Well, my first experience here was great, then I go to get a quote for a second vehicle, get all…read morethe way through the quote process, which had me at $225 for two different vehicles, one being financed and one paid off. Awesome, all right, this is with specifying VIN numbers so that I should have been matched up with the correct policies, then they realize they messed up and now I'm looking at $235 just for one vehicle, with a $230 down payment for my second policy. Never ever had a down payment for an insurance policy before, so thanks for the false hope I'm getting a decent rate even though you should have known what department to send me to. Just another way to gouge the working class. Thanks Geico, thanks "independent branch"

Amanda is the most patient, knowledgeable, engaging, and attentive agent I've encountered; she is…read moretruly a plus, as well as my reason to move forward and have her process my payment today.

Is amazing there nice and welcoming and understanding people who are kind and help you wellread more

fantastic customer service. Always available to answer a call and talk through options, and explain…read morequotes/coverages

I was in need of new car insurance. And I found Southern Insurance Group specifically Aaron who was…read moreamazing and actually saved me a ton of money. If you need insurance just call them up.

Excellent service! Justin was super knowledgeable and helped me a lot. Thank you guys!read more

Nathaniel has been the best help and is so friendly and knowledgeable in all things insurance. I…read morewould recommend him to everyone in need of any kind of insurance!

Joan and her team at State Farm are the best! Tremendous customer service and always willing to go…read moreabove and beyond to address my insurance needs. Customer for life!

I have been a customer with State Farm for about 4 months. When I initially signed the policy in…read morethe office with Libby she was great. I get paid twice a month(10th & 25) so I have all my bills coming out of my large check on the 10th. Libby contacted me monthly and made sure everything was good and was always trying to offer other services. So on this month I was charged twice and the payment wasn't due until the next month. It auto drafted out of my account leaving a zero balance. Libby changed companies and is no longer there and I went it to see what the situation was. I dealt with Haven and she attempted to help and called her manager in and (manager)she was very nonchalant and unsympathetic. I don't know if it was above her skill-set to return my funds or she wasn't in my shoes and didn't really care. She began to tell me the last person this happened to(week prior) didn't get their money returned either. My reply was "I'm not that person and I'm a great paying customer." She asked Haven if I had signed the Auto draft document to cover the company's butt. It's evident they don't go to bat for their customers. I was told they would follow up with billing. As a result my bank account was empty from this happening. I had a dental appointment that morning(missed and incured $50 fee for no show), phone was cut off due to this($30 late fee) and my gym membership tried to auto draft($30). Every call I had to initiate because they didn't find it important. I received a call back this morning telling me they are not returning funds due to company policy. Being a former Combat Army Ranger Veteran I think I was done wrong and I'm not satisfied with the service. I hope this review helps someone. This experience may not be indicative to State Farm, May only be this local office. Let's see how quickly they respond to this review. They need Libby back cause customer service has left the building...

**If I could give more than 5 starts, I would**…read more I couldn't be happier with the service I received from JB Watts. We just got relocated here to the Charlotte area, and we needed home and auto insurance. We used Peg Whalen as our agent and I would recommend her to anyone in the area. Anytime I had a question or a concern, Peg has been fast to respond and help in anyway possible. She is trustworthy, honest, helpful, reliable, and friendly.

Rosie Milam is the best! Kind! Intelligent and up to date with everything to do with auto…read moreinsurance. She's been my agent for years. Highly recommended

By far, the best and most helpful experience I have had. Michael was able to assist us with a claim…read morethat had been ongoing for quite some time. We got the results we desired and been requesting for months and months from others. We can't thank him enough!