Dr. Fadi Eliya is the best Dr. I have ever been to. I have been to some real quacks that seem to…read morehave no interest in helping you; wait in the waiting room for over an hour, then another hour or more in the patient room. I have never encountered such a compassionate, understanding, and patient, kind and respectful Dr. than Dr. Eliya. He is so cool! He has Excellent bedside manner. We go to the Livonia location. If you're need a Urologist, you should go see him. I guarantee you won't look any further!!

Been seeing dr.schock for 7 or 8 years. He has been a wonderful urologist who has always been…read moreprofessional with me. He let's you know all your options and let's you know what he thinks is best for you. He makes sure you understand what is going on. I highly recommend him. He is down to earth and dare I say "cool"

Dr. Bride is one of the best doctors I've ever had the pleasure of meeting. Whenever I see her for…read morean appointment she calms me down, explains everything to me and is never in a hurry. She asks me questions about my family and me and is genuinely interested. I only wish my other doctors were more like her.

I submitted a claim back in January and called four times to check on the status, as I continued to…read morereceive invoices and calls regarding the balance. It wasn't until I received a final notice threatening collections -- which I had been promised would not happen -- that I was finally connected with Jennifer. She was thorough, attentive, and genuinely took the time to research and work through the issue. Unfortunately, her supervisors determined that because I was briefly in a room with a doctor -- whose only communication was informing me that my surgery was successful -- I was responsible for the payment. This is despite the fact that I had already received confirmation from this office and your third-party provider that the matter was resolved. I find this decision deeply frustrating and feel it reflects a practice designed to collect additional fees by scheduling follow-up appointments just outside the complimentary follow-up window. Dr. Eliya and Jennifer were both excellent, and I truly appreciate their professionalism. However, I am very disappointed with the overall experience and the way this billing matter was handled.

Always have to wait too long. Disrespectful of my time. I had a 9am appointment. I thought booking…read moreit early would help not having to wait an hour. I was wrong. This time it was over 2 hours. I won't be back .

I find Dr. Hoff to be very attentive while listening to my concerns. He is also cordial and easy to…read morecommunicate with. I would recommend him without reservation.

Outstanding physician. Kind, caring, listens well and explains things well. He is very thorough…read more Sometimes there is a bit of a wait but also has nice staff and office.

Dr Spencer is very thorough, meticulous and compassionate. He is quick in his response to pages…read more Works very hard and very diligently. He has all your information handy when he walks into your room. There is often a little wait for him but one should be prepared for it.

My dad has been coming to this practice for eons, so when I started having problems it was natural…read morefor me to see one of the physician there. He's been with them for so long I assumed the care and administrative support was good enough to warrant them being repeat customers. Lord how I was wrong. i presented in early january for issues. i was scheduled for an ultrasound at the end of January. on the 28th i had my ultrasound, on the first of February I presented to the ER with horrible kidney stones. At my follow up for the ultrasound, I was then scheduled for surgery on the 3rd of MARCH. Btw, he had no idea I was in the ER, that I had had a CT or that I had an infection. I had to provide the CT report, even though I had reached out to the staff prior to let them know I had been in the ER. I live through February, uncomfortably, and finally I have surgery March 3rd. I thought I was having stones removed but actually he just broken them up and left them for me to pass, with stints bilaterally. The pain, discomfort and pressure was so much. I ran out of pain meds and called on the 8th for more and never heard back. On the 9th i ended up with a blockage and went to the ER where I was admitted. on the 10th (a Sunday) i have essentially emergency surgery to remove the blockage. Another stint. Upon discharge I am told to follow up IN OFFICE, in a week. So I call. They refused me an appointment. Saying I can't be seen until the doctor reviews my discharge and op report. Ok...that's weird. REFUSE TO SCHEDULE ME FOR A POST OP APPOINTMENT. I called everyday and still, upon writing this on 3/21, still have not been allowed to have an appointment to see my doctor. Finally on the 13...10 days post first surgery, 4 days after being discharged my doctor finally calls me and guess what...he had no idea i was even in the hospital. But his group, colleagues and hospital all were consistent and your telling me you didn't know...and the staff has been telling me your waiting on the report. First instance of lying and gaslighting. I inform him i want to speak to the practice manager and she calls me on the 26th. She assures me she's going to look into things and investigate and call me back...nothing! Still nothing today, on 3/21 Doctor calls me Wednesday 3/18 because I'm so mad and this is a compromise for the post hospital (that he had no idea about) visit. Tells me I need a THIRD surgery to do EXACTLY what he was supposed to do the first time...and that he has spoken to the schedule and she knows about me and will be contacting me To get me on the schedule ASAP. Friday the 20th, after calling the office Thursday twice and Friday twice...ok, more than twice... I'm in pain and am done with process, so sue me...I had to message my doctor on fucking Facebook...to get a response from them. He called me back...at 8pm on a Friday, so kudos for that...but let's me so for real how horrific that is I still don't have a surgical date...maybe next week...we'll see. Don't come here, find yourself a small practice where they actually care about you. Where your not another cog in their medicine wheel. As soon as I get this stint out I'll be changing urologists. 0/10

I've been here twice and both times I spent over an hour sitting and waiting for the doctor. Both…read moretimes I arrived on time for my appointment. I have better things to do with my time than wait at a Dr office since they can't schedule appointments appropriately. It's not even noon yet and they are more than an hour behind, my appt was for 10:30am.

Dr.Bazzi and his staff are great. I have been a patient of his for 2 years or so. Great bed side…read moremanner and he really is concerned about my health.

Well I'm back again for my regular checkups and again they can't keep to their scheduled times…read more I've been waiting an hour and still not in the examination room. I'm in jeopardy of missing another scheduled appointment because of their tardiness.