Terry is as nice as he is good! I have used his repair services for 10 years on three different…read morevehicles. He is honest about what is needed and will explain each repair process so that anyone can understand. He guarantees his work and honors his guarantees. He is a one man garage and not a quick stop oil change, with many loyal customers like myself, who wouldn't go anywhere else, so it may take a few days to get your work done, but it will be done right, and at a better than fair price.

- 10 Star Steller service! -…read more Sooo, I'm in my MickyD's parking lot sipping on my 99-cent breakfast Iced Coffee and my car battery died! As this is a PG rated review, "Oh crap!" I needed a new battery. Customer Service- I called these fine folks, and a very nice employee told me that the owner Matt would be there to help me within 15 minutes! That's right, the owner of a business that's been in operation since 1958 was coming to help! He showed up in less than 15 minutes, jumped my car within seconds, and explained where and how to park my car at his place. Very efficient staff checked me in and took my keys. Ambience- I plunked myself down in a comfortable chair and noticed the very nice couch and flat-screen tv. Within minutes Matt came out and quoted a fair price and said it would be done quickly. Rest Rooms- At one point I headed for the restrooms and laughed out loud and the sign on each door! See my picture. Now I know why the men's room was eat-off-the-floor spotless! I didn't check the lady's room as I didn't want to deal with the screaming that would ensue! Wait Time- In less than 45 minutes my name was called, and I was out the door. That is nothing less than spectacular! My tire pressure light had lit up recently and I noticed that they took care of it without asking. Nice! Conclusion- What I experienced was a Master Class in customer service and professionalism. Ten (10) Stars is not enough!

Nervous about tomorrow. Probably won't show…read more Was recommended by a friend and after what happened he is looking to move his business as his daughter was not acknowledged just like me. Walked in with one gentleman at the counter and 3 people behind the counter. Stood there for a couple minutes and the lady asked if I had an appointment, I said no I was hoping to make one and she turned away and went to her computer. I was taken back. Customer sneezed and everyone said bless you and I said "sorry, I don't have the credentials." (Got a laugh from everyone) Stood there another 5 minutes after the only other customer went to sit down. Then I went and sat down. More people came in and I started openly asking who their best competitor is as I've been here for 15 minutes and haven't been helped. Scared me that no one had any recommendations. Then lo and behold I was pointed at and called on. Felt like the price is right and ran to the counter. Asked them who their competitors were as I'm not sure I have confidence that this is the right place for me. They all looked and the lady looked at me and said I didn't know you needed to make an appointment and I said yeah. When you asked I said "no I don't have one but would like to make one" and you walked away. Great costumer service. She was apologetic. But the first impression and confirmation from what my buddy experienced was done. I chose a tire and set up an appointment for an alignment and rotate of tires. But I'm scared if their workmanship is twice as good as their front office staff I would be lucky to have 30% of the lug nuts even on the vehicle when I pick it up. What would you do? I really want to use a local small business. But wow, just wow. I expect this kind of treatment from Firestone or discount tire. Not a locally owned business. And people wonder why local businesses fail.

It's the apocalypse! That's what it feels like when your auto AC dies in Florida and that's what…read morehappened to me! They have a great reputation for this kind of work so off I went. Arriving- They are just off US Route 27 on West Main Street and super easy to find. Their parking lot is big enough to handle the load. Pro Tip- If your work is going to take a while, use Yelp and you'll discover that you can easily walk to at least three places to grab a bite. Ambience- This is an older building, but they keep it in nice condition. The waiting area is better than most with plenty of coffee and bottled water. A nice flat screen. The men's restroom is spotless. I can't tell you about the woman's restroom as I wanted to avoid all the yelling and screaming that would ensue! Pro Tip- There is decent password protected Wi-Fi and also a Xfinity Hot Spot. Outlets for a charger are a little tricky. Customer Service- Everyone that touched me was universally pleasant and courteous. There was a little confusion between my car and another and I received multiple genuine apologies and a nice discount on my bill. They are very popular and with that comes they are extremely busy. When you go here it will help if you think of it as two places. A tire shop and a mechanics shop. They sell a ton of tires and move customers in and out with efficiency. While I was there, tire customers were waiting about 45 minutes for their turn in a bay. If you need a mechanic as I did, make an appointment. If needed, they will accommodate you with a ride home or even to a local watering hole! The Work- Always top notch for me. I have a ton of friends that swear by them! Their pricing always seems to be fair. In this town they are the first stop for many folks if you need tires or a mechanic. Conclusion- If you need tires, they are a solid choice. They are also great if you need a mechanic, but you may need to wait a bit as they are a victim of their own success!

Staff was very nice. Took a long time to get the problem fixed but the job was done right. If I…read morepay with credit card there's 3% fee which I think is ridiculous. You're already spending $500 and more. They should tell ahead of time about the fee. I would have brought cash. They did wave my 3% fee.

Location, location, location has been the mantra of businesses since they were invented! I've been…read moreby this place hundreds of times and never visited. Recently, I was patronizing a bar across the street, and I had a need so off I went. What a pleasant surprise! Atmosphere- This place is somewhat smaller than the other big auto part chains. It is spotless and well organized. Customer Service- I received a friendly greeting by the young employee who was the epitome of customer service. I couldn't have asked for more. Performance- I needed two items and they were found in a minute or so. The price was competitive, so I cashed out and I was out the door. There are other auto parts places in this little town, but I plan on stopping by here again when the need arises!

No waiting. I called ahead and the item I needed was waiting on the counter. First class treatment…read moreand the service people were all friendly with a sense of humor. The product I needed was priced about 15% less than competitor nearby. This is still the place to buy automotive parts!

Everything these guys did for my Audi A6 went great. Looking forward to going back in the future…read morefor service!

I trust their decisions. Rich is working hard to resolve my electrical issues after the hurricane.read more