I contacted Malham Family agency regarding both commercial (condo building) and personal insurance…read more Tim responded quickly with detailed recommendations, and he set a follow-up call. Unfortunately, Allstate doesn't provide condo association coverage, but he offered to refer me to another agent that can assist. I appreciate his professionalism.

The Malham Family Agency is not only a great insurance group looking to get their customers the…read morebest plans possible, but it also staffed with good people who have amazing values and treat you like family. You can't go wrong! They handle both our condo and car insurance plans in the Loop and they made sure they got us every discount possible and explained everything thoroughly. Can't say enough good things!!

Received my renewal package for homeowners insurance. Policy increase is too high. Called to…read morespeak with Christy, and while I was calling I received a text message saying they would call back. Two days later I called again because they did not return my call. Low and behold, I received another text message...still no call back. I called a third time and an agent (not Christy) answered and said I was just about to call you. I told her I needed to speak with Christy, to which she stated Cristy was working from home. I asked her to please have Christy contact me to discuss other insurance companies. Never heard from her! Called again a few days later only to be connected to the same agent I spoke to days before. After a lengthy conversation, I did receive a call from Scott. He stated he understood my frustration and need for other insurance options, and that he would be sure to provide some information. That was August 8th...still no options.

The Region Insurance Agency is AMAZING!! The service you will get from them is beyond compare. Not…read moreonly did they find me savings on my policies and those of family members, they have helped us get things straightened out with claims when the claim reps totally screwed up doing their job. I would recommend no one else to help you with your insurance needs!!

I've been paying my premiums for years. Tuesday I was hit at the intersection of 106th and Ave L. I…read morewas not at fault. Now it's going on three days without a rental car. I was told that there's nothing more State Farm can do for me. I was told to do there job for them. They told me to find another rental company. I thought that's the reason I pay my premiums for?? Guess not. What a surprise I do the work and the agent at State Farm gets paid.!

I have my cars, house, and life insurance with this office. I couldn't be happier with the agent…read moreand staff! They are so friendly and knowledgeable. Anytime I have ever needed their help or advice they really take their time and go the extra mile. When I had a claim, they made it so much less stressful. I highly recommend this office.

Doug Tagler is the worst! He could not be bothered to give me a call back regarding my dad's…read morepolicy. My dad had recently transitioned to long term nursing care and I asked for Doug to call me. Ive been in contact with State Farm off and on since August of last year, due to questions about my dad's policies and what to do. Doug did not call me back nor did he even ask about my father once, knowing the sad situation. My father was a loyal customer to Doug Tagler, paying in person for over four decades, along with his siblings and father, with multiple policies. Since I had to cancel policies on my father's behalf due to his situation, he was no longer of any value. Disgusting and disappointing, to say the least. I've lived in California now for over 25 years and never has our Farmer's insurance agent ever treated my family out here this way. Word of mouth is a powerful tool and I will never recommend State Farm to people I care about! Do better, Doug!

Doug Tagler and his team are the absolute best. You never have to wait long for his team to get…read moreback to you. They get the job done and done right. Don't hesitate to sign up with his group for all your insurance needs. GB

Cancelled my home insurance in Aug. 2022. Spoke with Mark that day. Never got my almost $500…read morerefund. Tried to communicate with him by phone many, many times over several months and he did not return my calls. Finally I went over his head to Bloomington headquarters. I would say stay away from this office. He likes to sell you policies and then doesn't follow through with the customer service.

I've jAvE been with MarK for several years now as the insurer on my business. When my son turned 16…read moreand became a licenses drriver, he helped us understand our options and get the best rate, like saving us over $100/month! That's when we switched out auto insurance to him too. He was able to save us on our home and camper insurance as well. He is also quick to respond and breaks things down so, us that aren't in the insurance industry, understand it better.

I use Jovan for all of my commercial and personal policies. Work comp, liability, home, auto…read more Competitive rates and he always answers the phone/replies to emails when I need something. Prompt and reliable always. I will be a lifelong customer.

Everytime I have had to do anything with my insurance Mark Moylans office has never failed me. I…read morehad a water pipe break and they made the claims process go as smoothly as possible. Anytime I have a issue or need it is handled right away.

Mark and his office are excellent insurance agency to deal with. Ive been a client now for about 8…read moreyears and have never had a bad interaction. Ive actually moved all my personal and business insurance to him now. Whether getting quotes or calling with policy questions I always have someone available anytime I have called and they are always personable and professional. At one point I had a major business claim and contacted Mark personally, even though it was handed off to corporate State Farm he stayed in contact with me (off normal hours) to make sure we were ok and getting the support we needed at that stressful time. Great Agent, GREAT guy to know when you have insurance needs!

If you are looking for a insurance agency look no further. Everyone in the office is amazing,…read morecaring, professional and friendly. The office is in a great location. We have been with Tim and State Farm for many years. Never have we regretted our decision to have our insurance needs met at this office.

Tim and the entire staff at State Farm are amazing to work with! My only regret is not moving our…read moreneeds to him sooner! We have all of our insurance through them and they are so efficient, offer great rates and are so kind. Truly an agent and agency who put the customer needs first! I highly recommend Tim Kacerovskis and his State Farm Agency!