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    Highpoint Family Vision

    4.7 (17 reviews)
    Closed Closed

    Services - Highpoint Family Vision

    Eye exams

    Eye testing and diagnosis

    Eyewear fitting

    1 More Service

    Retinal imaging

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    7 years ago

    Excellent customer service from the front office staff to the clinicians. Highly recommended.

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    Ask the Community - Highpoint Family Vision

    Review Highlights - Highpoint Family Vision

    The office team (Brandi and Cristi) was equally impressive and very pleasant.

    Mentioned in 3 reviews

    Read more highlights

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    Eck Family Eyecare - Dr Jonathan Eck, OD in Shawnee

    Eck Family Eyecare

    5.0(2 reviews)
    4.3 mi

    Took my son here 6 weeks ago for eye exam and glasses. Exam was excellent, Dr. Eck was kind,…read moreefficient and knowledgeable. The office staff were polite and considerate. My son was prescribed bifocals (he's 9 yrs old - apparently this is somewhat common in kids of his age.) Here's the kicker...after 6 weeks, my son hates the bifocals. He doesn't wear them. He can't get used to the line, he struggles to get used to the change in the lenses, and they give him more headaches than he had before he got them, just because he isn't using them like he's supposed to. He's just not adjusting well. I called Eck back, and asked what they could do. They got us in the same day - checked his eyes again, checked the glassed to make sure they were made properly, and talked with my son to see exactly what his issues were. After evaluating him, it was determined that maybe bifocals just weren't right for him. Dr. Eck exchanged the bifocal glasses for distance lenses at no additional cost to us since his insurance had already been used up on the bifocals, and gave us an over the counter prescription for reading glasses that he can get anywhere for just a few dollars a pair. I found readers (4 pair for $12) that fit him well and looked great on his face at Walmart, and got the distance glasses for his everyday glasses from Dr. Eck's office with the frames he originally picked out for his bifocals from earlier. Everything worked out spectacularly! Thank you to Dr. Eck and the team for treating us wonderfully - I expected things to go "less than perfect" and they met our needs with complete satisfaction and no stress! Now - the ONLY ISSUE - why don't you give your patrons who get eyeglasses cases for the glasses? THAT is the ONLY STRANGE THING I have to say. Oh yes, I asked what their "non-insurance price" is for an eye exam...it is $90. FYI.

    Friendly staff. Great prices. Easy loction. Highly recommended.read more

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    Thompson Eye Clinic - Dr Neel Gupta

    Thompson Eye Clinic

    3.8(17 reviews)
    7.4 mi
    $$

    Bruce took amazing care of my 9 month old! Will definitely be back for any future eye care for me…read moreand my family. Thank you Bruce and thank you Thompson eye clinic

    The medical staff here is awesome! I was so pleased with the thorough, professional treatment,…read moreduring my appointment, that I decided to get my eyeglasses here too. This is where my rating went from ALL the stars allowed to 2 stars. After choosing frames from the clearance rack, that would be 100% covered by my insurance, and making verbal note of my limited funds, I was handed a bill for $690.00 AFTER insurance deductions. Just bifocals, BTW. I was able to get them to drop one level on lens material, for $100 less. He said it was better anyway, but did not explain why he initially put a lower quality, higher priced option on. I was then told that the glasses would be ready in "no more than two weeks" and I would get a phone call. This was the first of four promised phone calls I never received. Three days later, I went to another eyeglass place, ordered a nearly identical pair of bifocals, but tinted, for sunglasses, and a pair of single vison, computer desk glasses, both with every coating available, and both pair with no insurance coverage at all, and paid a total of 1/3 the amount I paid Thompson Eye Clinic, for the single pair. 6 days later, I had both pairs in hand, and they were perfect. At the two week point, I called to see when I could come in, and was told they were not ready, but he would find out why and get back to me. Several days later, after hearing nothing, I called again. He said they still weren't in, and the status made him think something was wrong. I was placed on hold for nearly 20 minutes to then be told my first lenses were broken during grinding, so they had to start over. Then my second pair failed inspection, so they were starting over a third time, so it would be "another couple days, he would call me." I heard nothing, so called back 2 days later, and found the office was closed for that entire day. I waited until the next Monday, (today) STILL having received no calls, and was cheerfully told we were "right on track" to have them in THREE MORE DAYS (that is IF everything goes well)... The ONLY reason I agreed to pay more, for my glasses at this facility was that the Dr. and the Optometrist insisted the technicians was more qualified, and the lab was better. At this point, I have been without my everyday glasses for over a month, can't read, can't comfortably drive or watch TV, and have headaches. I have ZERO confidence in the lab making their THIRD (at least) attempt at grinding my lenses, have never once received a call from anyone at the office, and am out a ridiculous amount of money.

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