Can't say enough good things about this entire practice…read more They do excellent work and accommodate very anxious patients! They build on your history and track any potential issues and will get you in immediately to address any emergencies. Love them!

My wife and I started going here before Covid. The office was great at that time. However, over…read morethe past two years we noticed a dramatic change: over-crowded, manic and some techs who did not seem well trained. On one visit my wife was left in a back room for an hour and someone finally came back and said "Are you still here?" Last November they found a problem with one of my wife's teeth and said it need to be extracted and replaced with an implant: cost $8000. We trusted them and an appointment was set up with a visiting oral surgeon to do the work. He was extremely brutal and left the room without a word with her bleeding and the staff left to clean up his mess. We later found out he had knocked out a piece of bone from her jaw during the procedure. Several visits later and after multiple x-rays the oral surgeon determined the bone had grown back enough for the implant. But my wife was not willing to submit to his brutality and indifference. They then referred my wife to a specialist outside her office. The specialist took x-rays and determined that my wife's jaw was damaged to the point of not being suitable for an implant without additional extensive oral surgery - even if then. In fact, her mouth, tooth and jaw were so small that an implant was a questionable option to begin with. The specialist suggested a permanent bridge rather than an implant. We did some research and found a reliable dentist who performed the necessary procedure. But it did not end there. I decided to have an exam with the new dentist despite the fact I had a cleaning just a few weeks before. The exam disclosed that after more than 5 years of "care" at Shipp's office, I had gingivitis and was never told...

Best dental experience ever. Great service and staff. Convenient and always prompt service…read more I would highly recommend them.

Doc Sawyer and his staff are professional and friendly…read more I first met Doc Sawyer back in 11.2020, he fixed a chipped tooth and just recently helped me with an emergency extraction, virtually anxiety free and painless too. I'm really happy with Doc Sawyers work, he's all pro and procedures go quick too, very impressed with Doc Sawyer and his staff, they have a sense of humor, and a wonderful chair side manner, positive family atmosphere for kids and adults. Doc Sawyers office is located right in the middle of town between the Subway and Kingsland Public Library on RR 1431, you can't miss it. FYI; I was surprised to learn that Doc Sawyer and his family were flood victims that were hit by the Llano River Flood in 2018 and they lost everything, their entire home was swept away, and two years later they are still trying to rebuild their house, and this China Virus hasn't helped them much either. If you're LOOKING FOR THE BEST DENTIST in the Highland Lakes area Doc Sawyers office is the best we got around these parts! I know that Doc and his staff would appreciate your patronage, and I guarantee you'll be in the best of care. 5 Stars from me, I highly recommend to all my frenz. Here's Docs FB link; https://www.facebook.com/centraltexasfamilydentistry/photos/a.732894650152518/938619302913384/?type=3&is_lookaside=1

I can't say enough about Dr. Eaddy and his staff. I still believe this to be the finest dentist and…read moreclinic in Austin, and the best experience in my life! It would be a wise choice to look them up before you make your next dental appointment elsewhere.

Professional, friendly staff Dr Eeady takes his time to…read moreexplain all procedures and to thoroughly answer questions. He performed a filling replacement and crown that was pain free. My first dental experience (I'm 75) in my life where I felt no fear. I highly recommend Dr. Eeady

My family and I have been going to Dr. Ramirez for years now. Him and his staff are amazing and…read moreknow what they are doing. They make going to the dentist a pleasant experience. I've had several procedures done with Dr. Ramirez and now I'm doing veneers. Dr. Ramirez is a perfectionist and truly cares about his work. I'm thankful for him and Yvonne!

I called in with a toothache and Dr. Ramirez and his staff got me in right away. They were very…read morethorough and professional, as well as kind and comforting. Definitely my favorite dentist in the area. I'm now looking forward to getting the rest of my work done. Thanks guys!

I hate this place They wanted me to go to an oral surgeon to get a tooth extracted. No frickin'…read moreway. Is the dentist afraid to pull a tooth? Did she miss Dentistry 101? Anyway, another day with a toothache and headache. Don't go hete.

I made a new patient appointment the first week of May for the third week of June. I confirmed my…read more2pm appointment every time they sent a text message reminder and request for confirmation. I get a phone call from Cathy one day prior to my appointment asking if I could move my appointment time up one hour and to call them back if there was any way I could do that. I made my appointment almost 7 weeks in advance for 2pm, and could not move it so I did not call back and arrived early for my 2pm appointment to complete new patient forms. At first they said "your appointment was for 1pm" and acted like I showed up late. I said my appointment was for 2pm and showed the staff my text message confirmations that clearly showed 2pm. They informed me they would not be able to do my cleaning and could only do x-rays. I told them I only wanted to do the cleaning and they said I could not get a cleaning without x-rays and they could not do everything. I left and will not return. I think it is a TERRIBLE business practice to refuse to honor the appointment I made 7 weeks in advance. The staff was apathetic and treated me like I had done something wrong. Of course, I was upset about my experience, but I was not rude and I did not raise my voice. I am glad I learned about this practice before I was a patient. Fortunately, I was able to make an appointment with Aspen Dental 2 days from now. I strongly advise you to avoid Bright Smiles. I do not want the moderator to respond with a suggestion to call the office manager. My feedback has been delivered and I will not return. My suggestion would be to work with your staff and to figure out a way to honor the commitments made, even if it is inconvenient to the staff. There was no attempt to fix the problem. Even though I held up my end of the experience, I was treated poorly because I was dissatisfied with the indifferent communication and broken commitment.

Tried to become a new patient when I started having serious tooth pain. They told me to go to the…read moreER...Called again to set up an appointmen, gave them my insurance information and never heard from them again.

Dr. Sengbusch and staff are really great. My wife who hates to go to the dentist actually looks…read moreforward to their caring service. I highly recommend them to anyone needing a good dentist.

I'm in Austin visiting a friend and I had a tooth flare up. I spoke to Nicole and she helped work…read moreme into their busy schedule. The dental assistant, Angela, was awesome. She was patient and extremely personable. Then she got Dr. Tom and he was thorough and diagnosed the issue that I'm having addressed when I return home. Great organization! Very professional! If I lived in town they would be my dental office.

Lovely staff. Waited with assistant taking photos, showing me the equipment, patient amenities and…read moreasking me about my dental goals for 65 minutes before I saw a dentist for a 'CONSULT' appointment. Spent additional time talking about a treatment plan and budget. Was offered a quote and plan if I waited another 10 minutes. I asked if they would e-mail it as my husband had been waiting in the car for almost 80 minutes. Never received a plan by email or by phone. Their LACK OF PROFESSIONALISM regarding my time and the SUBSEQUENT LACK OF COMMUNICATION speaks volumes about their management and philosophy. BIG WASTE OF TIME! Many other excellent dental offices in the area.

My wife and I have been a patients since Dr. Glauser's practice opened in Austin several years ago…read more Love the practice! His great staff and the meticulous care :) Thanks so much Dr. Glauser! Highly recommend if you're looking for a dental practice in North Austin, Cedar Park or Leander area (I live in North Leander).

The staff at this dental office is very professional and nice. I've seen all 3 hygienist and they…read moreare all very good. Dr Glauser is very friendly and they don't make you feel bad if you slacked off on brushing. They are very supportive and got me back on a plan and I have already seen an improvement in my last visit. I highly recommend this office. Plus, they are really close to my house which is an added bonus.