Had a roadside flat, lug nuts were stuck, so we called. A young man named James came out, quickly…read more Fast service, knowledge, and professionalism. I took a bunch of business cards. You just don't see work like that anymore.

I locked my keys in my truck and I star was unable to help. Luckily Aaron from Patterson's roadside…read morewas there within 5 minutes of the call and had my truck unlocked in even less time. Super nice and respectful guy that didn't waste any time. So grateful for the fast service from a respectable guy and company.

If you need tires, by all means go see Terry. I have been…read morearound the auto industry long enough to know a great place when I go there. Fast courteous service and quality. You can't beat the prices either. Get your tires at Terrys!!!!

From the owner: Terry's Discount Tire & Auto Service, Inc Provides Roadside Tire Service, Tire Disposal, Tire…read moreInstallation, Tire Rotation, Wheel Balancing And Farm Service Calls To The Dundee, FL Area.

- Excellent Service Center! -…read more There are times when dealership service is a must but most of the time, I find this place must faster and less expensive! Although owned by Ford, this excellent chain services all makes and models. They are a huge step up from your typical oil change place. These guys do tires, batteries coolant, brakes, steering issues and even some sensors. I'm sure I've missed some stuff! Arriving- The are on US Route 27 South and parking is easy. They are in front of Walmart so it's simple to grab a snack if necessary. Appointments are not necessary but strongly encouraged to avoid a wait. They can be made online. This visit I was taken in right on time! Ambience- A beautiful waiting room with huge windows into the bays so you can watch them work on your car. Spotless restrooms. Customer Service- I've never had a problem. They always take the time to explain everything clearly. For this visit I needed an oil change which comes with free tire rotation. I also had a "Check Engine" light on. The light turned out to be a sensor which just needed a quick cleaning. Oil change and tire rotation were normal. As usual they checked everything and explained it all. I was in and out in about 75 minutes and $75 with a smile on my face! I've been using these folks since they opened about 8 years ago and keep coming back for the always professional and friendly experience!

I had a flat and wanted to replace all four tires . Never been here before but was getting my truck…read morewashed next door and decided to stop over. JR looked at my tires on my 2016 Canyon with 27000 miles. Tires were made in 2015 so it was time to change. They did not have the tires in wanted so he ordered them. Called two days later and i made an appointment. They dropped me off and picked me up when they were finished from where i needed to be. Service was fast, professional and very pleasant . Price of the tires i wanted was very reasonable, not sure why the negative reviews, i was very satisfied and will use them again.

Patrick provided the best service hands down!! Very professional super kind!…read moreMy mom and sister were in need of a tow. I looked him up and called him, within an hour he had made contact and had them back on the road, His prices were great, for the level of assurance, quality and Professionalism. Patrick treated my family as his own. I am eternally grateful for him and his teams service. I would highly recommend him and his team 7 out 7 times again. Thanks Patrick Derrick

Patrick (I believe that's his name... I really don't want to get out of bed to get his business…read morecard) was super professional & very friendly. He drove on a semi-early Sunday morning to help me out with my car. He rang the doorbell, like a gentleman that's about to take a lady out on a date, & was polite this entire time. Honestly, I would definitely recommend him & use his services again. On a Sunday morning, I don't think anyone would've had a great attitude, but you did. Thanks Pat!!

Ignition replacement took a while to get part and lock smith to come to the rescue. Would have been…read more5 stars. Friendly service

Just had to take a minute to really thank Willie! Today I…read moregot a flat tire on my way home. Had stopped at another shop and got it patched up. Not even 20minutes pass by and the light came up and I had a flat once again. That's when I pass by Jackson Tires Plus and stopped hoping that they could help me out. I walked in and Willie came out asking how he can help, that the shop was closed today. I explained what had happened and this kind man told me to wait a couple of minutes that he was going to help me out. He took out the tire fixed it in a few of minutes and got me back on the road. I really really appreciate your help Willie! Wishing you the best !!!

When I stopped by unannounced because a tire kept losing air, the young man stopped what he was…read moredoing and attended to my need, making necessary contact with his supervisor, after which the supervisor, and others involved themselves to help me. All were courteous, friendly, and solved my problem. This, although I bought my tires from another dealer. Guess you know where I'll buy my next tires and who I highly recommend: yep, Tire Barn in Lake Wales . Thank you, Tire Barn . Jo

I took my 2013 Chevy Malibu LS to Tire Barn in Lake Wales for a routine full synthetic oil change…read more After leaving the shop, my car immediately started making a loud "turbo" or whooshing sound, the RPMs began dropping while driving, and the vehicle eventually stalled. I returned to the shop, and I was told that the technician had forgotten to reconnect part of the air intake system. Once they fixed it, the car ran normally again. While I appreciate that they corrected the mistake, this should never have happened in the first place. The invoice shows that a complimentary inspection was performed, but a disconnected air intake should have been caught before the vehicle was returned to me. This was more than just an inconvenience it could have caused an accident if the vehicle had stalled in traffic or at a busy intersection. I expect better quality control and a proper final inspection before customers are sent back on the road.

- 10 Star Steller service! -…read more Sooo, I'm in my MickyD's parking lot sipping on my 99-cent breakfast Iced Coffee and my car battery died! As this is a PG rated review, "Oh crap!" I needed a new battery. Customer Service- I called these fine folks, and a very nice employee told me that the owner Matt would be there to help me within 15 minutes! That's right, the owner of a business that's been in operation since 1958 was coming to help! He showed up in less than 15 minutes, jumped my car within seconds, and explained where and how to park my car at his place. Very efficient staff checked me in and took my keys. Ambience- I plunked myself down in a comfortable chair and noticed the very nice couch and flat-screen tv. Within minutes Matt came out and quoted a fair price and said it would be done quickly. Rest Rooms- At one point I headed for the restrooms and laughed out loud and the sign on each door! See my picture. Now I know why the men's room was eat-off-the-floor spotless! I didn't check the lady's room as I didn't want to deal with the screaming that would ensue! Wait Time- In less than 45 minutes my name was called, and I was out the door. That is nothing less than spectacular! My tire pressure light had lit up recently and I noticed that they took care of it without asking. Nice! Conclusion- What I experienced was a Master Class in customer service and professionalism. Ten (10) Stars is not enough!

Nervous about tomorrow. Probably won't show…read more Was recommended by a friend and after what happened he is looking to move his business as his daughter was not acknowledged just like me. Walked in with one gentleman at the counter and 3 people behind the counter. Stood there for a couple minutes and the lady asked if I had an appointment, I said no I was hoping to make one and she turned away and went to her computer. I was taken back. Customer sneezed and everyone said bless you and I said "sorry, I don't have the credentials." (Got a laugh from everyone) Stood there another 5 minutes after the only other customer went to sit down. Then I went and sat down. More people came in and I started openly asking who their best competitor is as I've been here for 15 minutes and haven't been helped. Scared me that no one had any recommendations. Then lo and behold I was pointed at and called on. Felt like the price is right and ran to the counter. Asked them who their competitors were as I'm not sure I have confidence that this is the right place for me. They all looked and the lady looked at me and said I didn't know you needed to make an appointment and I said yeah. When you asked I said "no I don't have one but would like to make one" and you walked away. Great costumer service. She was apologetic. But the first impression and confirmation from what my buddy experienced was done. I chose a tire and set up an appointment for an alignment and rotate of tires. But I'm scared if their workmanship is twice as good as their front office staff I would be lucky to have 30% of the lug nuts even on the vehicle when I pick it up. What would you do? I really want to use a local small business. But wow, just wow. I expect this kind of treatment from Firestone or discount tire. Not a locally owned business. And people wonder why local businesses fail.