This Funeral is the worst , if not the worst funeral home to ever exist…read more Their communication sucks a lot. They don't bother to reply to questions or inquiries. They took an Obituary down since November supposedly it is being re-Written and here we are , almost 3 weeks, and the my mother's Obituary page is still not found on their site. Sickening and people should look elsewhere for their families eternal place and service. This funeral home sucks big times.

Excellent, compassionate service. They were just the right…read moreamount of business and sympathy.

Our family cannot praise Michael and Eric enough in how they handled my husband's funeral. They are…read moreextremely professional, empathetic and helpful. If anyone is ever in need for their service we highly recommend them. Thank you both.

Eric was great with handling everything before, during, and after. Everything was honest and…read moreupfront, nothing hidden or unexpected. Went above and beyond to help my mother with various things after my dad's services and burial.

We had a celebration of life for my father and mother at Konciek Collett funeral home. The care…read moreand compassion Jeffery and Daniel Collett took in caring for my family was beyond any expectation we had. They focused on every detail, from the video presentation, to prayer cards, to placement of flowers. Every detail was well thought out and gave us such peace. I highly recommend Jeffery and Daniel in your time of need.

When my Mother passed recently we found out she had a trust set up for her funeral, it turned into…read morea nightmare, until Jeff Collette. This was the hardest day in my life and I truly feel God put Jeff into my path. He was wonderful from start to finish. He made everything so much easier and we knew Mom would be taken care of. I truly can not thank that man enough. God bless you Jeff, this is why small business is so important, I don't think a large place would have done everything they did. My family and myself will always be thankful. Sincerely, Kellie Nardin

The staff at Wm. J. Rockefeller Funeral Home provide services unparalleled to any other I have…read moreattended. Every staff member was attentive and compassionate. The service they held for my dear friend was customized down to the last detail to provide a beautiful tribute. Thank you to Mike, Marshall, Ashley, Wayne, and Lou for all you do for people at their hardest times.

Professional, reasonably priced, accommodating…read more My past experience with funeral homes was that I was being taken advantage of. Here, I felt like I was being taken care of. Mike, the owner, is personable and understanding. Highly recommended.

During one of the most difficult times of our lives, John Cannon gently led our family in the…read morehorrible journey of bringing our oldest son back from Westchester Hospital and allowed us to respectfully honor Nicholas after his passing. Words are not enough to thank Cannon Funeral Home. John and Glenn, God bless you both. Jim and Debbie O"Connor

Cannon funeral homes professionally helped me through the worst time of my life…read more They were considerate, professional, and never pushy about the logistical details and requirements of the service. They worked with our family to ensure that my wife was honored and that her service, along with most of the logistical stuff you would not want to spend your time doing, were handled. During the planning, they explained our options, politely explained deadlines for certain items and requirements, and was considerate of our time and spontaneous requests. Some of the things that were done included assisting us with the writing of her obituary, adding details to their web site, creating a central site which served as a place to offer tribute, condolences, view slide shows, and obtain relevant logistical details like locations and times of the services. All things we were able to leave to the site and not be overly concerned with during the process. The service was well planned, the preparations down to every detail and specification were undertaken with the utmost care, and even when we asked to have a stop added to the procession, for her, they did so without complaint. It is my sincere hope that you rarely need this review and even more rarely that you would need Cannon's services, but when you are in need, I recommend them.

We recently had them handle our Mom's wake and funeral. They guided us through the process and…read morewere very supportive and respectful. We have a family member who needs wheelchair access, which their building is perfect for. From the moment he arrived in the parking lot, they made sure he was able to participate and went out of their way to make sure he was included and comfortable, without any prompting from the family. The entire process was easy and will be a perfect memory for all of us.

Parker Brothers is the best! Under the circumstances, they went out of their way to accommodate…read moreeverything needed for my mom's services, and I am so grateful for their support. Vince and the other staff were so kind, caring, and always receptive to our requests. Their compassion and professionalism made a very difficult time a little easier for our family, and we are truly thankful for everything they did. They treated us with dignity and grace from beginning to end, and we will never forget the comfort they provided during such a painful moment in our lives.

We don't live in Troy. We don't live anywhere near Troy. However, my husband's family used to…read morelive in this area about 50 years ago. We recently had a relative pass away who was going to be buried near Troy in the family plot. When we pulled out our records, we noticed his family used Riverview 20 years ago when his grandmother needed their services. So, we called them to use their services again. In full honesty, we had no idea what to expect. We knew nothing about them except they were in the area we needed. When we needed their services, we called them up first to figure out the next steps that involved transport and the general services involved with burying a person. We were a bit nervous because we had no family left in the area (well, above ground) and did not know who we needed to contact about the plot, religious services, flowers, and all the rest. Riverview was a life saver. They handled everything. And when I say everything, I mean everything. They handled the pickup, plane transportation, cemetery, obituaries, flowers, priest coordination, service, and everything else I'm missing. They were kind, professional, organized, and completely on the ball. Absolutely everything worked perfectly and exactly as it was expected. I also found the cost of the services to be very reasonable. If you have little experience, funerals are not cheap... if it is your first experience, you will have sticker shock... and after the sticker shock, you are often a bit stunned by the cost. Riverview was not cheap, but everything 'all in' costs roughly the exact same amount of money it cost to bury my own grandparents about 10 years ago. So, with that amount in mind (granted, I know its a different area of the country, but I assume many of these things are fixed costs), I was fine with the cost of their services. I will probably never need their services again because this was the last relative to set up permanent residence in that area. However, if I do ever need to use a funeral home in the Albany/Troy area again, I'd call them in a heartbeat.

I know it's morbid and/or slightly strange to review a funeral home on Yelp - where we strive to…read morereview community-building events - but I had to share my recent experience with Riverview Funeral Home and its staff. After a long illness, my grandmother passed and my family and I looked all over the Capital Region for a funeral home that could honor the woman my grandmother was in life. Riverview Funeral Home went above and beyond. The service was beautiful, the grounds were well-kept, and the entire staff made the entire process better than I could have expected. A big thank you to everyone that helped remember my grandmother and what an effect she had on all those she touched.

I have used the services of Simple Choices twice now over the last 7 years. Each time, Roy and his…read morestaff have been professional and compassionate. I felt at ease from first contact that my loved one (and I !) would be treated with care and respect. I appreciated the prompt response from the moment I reached out. Without hesitation, I would recommend Simple Choices for end of life arrangements.

I'm a year late writing this review, but it was recently the first anniversary of the death in our…read morefamily and it reminded me that we intended to share our glowing review of Simple Choices but didn't get to it in the months immediately after. At the time, I called around to at least 4-6 different places in the Albany area to understand the cremation options available, at a very stressful time obviously. Roy was BY FAR the most compassionate, patient, responsive, and clear about what to expect. Seriously, you just don't want to deal with the impersonal or callous attitudes that came across in my first phone call with some of the other places that offer cremation services. There wasn't even the smallest hint of anything other than the ideal level of genuine helpfulness from Roy. On top of that the prices were extremely fair, and the environment and decor in the Simple Choices funeral home is very comforting. Looking back, it also feels good to have supported a business & team that is committed to doing the right thing for people at their worst times. They live out ALL the values stated on their website. Oh, and I should also mention just in case anyone's looking for this detail in a review - our family isn't Christian, and Roy was nothing but pure kindness and understanding on adjusting the decor in the funeral home for our small family viewing. Roy & team, from the bottom of our hearts, thank you so much for your excellence at serving us at such a difficult time. If we could leave you a 6 star review we would!