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    John M. Pino, OD,PhD

    5.0 (1 review)
    Closed 8:00 am - 5:00 pm

    Services - John M. Pino, OD,PhD

    Eye exams

    Eye testing and diagnosis

    Retinal imaging

    John M. Pino, OD,PhD Photos

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    10 years ago

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    People searched for Optometrists 109 times last month within 15 miles of this business.

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    Optometric Physicians of Middle Tennessee

    Optometric Physicians of Middle Tennessee

    2.0(5 reviews)
    2.4 mi
    $$

    Great! Now on May 6th 2024 we received a letter from OPMT letting us know that 24, 996 peoples…read morepersonal and medical information has been taken, by cyber criminals, seems opmt did not have the security in place to protect our privacy. It reads to keep an eye on our banking, credit report. Really? ever going to this place was such a huge mistake! Beware folks! Our information was stolen in March and we get notified today.

    Positives: - Clean facility, very thorough exam, friendly…read morestaff, lenses ordered are very good. Negatives: - None of the staff introduced themselves except the doctor. Not very professional. Had to ask each one's name to know who I was dealing with. - Ordered 2 pair of lenses and was told they would be in in 7-10 days. Received text and email they were in. Drove in to pick them up and told only one pair was in. Very weak apology blaming it on the automated system that sends out notice for each item. - After four weeks second pair finally came in. Had to be sent to another lab due to a "quality control" issue. - When I asked for some sort of compensation for the inconvenience of waiting so long and making an extra trip in, the answer was, sorry, can't do that. I spent over $600 for two pair of lenses only, mounted in my old frames. I feel they were over priced. I believe when customer service falls short the customer should be compensated in some manner. I will not be returning to OPMT (Optometric Physicians of Middle Tennessee) Lebanon, TN branch.

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    Optometric Physicians of Middle Tennessee
    Optometric Physicians of Middle Tennessee
    Optometric Physicians of Middle Tennessee

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    John M. Pino, OD,PhD - optometrists - Updated June 2026

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