Not at all safe place for women. Worst service and staff is unresponsive, there are no rules and regulations against toxic behavior or harassment
I had a very distressing episode at this gym, i was using one of the latteral pull machines. There was another person who was also using a similar machine across from me, he abruptly stopped me and said he is using the other machine as well. So, I told him both machine are lateral pull, does he really need both even tho he was not using both at the same time? He responded very aggressively and started yelling " what is your problem bitch" using disrespectful words like bitch, fuck you etc, even tried to physically intimidate me. Although I was taken aback, I also raised my voice in response and told him to talk calmly.
What surprised me even more was that people around us didn't do anything to help or stop the situation. So, I went to the gym's front desk, and there was a guy named Otis. I explained everything to him, and he came with me to the person who had been yelling at me. However, despite the person continuing to be aggressive and using bad words in front of Otis, he didn't do anything to stop it.
Before leaving, I couldn't help but question Otis about his roles and responsibilities within the gym and he said he's responsible for managing the gym and keeping it clean but not for making sure it's safe for members. I asked who is responsible for member safety, especially when something like this happens right in front of the gym staff. Otis told me I should call the police and that the gym isn't responsible for member safety.
This response shocked me, especially because this gym is part of a big chain. I don't understand how their rules don't make them responsible for keeping the gym safe and free from any kind of harassment? read more