We worked with JT (Jonathan Thrall) for a few months and ultimately decided to find another…read moretherapist at a different practice. JT is incredibly kind and well-intentioned, but the therapy felt one-dimensional. Sessions largely focused on validating feelings without providing structure, tools, challenge, or actionable guidance - all of which I repeatedly asked for. Given that this therapy was priced at the higher end of what we've seen, we expected a much deeper level of engagement and clinical depth. I consistently expressed that I did not feel understood, and that concern never felt meaningfully explored. The turning point came when JT continued asking the same questions and implied that I wasn't going deep enough. When I asked him to take a different approach and ask more thoughtful probing questions, he responded by asking me what I thought he should ask instead. That felt backwards. If he is the trained professional, I don't believe it should be my responsibility to determine how we get deeper in session. He also seemed dismissive of modalities like the Gottman Method and Nonviolent Communication, as well as the self-work I was doing independently. Despite repeatedly asking for homework or guidance between sessions, none was provided. We were looking for stronger direction and more skill-based, structured work, which is why we chose to move on. We're very happy with our new therapist, who also practices EFT but brings a broader, more versatile approach rather than relying on a singular method.

Ryan as a person is incredibly personable, caring, friendly, warm, understanding and truly…read moresupportive. As a therapist, he is all these qualities and more as he truly has a genuine connection, dedication and drive to support his clients in their healing journey. Whoever Ryan has as clients are truly lucky; between his knowledge base, experience and overall supportive presence, he is a therapist I highly highly recommend.

I would have loved to not leave a review because I understand therapy is unique and not every…read moretherapist is going to be the right fit. Unfortunately, I am leaving this review because of how Jason reacted to this not being the right fit. Firstly, Jason seemed completely disengaged throughout our sessions. It felt like he was just going through the motions, offering generic advice that could have been found in any self-help book. There was a distinct lack of personalization or effort to understand the unique dynamics of our relationship. However, things really went downhill after my partner and I brought our frustrations to Jason. He was unprofessional saying things like "I just want this to be done" and "take it or leave it" when we asked for a refund. He also led many emails saying "I know I said not to do this, but I'm going to anyway" and was overall more interested in defending himself than making sure we got the counseling we needed. Overall, our experience with Jason was a waste of time and money. He did not provide the guidance or expertise we expected from a professional couples therapist. Instead of helping us work through our issues, he added to our stress financially and personally. I would strongly advise anyone considering their services to look elsewhere for competent and compassionate couples therapy.

Hannah is absolutely wonderful! She really helped my boyfriend and I work through some really tough…read moreissues while being fair and compassionate to both of us. I really felt like she was able to support both of us and never sided with one of us. Will absolutely be recommending Hannah to anyone I know in need of relationship help

My experience with Keith has been one of care and kindness, while also being challenged about my…read morethoughts and beliefs on life and myself. He has helped me find purpose and meaning in my life beyond the darkness of my trauma. This man is a light. God bless you, Keith.

I have been seeing Keith off and on for 10+ years now…read more Whether for crisis or just a tune up Keith has a unique ability to help unpack, and evaluate from different perspectives but most importantly to focus my own view in a healthy and Godly way. Keith provides a safe space and will walk through "it" with me. There's not many people we trust with absolutely everything, Keith is one of those rare people for me. I trust Keith with myself, my Wife and my Son and we are all very grateful for him.

Jessica at thrive counseling is amazing! As are the rest of the staff :) I was a patient for 2…read moreyears and have since been able to use the skills I learned through their practice to help manage my life more appropriately.

Erin is a kind, compassionate, ethical, and passionate person who has created a practice that…read morereflects these values. Thrive Counseling is a wonderful resource to the community. Thank you for all you do!

I took a Power Struggle course from Dr Sheehan many years ago. There should be a required license…read moreto be a parent but since there isn't I feel this class would be the next best thing! Kudos to Dr Sheehan for coming up with this much needed class.

I saw Dr. Sheehan a couple of years ago (late 2015, early 2016), and signed up for approximately 12…read moreneurofeedback sessions. On the plus side, I was very impressed with Dr. Sheehan's involvement with current research and education on neurological effects in the brain. She really seems to know what she's talking about. On the other hand, I didn't particularly care for her bedside manner. I found her to be somewhat harsh and aggressive, which I found off-putting in a therapist. (As an example- at one point, in response to an anecdote I related to her from my childhood, she literally said, "Well, THAT was stupid". I still don't know whether or not that was an attempt to joke, but it seemed very judgmental as well as unnecessary- I can't change past behavior.) She also asked me to confirm that I was not suicidal, because she said that if I was, she would not treat me. I found that strange, as well. Also the fact that my name was never spelled properly on the receipts she gave me, although I provided her with the correction numerous times. it just added up to make me feel that I was not valued as a person and a patient. As far as the neurofeedback sessions went, I honestly don't know whether they did anything or not. They were quite expensive, however. But the biggest complaint I have is that the gentleman who applied the equipment was a minimum of 10 minutes late to all but two of the sessions. This was more frustrating because I was always early, resulting in me sitting around for at least 20 minutes before he even arrived to let me in the office. He was a very friendly person, but he had a lot going on in his life at the time and he also ended up having to reschedule several of our appointments. Again, I did not feel particularly valued, and because of that, I would not in good conscience recommend this office.

Deimys is hands down the best, most attentive and understanding physician I've had ever! This day…read moreit's hard to find a dr who truly cares about their patient to say the least. After being shuffled through a few different dr.'s, at my dr office; I was assigned to her and when told me she was leaving (like a lot of other drs had & never reached out to tell their patience) to start her own practice, I followed her not solely because of her work (which is phenomena) but also because of the trust I have in her with my healthcare/life. Thanks Deimys for all that you are! You're doing great work!!

Most incompetent group of morons in the psychiatry world. First I have to tell the doctor how to do…read moreher job, then she randomly quits and I don't even get a notification, just left to email her over and over and get no response. I hate this place, genuinely so incompetent I would not be surprised if people killed themselves while in their care

My husband and I have said about a hundred times finding this facility and working with Susan has…read morebeen the most transformative, positive thing we have ever done in our lives & in our marriage. Susan had a phenomenal ability to know when to dig, when to comfort. Sometimes we left feeling raw, it was often difficult, but ultimately completely transformative. In addition to in office support, she provided a ton of resources/books to help us outside of our time with her. We are only ceasing our time with Thrive due to a move. They are amazing.

"Thrive"? There is nothing thriving about these services here at all. If this allowed me to give…read morenegative stars, they would get negative 5 out of 5 stars. ABSOLUTE GARBAGE. Seeking council to better yourself is always great no matter the season in your life. If you are looking to stay stuck in a repetitive loop getting nowhere to sort through the trials and tribulations of your life, and if you are looking to waste your time and money, then look no further... Thrive Family Services is for you. If instead you are looking to better yourself, looking to grow and be a better version of yourself, looking for someone to help you find tools and ways to live your best life and be the best version of you, then I would highly recommend seeking council elsewhere. Here they just talk about feelings over and over and over... offering zero tools to help you get unstuck in current reality and patterns that are hindering the life your are living. "Hmmm, how did that make you feel?" Over and over and over and over... and over and over. There are so many better councilors out there that are far more able and gifted to help you succeed. Skip these individuals.

Profoundly bad experience compounded by icy cold response from management. I would strongly warn…read moreanyone against seeking care here. I worked with Karthik Reddy (Tiki), and Eve Langston and would not place myself in their care ever again. Midway through the infusion, a roof generator or HVAC unit kicked on and the resulting synesthesia was terrifying. When I attempted to use the call button, no one responded. This provoked a deep panic and sense of emergency and I had to begin asserting control and danger assessment and problem-solving thinking during the peak of the infusion. As I was clamping down the brakes on my trip, my mind was like: "Aliens? Apocalypse? Rapture? Terrorists? Guns? KUNG FU? Is the danger in the building? What will the world be like out there once I figure my way out of this chair?" "How do i get this IV out of my arm and tied off so I can roam through the post-apocalyptic landscape with my IV stand as my game-starter improvised weapon?" In this state of fear, when I attempted to again push the button, I knocked it out of its harness on the side table and had to sit up and grope for it on the ground. After I reasoned out that continuing use of the call button wouldn't help, I began vocalizing loudly that I needed someone. The nurse (not the Doc) came in, he did not perceive my distress. He took the call button out of my hand and told me the call system had to be restarted due to a problem (lied to me). He left the room. I continued to press the call button and asked for the doctor who wasn't available for some time. When Tiki did arrive, he was able to see that I was in distress and unable to cogently explain my state. He left me to attend to another patient for a long time. When Tiki came back, he thought that the effects of the ketamine had scared me, but I explained that the roof generator and the lack of call button response is what caused the problem. He explained that the call system wasn't malfunctioning as the assistant had indicated, but that he'd forgotten to wear his pager, and I got out of there asap. When I contacted Vitalitas' management team to ask for accountability and to make the financial situation right this was their response: "I am sorry that you had a difficult infusion in May. Unfortunately, we do not have control over what happens in the building outside of our office regarding noise or HVAC turning on and off. I reviewed the day with the staff in Westminster and and no one heard the loud noise that you described. During a ketamine infusion, sometimes things can be very distorted to patients. I am not saying you did not experience a loud noise, but perhaps it is not something that would have bothered you if you were not getting a ketamine infusion. We are not able to refund your money or offer any discounts going forward. We are happy to continue treating you if you would like, but we understand, given the circumstances is you would prefer to try a different clinic." Didn't even acknowledge their team's failure to respond to the call button. Gross. Totally gross.

I absolutely love this team and the service they provide. I fully encourage anyone thinking about…read moreKetamine speak with the team at Vitalitas as they are one of the longer providers in the field and know their stuff