Amazing experience!! Andrew is an amazing salesman, he really knows his job and loves to get to…read moreknow his people !! I wouldn't have wanted anyone else to help me and my s/o in this journey !!! Thank you Andrew !!!!

Visited to have some jewelry appraised and for some repair estimates. The staff seemed very…read moreknowledgeable and were very friendly/helpful.

We dropped my wife's rings of to get sized and one plated to Mach the other they had a great price…read moreand told us it would take three weeks and be ready on a Tuesday. That Tuesday came and my wife called about her rings and was told the jeweler was back up and the rings would be done that evening or the next morning. So she called back Wednesday at 12 to get an update and the jeweler had a rude comment saying that he can't work on the rings if he was always on the phone with her. So I then called them and there was zero communication when I got on the phone with them I just wanted a new eta because I understand getting backed up just wanted a new time line and I wanted to know what the progress of the rings were. I was given no answer except the rings will be done when they are done or I could get a refund. We had a photographer lined up for the weekend because we expected the rings to be done and we have now wasted three weeks and have to fine a new jeweler. I just didn't trust them with my wife's great grandmothers ring that is 103 years old if they couldn't tell me what had been done to the ring and were rude when we called the day after they said they were going to be finished on.

I took in a two wedding bands. One belonged to my grandmother (it is actually her ring and my…read moregrandfather's ring combined into one after his passing) and the other is my father's (their son.) I had a vision of how I wanted to combine the rings into one so that I could wear it. The kind people at Hayes listened to what I wanted, we talked it through, and they made it happen to perfection! I could not be happier with the piece of family history I can now proudly wear and bring a piece of my grandparents and parents love. Its like having them with me everywhere I go. The price was fair and the work was completed well before the requested time. Thank you all for making my heart smile!

In love with this place!! My boyfriend and I came to look at engagement rings and they were great…read more Chloe made the process so fun and less intimidating. They all have such warm personalities. We feel good spending money here and will definitely come back :)

Five stars are not enough for this great family and business. I've done business with them for over…read moretwo decades. Not only first class in presentation but helpful to share in their years of gaining knowledgeable. I buy all my jewelry from these folks for my wife of 44 years. I've traveled the world and bought jewelry in some amazing places but my serious stuff is right here. Why? Their quality is the best and I know I can completely trust them. They have great style too.

The two gentlemen who own the shop were super accommodating, and 100% honest about the worth of my…read moremother's jewelry,

Very nice gentleman helped me go through some random pieces of estate jewelry that I had no idea…read moreabout. He was very helpful and patient with me and looked at each piece carefully. They also have a beautiful selection of jewelry for sale!! Very reasonable prices too.

Extremely nice, very unique items and not the same stuff you see at other shops. Very friendly, I…read moregot a really nice hand made cross for a grandchild's room at a more than fair price.

What a fabulous little boutique nested in downtown Fairhope…read more The sale rack by the front door is too good to pass up. I recently bought an $88 dress marked down to only $10. That's enough to lure you in the door, and as soon as you walk in, you'll see the stunning jewelry. The clothing is beautiful and unique. They don't overstock, so every lady in town won't be wearing your favorite new outfit. The shoes won't disappoint either! Private Gallery has trendy and good quality clothing, shoes and jewelry for every event, business, casual or special occasion. The prices are very reasonable too, unless you get something off the sale rack, in which case, they're super inexpensive.

Super helpful friendly honest place to do business with. I have some old jewelry and she helped me…read moredetermine what was was valuable And what was not.

Walter was a Big Help I Bought a Chainsaw and had issues with it he put it up to the test himself…read moreto see if it was operator error and he saw for himself it was a Faulty item and made it right trustworthy man will do Business again Thank you ... Ask for Walter

Lots of things here. Lots of jewelry! In search of an elegant dinner, anniversary, or engagement…read morediamond ring? This is a great place to go. Nice people, helpful. Even when they're busy, just browse around, they'll get to you.

This gentleman resized my mother's ring same day in about an hour. I was perfection. You can't tell…read moreit was sized at all. He cleaned and polished it without being asked. It looked like new. We were very happy with the job. He was very kind and also very reasonable. Thank you so much, K Bozant

Always provides great service! super friendly and…read moreprofessional family owned business we will continue to use them in the future