The staff at Wm. J. Rockefeller Funeral Home provide services unparalleled to any other I have…read moreattended. Every staff member was attentive and compassionate. The service they held for my dear friend was customized down to the last detail to provide a beautiful tribute. Thank you to Mike, Marshall, Ashley, Wayne, and Lou for all you do for people at their hardest times.

Professional, reasonably priced, accommodating…read more My past experience with funeral homes was that I was being taken advantage of. Here, I felt like I was being taken care of. Mike, the owner, is personable and understanding. Highly recommended.

I have used the services of Simple Choices twice now over the last 7 years. Each time, Roy and his…read morestaff have been professional and compassionate. I felt at ease from first contact that my loved one (and I !) would be treated with care and respect. I appreciated the prompt response from the moment I reached out. Without hesitation, I would recommend Simple Choices for end of life arrangements.

I'm a year late writing this review, but it was recently the first anniversary of the death in our…read morefamily and it reminded me that we intended to share our glowing review of Simple Choices but didn't get to it in the months immediately after. At the time, I called around to at least 4-6 different places in the Albany area to understand the cremation options available, at a very stressful time obviously. Roy was BY FAR the most compassionate, patient, responsive, and clear about what to expect. Seriously, you just don't want to deal with the impersonal or callous attitudes that came across in my first phone call with some of the other places that offer cremation services. There wasn't even the smallest hint of anything other than the ideal level of genuine helpfulness from Roy. On top of that the prices were extremely fair, and the environment and decor in the Simple Choices funeral home is very comforting. Looking back, it also feels good to have supported a business & team that is committed to doing the right thing for people at their worst times. They live out ALL the values stated on their website. Oh, and I should also mention just in case anyone's looking for this detail in a review - our family isn't Christian, and Roy was nothing but pure kindness and understanding on adjusting the decor in the funeral home for our small family viewing. Roy & team, from the bottom of our hearts, thank you so much for your excellence at serving us at such a difficult time. If we could leave you a 6 star review we would!

We recently had them handle our Mom's wake and funeral. They guided us through the process and…read morewere very supportive and respectful. We have a family member who needs wheelchair access, which their building is perfect for. From the moment he arrived in the parking lot, they made sure he was able to participate and went out of their way to make sure he was included and comfortable, without any prompting from the family. The entire process was easy and will be a perfect memory for all of us.

Parker Brothers is the best! Under the circumstances, they went out of their way to accommodate…read moreeverything needed for my mom's services, and I am so grateful for their support. Vince and the other staff were so kind, caring, and always receptive to our requests. Their compassion and professionalism made a very difficult time a little easier for our family, and we are truly thankful for everything they did. They treated us with dignity and grace from beginning to end, and we will never forget the comfort they provided during such a painful moment in our lives.

I honestly cannot say enough positive about Newcomer in Latham (Watervliet), particularly…read moreJacquelynn and Nick. They handled every detail of my beloved grandmother's services with the utmost respect and professionalism and, perhaps even more important, showed sincere caring and sympathy for our grieving family. I don't hesitate to recommend them highly. Prices are fair, service is impeccable and these are truly people who excel at their profession and are good at heart besides. Jacquelynn's superb attention to every detail and careful guidance and accommodation made this heartbreaking time easier for our family to bear and for that, we are forever grateful.

This Funeral is the worst , if not the worst funeral home to ever exist…read more Their communication sucks a lot. They don't bother to reply to questions or inquiries. They took an Obituary down since November supposedly it is being re-Written and here we are , almost 3 weeks, and the my mother's Obituary page is still not found on their site. Sickening and people should look elsewhere for their families eternal place and service. This funeral home sucks big times.

Excellent, compassionate service. They were just the right…read moreamount of business and sympathy.

Attended a wake. Very nice facility with options for people to gather. There was a kitchen with…read morefood which was nice and eliminates the need to have a post service gathering.

I don't have much to say other than Kathleen and her team deserve more than a 5 star review. I…read morecannot tell you how comfortable they made us feel in a most uncomfortable time. Everything from the first phone call through the end of the process way done so professionally and with a lot of caring. Thank you you and your team.

Our family cannot praise Michael and Eric enough in how they handled my husband's funeral. They are…read moreextremely professional, empathetic and helpful. If anyone is ever in need for their service we highly recommend them. Thank you both.

Eric was great with handling everything before, during, and after. Everything was honest and…read moreupfront, nothing hidden or unexpected. Went above and beyond to help my mother with various things after my dad's services and burial.

Steven Myers was very helpful and did a professional job with our mother's funeral. I can strongly…read morerecommend his services.