Been going here for over a decade. Nice facility. They are efficient but always have time to listen…read moreif you have questions or concerns. I love that they send reminders, via text, of my appts!

Never made it through their office appointment procedure. Had waited several months for a new…read morepatient appointment. Never received a call to confirm insurance (they said they called but I didn't receive a call- although I received they're text messages) Didn't want to see dentist without confirmation of insurance- by then, I had to reschedule - in another 3 months. bad experience without any acknowledgement of it being a. Issue. Guess they have enough patients already. Not a great way to care for people.

Their Dentists make the best crowns! It's honestly the best fit and feel. Thank you so much!read more

Made an appointment for repair an overlay on a front tooth that came off after a cleaning two weeks…read moreprior. I explained that I did not have insurance and have been unemployed for a few months and would like it repaired in one visit. They said no problem come in today and they will repair. I saw Dr. Banez and he said he could not repair and referred me to another specialist in Lake Geneva. He saw me for 5 minutes and charged me $103.00. First of all it was damaged after their cleaning, second of all their website says they do all types of procedures that would include this service. Would not recommend them, taking my business else where, would not even give them a 1 star!

I used to go to a big dentist in lake Geneva but when my insurance changed Midwest Dental in…read moreElkhorn was who I could go to close to home. I was afraid it would be a bad experience after having the same dental office for so long. But I was pleasantly surprised it is a smaller office and its more of a personal touch although they don't keep the same hygienists they seem to be temps. Dr. Vicki Shah is very nice and did my first filling with her and she was gentle and patient and she got my numbing correct in the first shot that used to take forever with other dentists. The filling did not take long and was perfectly shaped on the first try. Definitely recommend.

This is one of the best dentist offices I have been to in years. I have worked with other…read moredentists...one messed up and the other retired... And we'll I have not had a good run lately. I tried Midwest last fall... And have been working with them since. The prices seem reasonable... But their quality, care and professionalism is what makes them the best. I love the staff there. They are always so helpful and nice. I'm very happy with the work that has been done so far. And if you do have a problem, questions or concern they go above and beyond to help you. Great dentist! Great staff! I recommend!

My favorite dentist, Dr. Chad Greving! I have the worst teeth and very high maintenance teeth! He…read moreis so very generous, trustworthy and caring about his patient! He is hardworking and efficient and when he gives a shot it doesn't even hurt! He makes a big difference in the community!

Unbelievable, had a 1045 am appointment for a extraction for a tooth I put up with all week, barely…read moresleeping and dealing with the pain waiting to get in there because it's right here in town and at 2 hrs before appointment they call and tell me that the Dr. won't be in today can we reschedule? Oh, and no Saturday hours. Omg am I pissed. I took two vacation days from work to recouperate and now they can't do it. What a joke

Fast and extremely good listener. Easy to work with receptionists and very nice location.read more

Jim, Your facts are correct. Your estimate was also 30K…read morehigher and you were given the opportunity to counter the estimate. Regardless, I am a dentist. If I kept patients deposits for treatment who decided to have it done cheaper elsewhere I guess you would feel that is fair to do. My business and personal ethics are hardly in question in this transaction. I work for a living and only expect to get paid if I actually do the work. As mentioned before, keeping 1200.00 of the 5K would have been fair, keeping it all is what makes you a poor business man. A simple test, ask your own family what they think about your decision if you have the courage.

Jim Andrews recently completed the build out of our new dental office. I chose Jim because of his…read morereputation and because I knew that building out a dental office is not the same as adding on a porch let alone renovating a kitchen or bathroom. It needs to be done by someone who is familiar with the specifics of dental office design and building codes. I didn't want someone's brother in law who could save a few bucks up front only to be faced with problems down the road. I checked on progress almost daily not only to see how things were coming along but also to check the quality of the work. Jim never disappointed. I noticed how all of the subcontractors were always on the same page as Jim, and seemed to know all the whats, whys and whens every step of the way. The office turned out beautifully, and our patients not only compliment but actually rave about our new space. I couldn't be happier. Many thanks to Jim and his staff for making this whole process easy.