The staff and doctors at this eye care clinic are wonderful, patient, and professional! They…read moreworked diligently with my 90 year old MIL to make sure she could get the best vision possible.

I'm a huge fan of Laferla Family Eyecare. I know its a weird thing to say about an eye doctor, but…read moreits true. I first started going to this office about 5 years ago. Unfortunately I moved away shortly after starting here and never found an eye doctor I really liked in my new city. I actually considered just staying with Laferla and coming back for my appointments. Well I am back in Kansas City now so I have started going here again. Once again they have wonderful service, a friendly staff, and very knowledgeable doctors. They also have a great selection of glasses. I would definitely recommend Laferla!

I have been seeing Dr. Seuter for about 6 years. I love her. She is so nice and is very helpful…read more They don't have that awful air puff machine - they just put a tool by the eye to get pressure. I spent a ton of time with her this week trying new contacts and then speaking with someone to find glasses and price them. They kept the data so I can buy them next year. My husband recently went to them for the first time and had a great experience as well.

I had an accident at work and scratched my eye!! I called them and got in pretty quickly. The…read moredoctor put a drop in my eye so I could open it, and put a lense in the eye to bandage it. I went back two more times, and along with antibiotic drops and Blink, I'm recovering!!!! I was so thankful that everyone was so caring. The doctor was great. Can't thank them enough.

Across our family, we see both doctors and they are both professional and personable…read more They have convenient office hours and can usually get you in within a week or so. The glasses selection is great - lots of choices at different price points and the optician is helpful and provides candid feedback about how glasses look and will wear.

Great location easy access. Staff welcoming and very…read moreefficient. Exam was thorough and staff was great assistance choosing the right frames for me. Final product was quick to arrive.

Awful to there employees . The people working there hardly ever show up and won't train you because…read morethey will tell you they don't get enough money to train. What I did learn I had to learn on my own. Dr Mark is great as well as Dr Stephens. I understand why they can't keep employees. The staff state they have 16 yrs of experience what I saw was lack of communication and too many bosses and not enough employees. Dr Brian let's the staff talk to you like they are your manager. Disorganized and chaos. Im glad Im gone. By the way not worth a star

Ladies at the front were so rude and unprofessional, they kept trying to find a reason for me not…read moreto be seen and reschedule my appointment. Will not be back

Title should read: Gulf War Veteran Shown the Door! Let's be…read morehonest, PATIENT CARE BEGINS WHEN YOU ENTER THAT FRONT DOOR PERIOD ANDREW! Listen, as with any payout at the end of the day it's about ROI, Return On Investment for all you non-business types, aka what value am I getting for my money! I see a Typical Positive Review: "Dr. Moyes talks to his patients" Well this long time customer would sure the hell hope so and question the intelligence of the individual that took the time to write the review if it wasn't just another employee/internal BS! Up front I informed this what appears to be an incompetent assistant that called me back for the initial exam the prescribed eye drops were going to be overnighted by the VA. Yes, on Dec 11th, 2025 this Gulf War Veteran was scheduled for a procedure to improve vision after multiple cornea transplants. After checking in I'm She begins to harass asking if "there's not a local pharmacy to pick them up?" I said, "I told you they are going to be shipped and they should arrive today." She then states, "I still have to ask you!" Understand at a minimum I believe in order to deal with the public on a daily basis whether it be in the profession of patient care or any other line of work in customer service/support you should be an EFFECTIVE LISTENER! As a War Vet where lives were once on the line please know I have a low tolerance for BS when it comes to incompetence and those paid to do a J.O.B! With the unemployment rate as high as it is I DO NOT understand with individuals like this employed taking up office space hired by Moyes Eye Center. Who's in control of QA, ensuring patients are top priority when entering your front door?! "Andrew," Dr. Moyes if you choose, explanation after hearing about the situation "this is family" for yes another one of those employees that SHOULD NOT be in patient care PERIOD and so it's the end of the road for not one patient (aka Customers) but two! Andrew, Please know this long time patient has contacted the VA for a new referral, preferrably without all the incompetence, because it appears you've lost touch with once was a decent operation! I fully understand dollar bills have a tendency to control that matter! Andrew, this war veteran has choices and you've lost my respect because it seems that through business growth across the KC metro it's become all about the dollars and less about the emphasis on quality patient care and DO NOT think for one minute I will not spread the work Andrew! Please Know the individual that followed/cleaned up after your dysfunctional hire did beautifully/superb in her assigned duties although you preferred to jump to conclusions for only you know why! I highly recommend if you're going to take money from the deserving War Vets in this region you at least train your staff instead brushing off responsibility! Ultimately he enters the room with his NKC location sidekick Dr. V, (Verachtert/ Anthony if you choose) who participates in the ridiculous patient shuffle on a daily basis! If you know you know! Patients waiting up to 45 from my experience and this goes back years according to others that have ultimitely had it with this operstion! Andrew apparently has his mind made up after that office liability approaches with her side of the story, perhaps presenting that race card! He asks "what's going on." I DID NOT hesitate in letting this clueless individual know that I DO NOT APPRECIATE being brushed off and disregarded when providing pre-op information to an incompetent individual who's goal seemingly was to dictate how I go about getting the requested eye drops. No, it was more than apparent that she did not like my response/s. But if you ask Andrew "That's Family" this liability's approach to substandard patient care! Yes, incident reported to the VA as he should not be on that list as this was not the first situation/encounter where his "family" seemed to have other priorities than providing top level care for those "Customers" walking through that front door and so it's the end of the road!

First and foremost, I arrived here November 2025. I've arrived because the day before I sprayed…read moreperfume in my car and it accidentally got into my eye. Chemical reaction. Eye pressure was high and etc. ok. First doc I seen was a surgeon and didn't like because well when he came in like 2 people who are "learning" wanted to be in. The doc chose not to have bedside manners and ask me for my consent first and if it was okay. I had to stop him from talking to ask who they were then told them to get out. I'm not gone be your little experiment or "ooo this is interesting" bs. The walls are thin and I can hear the staff talking. I could even hear "oh she got an interesting case" and etc. I don't care watch what you say knowing these walls are very thin. Anyways first doc wanted blood work done for damn near every single thing. They all came back normal. Did another bloodwork again with my PCP in December all back normal. I requested to my PCP for a referral for a rheumatologist but specifically at KU med because they are the best. Just recently seen my rheumatologist and she even suggested getting a second opinion because she looked at my lab report BOTH of them and she said everything is normal and is concerned on why these people have me on two eye pressure drops and one steroid drops for 5 months. So she sent a referral to KU ophthalmology for their opinion. KU med is a teaching hospital so they are very up to date, go by the book, caring, find the actual problem. I've had speciality docs there for myself and for my kids and very good experience. I should've went there first instead of Moyce Eye Center. I shouldn't be on these damn steroid drops for 5 months. Because all three drops for one damn eye... is already effecting me at the side effects. More fatigue where it's effecting me in daily tasks. I'm not tired but the damn drops making me tired. My iron supplements don't even work anymore. at this point I don't have a good feeling with this place nor trust anybody there. Money hungry. Wonder is it cause I'm on Medicaid? Wouldn't be surprised. I def wouldn't come back here AT ALL. Bye

The doctor and assistant provided excellent care. Dr. T. is a great optometrist and I highly…read morerecommend him. However, I found the front desk staff to be generally unprofessional and at times discourteous, with the exception of one individual who was helpful and friendly. Specifically, Avery's behavior was unacceptable and did not meet professional standards. I hold my eye doctor in high regard but am contemplating changing providers due to my experiences with the front desk staff.

Excellent service & care. Thorough exam. Professional and caring staff. Highly recommend!read more

Recently, I had a prescription change due to eye surgery and needed to replace 3 pairs of glass…read morelenses. I had hope to reuse all of my frames but one pair didn't make the transition. I originally had gone to my previous optometrists office however based on the price they quoted per pair $600 for lenses only it was clear based on the sales associates indifference they weren't really interested in my business. I removed their Yelp review because I could no longer stand behind the level of customer service. Enter Fairway Eye center. Some years ago I had done business with Fairway and remembered the excellent customer service. In fact the only reason I really switched was they didn't have the frames I wanted. I digress. So after getting a completely outrageous quote I called Fairway and asked for Tina. I was pleasantly surprised when I found out she was still there. I explained my dilemma and all I can say is that Fairway came to the rescue once again. The prices were completely reasonable and Fairway stands 100% behind their product and customer service. I won't be going to anyplace else again. The customer service can't be beat!

Overall eye exam went well; it's the office staff that did make a good impression on me. It was…read morewritten down on my paperwork & the doctor mentioned that (one) contact would need to be ordered for my left eye, I even reiterated (one) contact needed to be ordered, she billed me, took my money but did NOT order my contact until I "reminded" her once again! I was not advised when or how my contacts would be available to top it all off I had to ask for a paid receipt and was met with "oh you want a receipt?" Seriously, if it's not written down it didn't happen. I called to check the status of my contact and was told "You're in a wait status" and that they should have already been received. I asked if I had to go to the office or will the contacts be delivered to my home, the gentleman said "oh you should have been given the choice at the time of the order if you wanted them mailed to your...and of course I was not given that or any other option. In short, not a happy camper!!!!! I would have given a 2.5, but the Dr. and techs were nice and proficient for the most part, one of the techs seemed new and struggled through the screening.

My family has used Highpoint for the last 5 years, and have really pleased with the time they spend…read morewith us and care given. We have seen both doctors who are thorough, personable and professional. We have also ordered contacts and glasses and found them to be helpful and considerate.

Dr. Lindsey is amazing and so is Dr. Dustin. Dr. Lindsey takes time with you to discover any…read moreproblem you may have and the treatment. She is very knowledgeable and does not hesitate to send you to a specialist if needed.