If you are looking for a title company that will go above and beyond for you and your clients, then…read moreJorie and her team at First American Title is the team to go to. They deliver exception service regardless of the complexity of the transaction. Their commitment to customer service, coupled with their extensive knowledge of the real estate industry, makes them a reliable and trust worthy partner for all your title needs!

Jorie Dirking has totally made a mess of our loan in processing payouts. Wanting me to do all the…read morework. Wanting me to get addresses went off 3 month old credit report therefore payoff totals were wrong and left us with unpaid balances.Check made out to a creditor in my husbands name and loan closed on 04/2026 my husband passed 05/01/2026 account has been permanentlyclosed therefore .,the money is in the loan and should be sent to me. They want me to do the work still waiting for the money but I'm already paying on the loan. -

Lisa & Cailin could not have been more responsive or helpful. They held our hand through the whole…read moreloan process & made it as painless as possible. I was impressed by their thorough communication & their drive to get things done. I will be recommending them to everyone I know!

Absolutely the worst escrow agent I have ever used. Fidelity's staff and practices are the worst…read more Stacy P. handled our transaction and from all we could surmise, this was her first. At one point in the process she asked the mortgage lender to define "closing." She clearly needs further training on the house buying process. Her missteps caused a lot on undue stress fr everyone involved. The worst part is that Fidelity and Stacy waited until the last minute to spring a title insurance charge of $1,900 for buyer's (not lenders title insurance for which they charged me $532) title insurance. She did not include this in the estimates and never mentioned it until the end when it was too late to drop it - at least according to Stacy. This insurance is totally optional and I did not want it but because we were so late in the process and Stacy said that we would have to go back to the lenders and the sellers, I accepted it to get the deal done. This practice by Fidelity is totally underhanded and is the reason why we have the Consumer Financial Protection Board.

Totally inept! They entered the wrong sale price on the house I was selling. Isn't that their job?read more

I had two issues with Old Republic when buying a large (95 acre) piece of land:…read more 1) Bill, the title search person, was unable to clarify where the easements were located, all he could do was read the easement verbiage. This is completely unhelpful as I too can read. I had to get out the county parcel map plus a regular map and do my own research. I paid good money and received zero useful information 2) Getting the closing costs correct was a multi day affair requiring me to send emails with action items and due dates. I am sure the mortgage broker was part of the problem and yet the escrow officer was equally a problem. I would not recommend the petaluma branch of old republic title

I went into the AAA Petaluma branch in person to confirm whether my cargo van would be covered for…read moretowing. I was clearly told yes, as long as there was no business logo on the vehicle. When I actually needed service, the tow was refused because the vehicle was considered commercial/oversized. This is a serious issue because I relied on the information given in person. If AAA cannot tow certain vehicles, staff should clearly explain the limitations instead of giving incorrect assurances. I'm now left dealing with a situation that could have been avoided with accurate information upfront.

The people that helped me out are life savers. They went above and beyond to help fix an issue with…read morea title transfer. I will return here just to conduct my business with Bart. Amazing service. There were two others that helped and were very courteous as well andI apologize I didn't get your names.

WATCH OUT.....This Paul guy should not be in the business !!!! We had all of our dealings over the…read morephone and by email. Never actually met this bozo. Every thing goes along reasonably well while there is a commission at stake. After doing my "due diligence", I opted out of the transaction. That's when the trouble started. Paul completely dropped the ball, made constant excuses, and out right lied to me on several occasions. Not until I threatened him with bodily harm, did I get my $10,000.00 back. This guy is completely out of touch with reality.....

Paul Claeyssons and his wife Joanne were beyond amazing for us in purchasing a summer home on the…read moreRussian River this past year. The journey with them was unbelievably complicated, and they stayed centered, were reassuring, and in the pinch, very shrewd negotiators on our behalf. Paul was really patient with showing myself and my wife a large number of properties, even when it looked as if we would not go forward out of exasperation: "what are we doing, and why?" I began to feel guilty for taking entire days of Paul, as he patiently explored the area for us, discussing many in's and out's of the real estate situation and timing in Sonoma County. His superb web site was constantly offering new possibilities for us to consider. One day after looking for an hour at a not good candidate on the river, and all hope was lost, we started home and encountered a home which was by far the best candidate we had seen. We put an offer in immediately, and Paul helped us through the considerations on what to offer. It turned out to be a phenomenally complicated transaction, and Paul truly earned his stripes on leading us through that one, including helping the seller see the sale as a win-win situation. That was the easy part as it turned out. We are two established professionals in San Francisco, our loan broker was a friend of ours, but the loaning institution had more stickers than a porcupine. Joanne was very instrumental in helping us obtain the loan, which required up to the second maneuvering to pull off. I don't know how she managed to be the intermediary with the title company, the loan broker, our friend the loan broker, the selling party, and our vacation plans...we had to go to the title company she located for us in Placerville to do faxing and signing on the last day possible. We are enjoying making our new place a home for ourselves, , and I give thanks to Paul and Joanne every time we drive by their office in Petaluma. I could hot give a higher recommendation to you for an agent. I have done about 5 real estate "deals" over the years, and they were the best agent I enountered.

We hired Robert to represent us in an off-market sale of a house in Santa Rosa. We had lived there…read moreas renters for some time and had already agreed on a price with the owner. We brought Robert on as our lawyer to guide us through the entire sale and escrow process. Robert answered all of our questions, coordinated with the other attorney and the title company, and made sure we paid attention to important details, such as the fire readiness survey. The escrow closed this week, and we're extremely happy with the guidance and oversight he provided throughout the process.

Great guy very knowledgeable... knows his stuff any one looking for a great Attorny call Robert…read moremade life so much easier taking the stress away from the situation

I cannot recommend Kimberly highly enough! As a long-distance buyer relocating from Boston to Santa…read moreRosa, I needed a realtor who could handle all the challenging homebuying logistics in California--and Kimberly exceeded every expectation. During my initial weekend visit, she quickly understood my preferences and helped me narrow down my search. When a promising property came on the market after I returned to Boston, she provided such a thorough video tour that I felt like I was walking through it myself. Her responsiveness, knowledge, and genuine care made what could have been a stressful process remarkably smooth. Kimberly truly went above and beyond at every turn. She coordinated inspections, arranged for deep cleaning before my move-in, signed for my new bed delivery and setup, and even agreed to receive my car delivery over the Christmas holidays. As a newcomer to California, I was overwhelmed with logistics, but she guided me through everything from acquiring insurance in a fire-risk area to understanding the nuances of Oakmont Village's different sub-HOA requirements. She connected me with reliable inspectors, contractors/handymen, and service providers, drawing on her extensive network and experience flipping homes with her husband. Whether answering questions herself or quickly connecting me with the right expert, her follow-through was impeccable. If you're buying a home--especially from out of state--Kimberly is the best!

Kim and her team were amazing during the entire home buying process. They were patient, responsive…read moreand easy to work with.

We've used M+B notary service twice. Both times Michael was on time (even a little early, but not…read more_too_ early!), pleasant to work with, organized, and took care of the matters very efficiently (even with some delays on my part reprinting some goofed up pages). Highly recommended.

I needed a wet signature on an insurance doc from a client to put out a fire I had with a vendor…read more They wouldn't take a DocuSign esignature and required a wet signature. I called M&B and they went above and beyond the call of duty. They went directly to my clients house, picked up the signed doc and delivered it to my vendor for an incredibly reasonable price. I will always call them when these issues arise.

This is hands down the easiest and best process I have ever been through. Lindsey was amazing with…read moreeverything, she goes above and beyond. I have a very complicated finical situation with multiple businesses and they took care of it in no time. Best process hands down! If i ever move again we will be using you!! Thank you!!!

The JJ Mack Team made the home buying process surprisingly easy. The whole process took about a…read moremonth or maybe a bit more from the time I initially applied to closing (not including the leisurely time taken to browse homes). The team was adaptable and added a coborrower mid process. Shout out to Lindsay who was great in the process! They were very clear about next steps each time.