Terrible service! They do not communicate well, and delayed tax preparation and nobody calls you…read moreback, even when you give everything early. This last tax season they fired my tax preparer who is a family member and locked her out of the office. Now I get a notice that they can't help us this year after a decade of paying them to prepare our taxes. My parents also received the same notification in the mail instead of our annual tax preparation packet because they are too busy to help loyal clients that they screwed over the year before. Not even a phone call, just a letter, sorry, we are too busy to help loyal clients. If they were planning on dropping clients they should have said something after they screwed up last year. It really makes me worry what shady stuff happened and if my prior years were legit or messed up. Definitely a poor handling all the way around. I don't like to leave bad reviews but this one earned less than one star. To not be notified until December that instead of getting a tax prep packet to get a "You have been dropped and need to find a new place is a slap in the face. And there was only one person that called back one time ever, even when calling the main line. Way to take care of a long time client, and drop my entire family. If you were going to drop us we should have been notified after last April when you fired her. That's 8 months of wait to find out that your tax preparers won't be helping you. Highly impersonal service. And that's 8 less months to find a good accountant/CPA.

I have been pleased with the services of Bardella & Associates. I've been utilizing their services…read morefor @ 6 years or so. They provide a packet of what documents are needed and I just complete those and return them to the office. I let them do the calculations so that I don't have to deal with figuring out the correct figures/data. I am sorry to learn of recent clients who have been upset by this company and am grateful that I was not working with the employee that was let go. That would have been very stressful to try to find another tax preparer.

Jan Loewen has taken care of my insurance for over 10 years. She is always available and keeps in…read moretouch. My insurance is with high quality companies that I can trust. Linda L Reid

Have been with Loewen Insurance Services for YEARS! Any…read morequestion is met with a complete answer and always with a smile. We have all of our home/car policies with them and highly recommend them

I called in for advice on a real estate deal that had become real messy and Robert was amazing,he…read moreanswered all my questions and was very knowledgeable on all the laws.We are currently securing closing on our deal right now thanks to this Robert and this firm.Also I was able to reach him personally right away by phone this morning which is always a plus in my opinion

Doug Swanson gave us a very straight forward check list to get the property ready. He sent a crew…read moreover for items beyond our scope. Very professional crew that did excellent work, in a timely manner. Next, Doug Swanson brought out the aerial drone videography as well as the virtual tour and great still. Loved it. Really showcased our property. It was beautiful. Doug gave us a very professional marketing plan that was customized to our needs. We had great traffic and are pleased with the whole process. We will use him again if the need arises. Thank you so much as this process can be very emotional. You made it a very positive experience.

Doug is by far the best agent we have ever worked with, and the best testimony to that fact is…read moreprobably, that we came back to him, when we wanted to sell our property four years after we bought it. As a buyers agent Doug helped us knock more than 20% off the asking price of a ranch that wasn't priced completely unreasonable in the first place. When both the seller and sellers agent took some rather irrational actions after close of escrow, Doug put in a huge effort to help us navigate that situation, even if his job was done and he had no obligation to do so. When we wanted to sell, Doug did a tremendous effort to market the house and helped get all the little things done to present the house in the best possible light. His advice and and guidance helped us sell the house, not only at a price that was acceptable to us, but also on terms that met all our wishes for a smooth transition and move. An added plus is that Doug has a comprehensive network of everything from handymen to contractors etc. and knows what things should cost, so you don't get taken to the cleaners when doing repairs and inspections. That alone has saved us thousands. I have no reservations non whatsoever recommending Doug Swanson to anyone thinking about buying or selling a home in the WineCountry.

very happy with the service i have been receiving from their new sebastopol office. Kendra…read moreespecially assisted in clearly presenting coverage options for additional coverage including earthquake for renters. do miss the staff from Mark Fink who managed that office for many years. But happy they found a replacement that i have confidence in

I highly recommend Eddie and his staff. They're efficient, knowledgeable, and always have a great…read moreattitude with their customers no matter the situation. They will work you and your budget, you just have to call and ask questions. I've been with them for a while now and there has never been an issue. I recommend Eddie and his staff to everyone!!!!

I met the owner, Jackie Cano, a few months ago and have referred several employees to her for help…read morenavigating benefits and claims. They have had wonderful experiences using her services. Highly recommended for Spanish- speaking clients needing help with employment forms, agreements and benefits, leases, DMV services and more!

I walked in to notarize a bill of sale for my newly purchased vehicle and walked out with bill of…read moresale notarized, my car registered to my name without having to go to DMV and with Insurance on my car. Jackie the insurance agent and owner of the business helped me with my complicated bill of sale by assisted me with the right forms to notarize. She was very kind, knowledgeable and professional, she also seemed very organized. I don't have the perfect driving record, so I was honestly amazed she was able to get me insured and for lower monthly payments than I was previously paying. My bill so far is exactly what she had quoted me, regardless of my record. For me it was the One-Stop shot, Notary, DMV Registrations and Insurance. Office inside is clean and its décor is probably one of the best I have seen in the county. I give this business a 5+ for exceptional service, knowledge and professionalism.

My husband and I had the pleasure of working with Elise on the refinance of two properties. I don't…read morehave much to say about the process, but so much about how wonderful Elise was! The whole process was quick and easy on our end, and we were invited to her beautiful home to do all the signing, where we were treated as family. Our two kids were entertained by the dogs, and. life-sized Santa was a witness! It is clear Elise is "in it" to help people. I recently reached out to Elise for advise on what type of financing product would fit a need that developed with out home. Elise very kindly responded with places other than her I could go to for a product that would best fit our needs. I appreciated the honesty and time she gave in that situation. In addition to your mortgage needs, Elise is also a talented gardener and shares a plant bulb or two as well as advice! You've made a friend in the community after working with Elise.

"If anyone can do it, Elise Groves can do it." That's what one of our friends told us when we were…read moreat a point of wanting to refinance our home several years ago. Wow, were they right. Interest rates had fallen and we wanted to lower our mortgage payment and take some money our for home improvements. Elise did the work and was able to get our refi done smoothly. When the interest rates went down even more a year or so later, we did so again. Robin and I heartily recommend working with Elise Groves for your mortgage needs. We intend to come back to her for any future mortgages!

I've worked with Marina and Suzanne for over 20 years. They have always been extremely responsive…read morewhen it came to any questions I had, buying a new car, getting renter's insurance, etc. They got me great deals and made sure I fully understood what I was getting. Can't recommend them enough!

I bought my current Mercury auto insurance policy with this company in 1998 when their office was…read moreon Clement St in SF. This was due to cost issues with the old company at the time. Marina helped save me a lot of money at the time. Since then I stayed with both Mercury and Marina. The representatives are very nice and helpful (I deal with Cathy). I referred a friend to them a few years back when he had his own cost issues with his old company, and he too happily got a new Mercury policy from Marina. (Later he too regretted his coworkers.). On top of that, I had no problems the few times I had to file a claim with Mercury Insurance.