Mr Sims and his staff got me through a severe illness and did an excellent job processing my…read moredisability claims and ensuring my mortgage was paid. There were days I couldn't even remember my own address and they were patient, kind, and accommodating. I've been with them since 2017 and they continue to make annual calls for review and ensure my coverage is sufficient. Highly recommend.

Since moving south 5 yrs ago , it's been tough to find good customer service and a business that…read moreappreciates customers . Rohammad and staff are great , and helpful with concerns of your coverage ! I highly recommend this location for your State Farm needs .

State Farm has been the insurance company of choice for my family for, literally, generations. I…read morehave been blessed in my life to have NOT needed them very ofte. When I have had to make a claim, they helped me through the process and stayed in close contact until everything was resolved. I have called the office on several occasions just with questions and have always been met with pleasant, helpful, courteous , knowledgeable, voices, be it Jim Donahue or one of the others on his staff. Even though I'm pretty sure I'll never switch companies because I trust these folks so much, I have checked rates of other companies. Several of them. And time and agin I've been told my coverages and rates cannot be beat. I am very happy with these folks!

I have to take the time to do this review as the superb service received on a consistent basis…read morespeaks for itself and needs to be mentioned. We have had State Farm on 31st Street in LaGrange Park (Auto/Home & now life insurance) with Jim & Janelle for a long time. Janelle is outstanding with her expert knowledge, understanding and calmness. She has put a wonderful team together. I have and will continue recommending them every chance I get. Much appreciated.

Honestly, this has been an AMAZING experience. I absolutely dislike talking to agents over the…read morephone. Latosha has changed my mind. She's VERY pleasant to talk to and I could connect with her relatable. She will follow up with you ensuring all the T's are crossed and I's are dotted. I purchased car and home insurance --I'm looking forward to purchasing life insurance as well. Keep up the GOOD WORK Latosha

Not only did they help me with getting a copy of my insurance but I dropped som money in there…read moreoffice and they returned it to me after al I had left l. Now that was unexpected and very nice of them thanks again... and good job Durman I mentioned you!!!

The Mark Niemiec State Farm Agency is amazing! Mark and his staff are very knowledgeable on auto…read moreinsurance, home insurance, life insurance, business insurance, and more! I highly recommend!

Mark and his team display professional knowledge of insurance products, but what sets them apart is…read moretheir Customer Service. From going out of their way to connect with insurance companies for you when a problem arises, to their extended office hours to them Thanking You for your business.

If you are looking for a insurance agency look no further. Everyone in the office is amazing,…read morecaring, professional and friendly. The office is in a great location. We have been with Tim and State Farm for many years. Never have we regretted our decision to have our insurance needs met at this office.

Tim and the entire staff at State Farm are amazing to work with! My only regret is not moving our…read moreneeds to him sooner! We have all of our insurance through them and they are so efficient, offer great rates and are so kind. Truly an agent and agency who put the customer needs first! I highly recommend Tim Kacerovskis and his State Farm Agency!

HUGE DISAPPOINTMENT IN CUSTOMER SERVICE FROM JEFF. After 25 years with State Farm ( from other…read moreAgents) I left because he could not find the time to pick up the phone to assure me that he would do everything he could to help out and give guidance with my extensive moving damage claim. After a devastating move that caused over $20K damage, not to mention items that were never returned, I would expect my State Farm agent, to assure me that he was "on it". I was happy to work with Lola, but wanted to know that Jeff would use his influence he gained from Norm Glass's status to help navigate my claim. After my initial denial, I called Jeff and "he was not in" and said he would call me back when he was able to gather the "timeline" and all information. 3.5 weeks later I never received a call. Not even a call to say, let me see what the problem is, let me look into this. NOTHING. This is not the service I expect from State Farm, nor is it the service I received from other State Farm agents in the past.

I have been working with Jeff Tucker and Margie Reyes since April of 2017. They have gone out of…read moretheir way to make sure my family and I have been taken care of, all the way from auto insurance, home insurance, to even life insurance. Jeff makes sure he isn't just an agent you call once in a while, but a friend you can trust and call anytime of the day, for any reason. Margie is always available for any questions we have had, and both don't just respond in a timely fashion, they respond immediately to any of our needs. I highly recommend both of them for any insurance needs. You will not just be satisfied, you will feel at ease knowing your are always covered. Thanks Jeff and Margie. Todd, Melissa, Lily, and a player to be named later! Hey

I recently had an emergency situation happened to me, where I had a water leak behind the wall of…read moremy bathroom in my house. I called Joyce, who is my insurance agent at pinnacle, at the office, and she called me on her cell phone while she was at a family outing. Within 30 minutes time, she had a clean number for me, a plumber, and a contractor to clean up any water damage. This is the way to go. So if you need insurance, call Joyce. She is fantastic!

I would very much recommend Pinnacle Insurance (Smith Insurance Agency) in Hobart, IN for any of…read moreyour insurance needs! The staff are very helpful, courteous, and they immediately give you their utmost attention as soon as you walk in the door! I've dealt with Joyce on several different occasions and she's the best :-)

Nicole helped us figure out our best options for insuring my wife and I for this coming year. She…read morestayed on the phone with us while we talked with a Marketplace representative, and answered all questions we had as well as advocated for us every step of the way. We felt like she was not only on our team the entire time, but she also was able to relate to our situation and make our decisions simple and straightforward. We would absolutely recommend her services if you and/or your loved ones are in need of guidance in the health insurance world, but are wary of going through the process alone!