Excellent service! I purchased a fireplace insert and wanted it installed before family arrived…read morefor the holidays. Everyone was so helpful and it was installed perfectly just in time for my family's arrival. I could not be happier! Thank you so much Pearson.

I called company left a message. He did not call back. I called 3 hours later left another…read moremessage. He called back about an hour later. He stated that he would try to come that day, if not he would come the next day. He never showed up or called. I had to call someone else. His ad states 24 hour service.

3 years after unit has been installed...mold growing on air vent and on ceiling. Have contacted the…read morecompany and owner for 5 days in a row as this is a MAJOR problem (I have 2 small children living in the home.) Also, the unit is still under warranty. I have been promised by the owner himself that he was going to come out yesterday or today and check on the issue. I have yet to see him or hear from him. I am very unhappy with this and will be reporting this to the BBB. I paid $7200 to them 3 years ago to have a new AC unit installed and for all new ductwork. This should NOT be going on. Very poor service and customer service at that!!!!

From the owner: USA Air Inc offer residential and commercial heating and air services to the greater Waycross, GA…read morearea. Call now for a free estimate!

Best service EVER! Aire Serv was recommended to me by a church member who knows the owner, Ricky,…read morereally well. Well, son shows up first thing this morning and was SOOOOO professional, personable, kind and polite. He asked me to describe what was going on and fixed the issue in less than 30 minutes. He then went above and beyond in checking my outdoor HVAC and coolant pressures. The new capacitor he placed in the cooling part of my furnace had my AC blowing ice cold immediately after installing. After going so long without AC, Aire Serv is my new hero! I'm extremely happy with their service and if you want immediate service, call them up. Kindest, most professional folks you will ever meet. The fact that they don't try to "find" things to bill you for makes their service so valuable and worth it. I'm just so happy not to have to suffer through another hot night. These folks are LIFE SAVERS. TEN stars!

I had made a decision to add a tube that would help clean the air in my house. The tube was placed…read moreafter it was reordered due to a problem with it. The office personnel answered my questions and informed me the part was delivered. Of course, things can go wrong. and they did: my unit turned on but didn't turn off. I called about it and the problem was fixed, a new thermostat was needed. I just want to say this company in Douglas and Valdosta was great! Their prices were reasonable. Everyone was professional. The gentlemen who came to my house to look over the unit, inside and outside, were wonderful. They spent the time to answer my questions and point out to me the broken parts. I'm will use this company for all my air and heating problems.

I certainly would have used words like straightforward, honest, and professional until I needed my…read moreunit repaired after having a brand new inside/outside unit installed a little over a year ago, and it is definitely still under warranty. Looking at some of the reviews, I see that I am having the exact same problems as previous suckas..I mean customers. Promises of returning to do tasks promised, but never returned, appointments not being kept, calls and text messages being unanswered or blocked. Initially when my problem occurred, a technician came out and had the unmitigated gall to tell me that if my thermostat cooled below 70, that I was lucky. What?!!! My system wasn't blowing out cold air and overall my house was hot and uncomfortable. I wasn't satisfied with that answer knowing the performance of the system prior and that something was definitely wrong. He then said that he would come back the next day with the owner and it's been the run around ever since. This company came referred, but I should have used the company I've been using prior, but they got back to me too late in this Georgia heat. I will not let heat and haste let me make this mistake again, especially when it comes to thousands of dollars of investments for anything that I own, and using a company with integrity. Do better or retire!

It's so hard to get someone to show up on time AND get great value for your $. These guys did that…read more Showed up right when they said they would, finished quick (2 1/2 hours for a 4 hour estimate) cleaned up when they left, and offered the best price. Great price, wonderful to deal with. The best around.