Customer satisfaction is a top priority for this company. I have reason to believe they go the extra mile to satisfy the customer. The work of the plumber was good also! read more

Stay away! They may provide good plumbing service, but I had a horrible time with their accounting department. They forgot to invoice us for the remainder of two invoices dating back to 2022 and THREE YEARS LATER came back looking for their money! We had no idea we even owed them! Obviously I paid the debt, but I was completely disenchanted with the company. read more

The issue that I had was that water was leaking from a PEX joint in the pipe. Very simple to fix it. John the Plumber charged $400 for this job. I think that their charges are extreme for a simple repair. Their minimum charge seems to be $400. read more

we needed a valve changed in our downstairs toilet. This company charged us $87 to come over and tell us the replacement would cost $360! We have had these valves replaced for about $100 on other toilets. We paid them for the visit and chose to loose the money rather than having to hassle with such a company. The experience leaves a bitter taste. read more

John the Plumber sent Steve to address our blocked kitchen drain. We knew the problem and had tried to address it: basically snaking a drain, but our auger was apparently too short. Steve was great and assessed the situation, which basically just needed a longer auger. But the bid of $400 (add the $80 consult and taxes) was obscene for a 10 minute job and there was no way we were going to pay it. Another company did the job for $125 in about 10 minutes the next day. I could have done it for less by buying or renting a longer auger ($50 at Home Depot). What a scam for a minor problem. Maybe this company is better for major problems but a bad choice for small issues. read more

DO NOT get your simple plumbing job done by this company when they're already in your house they will quote you SOMETHING ASTRONOMICAL and even make you PAY FOR THE VISIT. So you think to your self, might as well pay because they are going to charge me for the visit anyways! DO NOT USE THIS COMPANY! PAID OVRE $730.00 for a visit that wasn't even an hour. BE WARNED OF THIS COMPANY !!! read more

John the Plumber - Plumbing Near Me - Kingston, Ontario

They did work on the neighbors house and dug up my driveway (without my permission) then when asked to fixed the hole they left in my driveway they wanted to charge me for it! They cut it up they should have to fix it back up. Most companies will put everything back to it was before they started but not john the plumber they are just a money hungry company!! I will never use them!! EVER read more

Our sink was backing up and water was accumulating in the basin. No home cure solved the problem; it was a slow drain or none at all. John the Plumber was called and an appointment was promptly made for the following day.Ricardo showed up early and quickly solved the problem. I would highly recommend John the Plumber especially Ricardo. He was curtious and professional. read more

I waited 2 hours for a plumber who ended up being a no show. The company called me to let me know they could not contact their plumber. They only have 1 plumber who works in the Kingston area on Saturdays. Not a great situation when you have a plumbing issue! Would absolutely not recommend as they are not reliable. - Marie read more

The plumber kept us informed of his location, did the job quickly and we couldn't be happier

Had these guys come to fix a leak that brought down a ceiling. They came fast even tho they were at another job. Problem was assessed and next day they were there at 8 am with materials plus a new tool and job was done quickly. Contractors in Kingston are usually terrible so this was a relief. I would highly recommend these guys. read more