke, even though he had just put a new one in. He stopped by a few days later while only half of my lawn was cut, temporarily fixing the problem and I was on my way to finish mowing the lawn. After that issue, our lawn was getting big and I decided to hop on the riding mower, and it just never turned on. Irritated, I called Josh again and told him the problem, he said he'd stop by again. Just yesterday he stopped by and took a look at the mower. He texted me as I wasn't home and gave me an estimate of another $100 because apparently we had a "bad starter solenoid." I asked him how suddenly another thing went wrong when they were at my house just two weeks ago testing everything and replacing old or damaged parts. He proceeded to say, "to be blunt, I have a lot of customers who would be willing to pay the $100 and I think it would be best if you guys just went with another repair company because we've already been over there three times...I think it's best you just replace the lawn mower." Frustrated, we hung up the phone. It is absolutely ridiculous that a company like a Sunny Days Mower Repair can go around "standing behind their work" then have the product start smoking an hour after it was fixed then have it completely just not run two weeks later. We were patient in having them come by and look at their sloppy work and to have them say that "we've already come by three times," is just ill-mannered. It shouldn't be out fault that their finished product literally doesn't work. We were paying customers and worked around their schedule throughout the process. Don't go to these guys if you're paying big bucks, chances are their work is not backed and won't do anything to fix their own damages.

Company never called or showed up and when I called they said it must have been miscommunication on…read moretheir part since I was the first one to call that day. Hard to recommend when never given the opportunity for service.

Took my push mower in early spring to have the transmission serviced and they winterized it. Why…read morewould you winterize a lawnmower that you're preparing to use? Changed oil that was just changed by me and sharpened a NEW blade. They clearly have no idea what they're doing. Didn't fix the issue I brought to them, just Service things I didn't ask for.

Finally decided to put my lawn boy 2 cycle mower out to pasture after 35 years of faithful service…read moreI decided why not go the best mower available today.....HONDA. The guys at Honda Easy are very knowledgeable about their products and absolutely no pressure to make sale. Pricing was same as online merchants and Home Depot except buying from Honda East the mower was all set up with oil in engine, ready to go. Highly recommend this place!

Rob is a really nice and honest guy. My mower runs better than new. Very affordable, too. Highly…read morerecommend.

I took the Ferris mower that we purchased new at Boone's 20+ years ago. I asked to have the engine…read moreresealed to stop the oil leaks that had developed and to fix the linkage on the carburetor that had fallen off. They kept the mower for several weeks, then called to tell us all of the repairs would cost over $1200. We were told the carburetor had to be replaced because linkage was not available and that the engine needed disassembled to replace the seals. We reluctantly agreed to have the service performed. Weeks later we get a call from them stating that the mower had no compression and the engine needed replaced. Mind you, their parts man drove it into their repair shop while I was there to drop it off. I told them nevermind, I would came and get it. I brought it home and checked the compression. It showed 90 lbs. on my gauge. I found that it had no spark so I replaced both coils. I put a clip on the carburetor from a Dorman replacement kit. We used the mower the remaining mowing season. We were charged over $500 by Boone's for basically an incompetent diagnosis. They put much more effort in trying to get us to buy a new mower than in attempting to repair ours. We are still using the mower after getting the oil leaks repaired by a very competent service tech at half the cost, including a new carburetor. The fuel shutoff solenoid quit working recently and that required a new carb. We have been very loyal customers to Boone's for over 20 years. That loyalty has come to an end.

My Father, who I recommended to buy a Stihl chain saw where I bought mine at Boone's, had a bad…read moreexperience. His saw was only a few months old (600-700 dollar saw) and had a no spark, no start issue. Since he's been a mechanic for years and works on chain saws as well seen it was not getting spark and took it to Boones for warranty for the coil or whatever it needed. When he got there a technician checked for spark and got none. My father left it there thinking it was under warranty and when he went pick it up 2 weeks later they wanted to charge him 48.00. I went with him to talk to a customer service person and the technician, and the technician confirmed he got no spark when he checked it initially but said at that time his spark tester was faulty. I stated, "so you made a mistake," he said yes, but the customer service rep still made my father pay for the service. He stated the fuel was bad after he smelled it...the fuel in the same container was used by me on my father's second chainsaw, his Husqvarna the day he took it in and had no fuel issues. Especially since it was the expensive premixed fuel he had just purchased at another power tool store in Germantown. I told my father to go ahead and pay it, He said he won't go back there again on matter of principle. I bought 2 chainsaws and blower there, and other chains, seals and such. I will not go back either and believe they were dishonest and an older customer shouldn't be put through the drama. Interestingly right after my father bought his Husqvarna chainsaw the coil did go out, over year ago, he took it to Ness's where he bought it and they fixed it for free, and the coil was bad. I am not an advocate for Ness's near Germantown, but my father now is...they treat customers right at least. Boones states they have over 53 years' experience, I just wonder if that means those dealing with customers, none of them looked over 30, I could be wrong.

They stand behind what they sell. I wasn't happy with my equipment selection, was able to return…read moreit (after using it) and get a different model for only an additional delivery fee. Who else would do this. They now have a customer for life. Thank you very much, I am super pleased.

I purchased an Exmark mower from the Middletown, Ohio store. During hot weather it had a problem:…read morewhen the parking brake was set, the engine would shut off and would not restart until the mower cooled down. I returned it while it was still under warranty. I was told the problem was caused by spring tension and would correct itself over time. It did not. I can find no indication that this is a recognized characteristic of the mower, and the explanation makes even less sense now than it did then. Because the failure is temperature-related, it should not have been particularly difficult to investigate. A heat gun could have been used to selectively warm suspected electrical and safety-interlock components until the failure was reproduced, allowing the defective component or circuit to be isolated. I believe they were unable or unwilling to properly diagnose the mower and gave me an explanation simply to get me to accept it back without repairing it. Had they honestly told me they couldn't reproduce the problem, I could have continued pursuing it while the mower was still under warranty. When it became clear that their original explanation was incorrect, I returned. By then the warranty had expired, and they refused to repair it under warranty. That is unacceptable. A customer should not lose warranty coverage on a defect reported during the warranty period because the dealer failed to properly diagnose it. I strongly recommend dealing with a dealer that takes warranty complaints seriously and is candid when it cannot reproduce a problem. Corporate management should review how this was handled. I intend to file a formal complaint after giving the dealership an opportunity to respond.