They were very helpful. There are a step or two above your normal vision care business.read more

Being a VA patient getting an appointment is hard and getting one at the other location in…read moreMurfreesboro is even harder.

This place is off the beaten path ,so you don't even know it's back there, but it's the cutest…read morefriendliest location for eye care! The staff is fun, upbeat, they have really good music playing, the front desk girls are very welcoming and friendly! And the Drs are amazing! They are very thorough in their attention to your eyes! Their glasses selection is quite large,Come "see" for yourself!

I'm a long time customer of Dr. John. In fact, when I was younger, his Dad fitted me with my first…read morepair of contacts. I lived away from Lebanon for many years, but when I moved back, it was a natural for me to start seeing a Gallaher. Always professional, listens to my concerns and provides overall good care. His staff is pleasant, professional and will go out of their way to help.

Ed and all the staff here were very caring and helpful! I would highly recommend them for all your…read moreeye care needs.

Process was quick and easy. Associates were polite, and knowledgeable, making the process very…read moresmooth. Great pricing, especially with insurance. Dr. Phan was great to work with, and had enough attention to detail to notice an error in my prescription from a year ago. Would strongly recommend using this location and will be returning in the future.

Dr Scoggins and his staff are ALWAYS courteous, and provide excellent care for my family and I! Dr…read moreScoggins is attentive to what may be going on with my eyes, answers any questions I have, and ensures my vision is as close to, if not perfect with the help of corrective lenses before I leave. I highly recommend Mt Juliet Eye Clinic!

Today myself and two children were seen here. Not only was the receptionist super helpful but the…read moredr was even better. So kind and attentive. We have found our new eye family eye doctor!

Great! Now on May 6th 2024 we received a letter from OPMT letting us know that 24, 996 peoples…read morepersonal and medical information has been taken, by cyber criminals, seems opmt did not have the security in place to protect our privacy. It reads to keep an eye on our banking, credit report. Really? ever going to this place was such a huge mistake! Beware folks! Our information was stolen in March and we get notified today.

Positives: - Clean facility, very thorough exam, friendly…read morestaff, lenses ordered are very good. Negatives: - None of the staff introduced themselves except the doctor. Not very professional. Had to ask each one's name to know who I was dealing with. - Ordered 2 pair of lenses and was told they would be in in 7-10 days. Received text and email they were in. Drove in to pick them up and told only one pair was in. Very weak apology blaming it on the automated system that sends out notice for each item. - After four weeks second pair finally came in. Had to be sent to another lab due to a "quality control" issue. - When I asked for some sort of compensation for the inconvenience of waiting so long and making an extra trip in, the answer was, sorry, can't do that. I spent over $600 for two pair of lenses only, mounted in my old frames. I feel they were over priced. I believe when customer service falls short the customer should be compensated in some manner. I will not be returning to OPMT (Optometric Physicians of Middle Tennessee) Lebanon, TN branch.

I have always had great service here. Dr. Smyth is kind, bubbly, and knowledgeable. She does not…read morerush you and always lets me get any concerns I may have out. The front desk women are also very kind. When I order contacts it's always a very smooth process and they come to my house very quickly after I order them. They are a great eye doctor. I would definitely recommend them if you're needing a new place.

Quality of LENS! They messed up my multifocals twice. And my husbands multifocals were made into…read moretwo separate glasses! They got them wrong about 4 times! Frames were great but lenses sucked! Never going back there EVER!

I brought my daughter here to get her eyes checked after moving to the Mount Juliet area. The…read moreoffice is conveniently located and has good options for eye glasses and appointment times. The machines they are using are good and she got a good quality of care from her doctor. The staff helped her with picking out a pair of glasses she really liked and helped with our insurance to understand what was covered. They also offered an insurance for the glasses since they saw how rough she was with her last pair. We've since been back for an adjustment on the frames and they were very helpful. I will come back here when it's time for my eyes to be checked.

Dr Pete was wonderful with my 11yo son. He made us feel at ease and (unlike other doctors) not…read morerushed. He took his time explaining everything to me and my son in terms that both could understand. The eye exam was thorough with a solid recommendation at the end for today and what to expect in the future. I am glad that we switched eye doctors for our family.

I bought some frameless glasses. They were great until I scratched them up. I remembered that I had…read moreseen a scratch warranty in the paperwork. Nicole ordered my replacement lenses. They arrived and I went in to have them installed. I suspected that it might be tough to make them perfect. I was wrong. Nicole came and got my glasses and took them to the back for 15 minutes. She returned a perfect pair of glasses to me; just like brand new. Thanks so much, Franklin Family Eye Care. You've earned my business with great products and stellar service!

Dr. Franklin and his staff are top-notch! My family had three different appointments yesterday…read morespread over 2 hours and they worked us in so that we could get done sooner. Dr. Franklin took plenty of time to speak to each of us about our current issues with our eyes and his staff all were so courteous and prompt in taking care of all our needs! We have been using his office since moving to TN in 2018 and would not go anywhere else!

Dr Gallagher asked about my last name and how it was pronounced since it is a German name. As I was…read moreleaving he said "we won that war and can call you what we want". Very odd comment. Probably will not be going back

Great office to go to for EyeCare. Staff is very nice and helpful. I like their texts to remind…read moreyou of appointments. They offer a payment plan if needed. Lots of frames to chose from. They accepts many insurance policies. The parking is easy in and out. Gender neutral restrooms. Great hours to accommodate work schedules. Dr Gallagher is very nice and gives a thorough exam. They will work with your schedule and call if there is a cancellation. I'd recommend them to anyone.