I have never had a bad experience here. This time I asked for a specific design and it was executed…read moreperfectly. I got a mani/pedi and it was exactly what I wanted.

I lost 4 nails on my left hand only a couple days after I got them done. They fixed them for free…read morewhich was nice but then only 2 days later I lost one on the same hand they fixed. Lost 2 on my right hand also a couple days after i got them done. I'm really upset since I paid a lot for them. I don't want to go back because I'm not the type of person to try to get free stuff so I'm going to get them done somewhere else from now on.

Daijah is personable, patient, & so talented! She goes above & beyond to make sure you're…read morecomfortable and she's very efficient. I'm so grateful to have found someone that offers such a wide variety of services, so far I've only had gel polish but I'm hoping to get nail art in the future!

From the owner: Seasoned nail tech that specializes in acrylics and designs of your choice.. read more

When I got there the ladies were very fast and did my nails well. I recommend this place !!! The…read moreplace was a bit sketchy looking but when I got in it was amazing I love my manicure so much if you are looking for a cheap good clean place to go to GO to Best Nails!!!

This was my 4th visit. The first time, I got regular polish which chipped within 24 hrs. The…read moresecond appt, I was charged for a pedicure that I didn't get (just got my toes polished) and a gel manicure that didn't cure properly. When I returned a 3rd time (only because my mom has her nails done here) it was a bit of an issue that I wanted the gel polish soaked off so my nails wouldn't get damaged by the grinder. But a young woman did them without issue and I left pleased. I went today, my mom had made an appt with the owner for me. I just wanted my gel polish soaked off and a manicure with new gel polish. I was told that it was a problem for them, that they had to use a grinder, that maybe I should find a new place to do it and on and on it went. So much so that I told the man (the owner Lily had delegated the task to him even though my appt was with her) that I didn't have any complaints and just wanted a new color yet he FOLLOWED ME to continue to tell me why it was a problem that I sit in a chair to let the polish soak off. I finally told him I wasn't stupid, that I understand the gel process, and that I had issues when I walked in but that he had now created issues. He said maybe I should find "an American salon" who didn't mind taking their time. I asked again that they just get the color off so I could leave. They left me with acetone wrapped fingernails for AN HOUR. You know what burns after being on your skin that long? Yep, acetone. The owner finally called me over to get the polish off and I think she realized how terrible the entire experience was because she said nothing and didn't charge me. Even my mom, who's gone there for years, said she will never go back after I told her what happened. No one should be treated like I was. Another patron even said as much after witnessing the ordeal.

Called to schedule an appointment for my daughter who is at Ball State. A couple days before the…read moreappointment, the stylist sent a text asking to move the appointment up in time- this was fine. I was driving 2 hrs from the other side of the state to take her since she doesn't have a car on campus and could accommodate that request. Then the day of, I'm about an hour out of Muncie and the stylist texts asking to change the appointment to a different day because her other job needed her to come in early. When my daughter tells her that this the only day she has available because she doesn't have a ride other than me and I was driving 2 hrs to get there, she said she can't do it and no other stylist was available. So disappointing and not a good look for this business. We scheduled a week in advance and were willing to accommodate the request to move the time up. This appointment that was set should have been honored before a second job.

Highly recommend the nail services offered. The technician is patient and very detailed. Best…read morepedicure I've ever had!

I have been coming to this Nail Salon since it opened, and never had one problem ! i love all the…read morenail techs and Susan and Tyson make a comfortable and inviting Salon to visit. Thank you for all your great care!!!

First time here got a pedicure and my feet looks horrible. I still have nail polish around the…read moreedges of my toes

I am a very indecisive person when it comes to my nails but Lena was so patient and sweet with me…read more Service was great! The girl at the front desk is nice as well! The overall vibe of the place was nice. I will say it is a little pricey now a days but i'm a broke college student so take that as you will. This set cost about $80

It took an hour to simply remove my nails. I was passed between multiple workers who passed by…read morequickly and didn't even sit down just to messily remove my nails.

We had my bachelorette party here today and it was the best day ever. Facials, massages, hair…read morestylings, manicures, and pedicures all in one place. They were also so kind to let us set up a nacho bar and put a few decor up. I really enjoyed celebrating here and hope more people decide to hop on that wagon! This is the place to do it at, if you want to feel pampered before your big day! Pic is of my nails which are identical to my inspo pic. Thanks again for letting us set up here!!

Chloe did my brows today and she was amazing. Very attentive and sweet and truly listened and…read moreviewed pics of what I wanted to deliver. I booked with her again for hair and brows before my wedding. She's young but very talented and learned!!! And this whole place was so busy - clearly everyone has a client/stylist relationship here. It was my first time and it was great.

Very nice and Clean! definitely recommend going! a little pricey but not too pricey. My nails were…read moredone in about 40 mins. I got a full set as well!

I repeatedly asked for no arms on the ghost and no flowers and this is the crap work I gotread more

Within 24 hours of getting a pedicure my toe was red, draining around my nail, and infected. They…read moredo not sterilize their tools, they just go from person to person with them.

I had really great nail tech and that is the only reason this isn't one star. The got dip nails…read moredone which I have been doing for over a year and had to go to a different salon than my normal one. My nails crumbled and the polish peeled and it was just awful. Not worth the money and the location was honestly not the cleanest and was really cluttered.

Stylist accused me of having head lice. Stylist saw ONE bug and wasn't sure what it was. I…read moreexplained that I live in the country, was in my barn and am a veterinarian so I work with animals (think fleas). She finished coloring my hair, saw nothing else but said she could not dry it or style it. She only took $10 off and I had to leave with soaking wet hair. I went to my health care provider and a nurse checked my head for live. NOTHING! No live, no nits, no eggs. She laughed and said I did not have lice and that the stylist did not know what she was looking at. If a stylist can't tell the difference between lice, fleas, or bugs, she probably doesn't know her stuff.

I called when salon opened and a woman said she didn't have the "girls" appointment book and…read moresomeone would call me to make an appointment. 2 days later and nobody has called me back. Bad first impression. All I wanted was a color and cut. I guess they don't need the business.