They will sneaky charged you more without notify even made the deal of the monthly deal. Can't…read moretrust.

Ryan is an excellent agent and he has a wonderful staff. I highly recommend his State Farm office!read more

I have been a loyal customer of Rudy Ables State Farm agency for more than 20 years. I've been…read morecompletely satisfied with the level of service I receive and I'm particularly impressed with their staff member Beth. She consistently goes above and beyond. I am very happy working with her as she skillfully assists me with my complicated insurance needs.

I have had very little issue with insurance companies, mostly you can do everything with the 800…read morenumber, so I don't even know the point of having a local agent. I used this local, unfortunately. I had an accident and filed a claim using the 800 number they took care of everything in a timely fashion. State Farm dropped me after the accident, that sucks but I get it, the problem occurs when no one notifies you that you've been dropped. Even when you email your agent and ask point blank. I asked the secretary Cynthia Buck in an email if I had been dropped so my insurance wouldn't lapse as a result. In the same email chain she made up a story about an address change as the reason for the odd letter I received about my renters insurance. I only found out when the money was still in my account weeks later and then the letter from the DMV notifying my of a license suspension for not carrying insurance. It's a terribly unreliable firm, take you business to any other location. You will end up just talking to the 800 number anyways.

We have been with Ed for over 30 yrs both auto and house. He and his team have always been there…read morefor us and respond promptly. Extremely helpful right after Helene hit our area, actually spoke with him directly the morning after of the event, gave great guidance.

Jim was a pleasure to work with. I am saving so much money. Might buy a boat with these savings.read more

I have had a wonderful experience with Adrienne O'Brien! She has been very professional and…read moreinformative in directing me to the proper coverage on my home and auto! She has always been very friendly and positive in all my interactions with her! Call on Adrienne for all of your insurance needs and you will be very happy you did! From one happy customer, Patricia

Joan and her team at State Farm are the best! Tremendous customer service and always willing to go…read moreabove and beyond to address my insurance needs. Customer for life!

I have been a customer with State Farm for about 4 months. When I initially signed the policy in…read morethe office with Libby she was great. I get paid twice a month(10th & 25) so I have all my bills coming out of my large check on the 10th. Libby contacted me monthly and made sure everything was good and was always trying to offer other services. So on this month I was charged twice and the payment wasn't due until the next month. It auto drafted out of my account leaving a zero balance. Libby changed companies and is no longer there and I went it to see what the situation was. I dealt with Haven and she attempted to help and called her manager in and (manager)she was very nonchalant and unsympathetic. I don't know if it was above her skill-set to return my funds or she wasn't in my shoes and didn't really care. She began to tell me the last person this happened to(week prior) didn't get their money returned either. My reply was "I'm not that person and I'm a great paying customer." She asked Haven if I had signed the Auto draft document to cover the company's butt. It's evident they don't go to bat for their customers. I was told they would follow up with billing. As a result my bank account was empty from this happening. I had a dental appointment that morning(missed and incured $50 fee for no show), phone was cut off due to this($30 late fee) and my gym membership tried to auto draft($30). Every call I had to initiate because they didn't find it important. I received a call back this morning telling me they are not returning funds due to company policy. Being a former Combat Army Ranger Veteran I think I was done wrong and I'm not satisfied with the service. I hope this review helps someone. This experience may not be indicative to State Farm, May only be this local office. Let's see how quickly they respond to this review. They need Libby back cause customer service has left the building...

Chris is a great guy and very knowledgeable. Laura Marie is very personable with good product…read moreknowledge... the office is VERY responsive! They return calls and respond to emails - customer service like a business that cares about people and their relationships with them. All insurance is going up -no doubt about that! But Chris and Laura Marie will do what they can to help!

This office is fantastic ! They are so personal and know each client by name when you call. They…read morealways find the time to ask how life is and remember if you mention anything to them and always follow up. Today they even wished me a happy birthday . What other insurance company does that ?!! All around great customer service

Is amazing there nice and welcoming and understanding people who are kind and help you wellread more

fantastic customer service. Always available to answer a call and talk through options, and explain…read morequotes/coverages

Andrew was very friendly and understanding of my situation. He was able to get me exactly what I…read moreneeded!