Took my 4 kids here,everyone here except the Dr are extremely rude. Front and back seem like they…read moreget paid to mistreat patients. I took my son he is 6 for fillings 3 days later he had tooth pain, took him back Dr said it nothing to worry his teeth are just ready to come out. 5 weeks later my son has a swollen cheek with infection and tooth needs to be removed. There is no way a tooth would go bad in 5 weeks.. now I was referred to a kids pediatrics dentist because he has no idea what to to do, and just doesn't want to be liable. Don't take yourself or children here.

I would give it - starsif i could. In their Bio it says they are a Family Friendly dentist with a…read moregreat Atmosphere. THAT COULDNT BE FARTHER FROM THE TRUTH. The front receptionist with the glasses was extremely rude not only to me but to a few other people waiting in the office & checking in. She told one lady that she had to leave because it didn't matter if her father had alzeheimers or not she couldn't be here. Why does this lady have to be so Disrespectful, Uncourtious and just Ugly. Also it's not very polite for her and the others ladies behind the glass to talk about the patients or their families. This used to be a good dental group now it's just about rude people & service that sucks. NOW YOU TELL ME WHAT IS SO FRIENDLY ABOUT ANY OF THESE THINGS? EXACTLY NOTHING.

Called in on Thursday to make an appointment for emergency, said they could get me in on Saturday…read moreat 9am. Should up and said I wasn't in the system and had no appointment. Have always come here and honestly the front staffing have gone down hill. Bad customer service.

Thank you, Rialto dental care for a very pleasant experience. I appreciate your patience and…read morecompassion. Very professional and stellar customer service.

I had such a great experience at Spring Hills Family Dentistry in Grand Terrace that I felt I…read moreneeded to take a moment to recognize the entire team. From the moment I walked in, Jolina at the front desk made me feel welcomed and comfortable. She explained everything clearly, especially the financial side, which immediately put me at ease. Letty was also incredibly helpful in breaking down my insurance versus out-of-pocket costs. She made everything easy to understand, which I really appreciated. Val, the dental assistant, was very welcoming and helped me relax during my visit. You can tell she genuinely cares about patient comfort. Dr. Lalifa is outstanding. The level of care, professionalism, and attention to detail was top-tier. I felt like I was in very good hands the entire time. A special thank you to Mido, the dental hygienist who helped me with my deep cleaning. She was incredibly friendly, made me feel comfortable throughout the entire process, and honestly motivated me to take my dental health more seriously moving forward. And lastly, Alex at the front desk made the checkout process smooth and clearly explained my next steps and provided all my receipts. Overall, this team made what could have been a stressful experience feel easy, comfortable, and even motivating. Highly recommend Spring Hills Family Dentistry to anyone looking for a professional and genuinely caring dental office.

I removed my 5 star rating because of my latest visit. I was…read morethere over an hour listening to sales pitches, instead of getting a routine cleaning? They were willing to charge me for a deep cleaning and soon as I declined they told me that I needed medical clearance paperwork?

My son had an appointment today and we were 5 minutes late exactly and as soon as we walked in to…read morecheck in one older lady asked us to sit, we didn't even have an opportunity to say hello. Then 2 minutes later she called my son up to the window and said we're going to have to reschedule you because we were 7 minutes late! I quickly corrected the woman and said actually we were 5 minutes late you asked us to sit down as soon as we walked in. The woman continued to explain that she had no choice but to reschedule so I asked to speak to the manager to which she said she was so I asked her name and she said she will NOT be giving me her name I asked why not? She still refused and said she would ask the doctor if he still wanted to see my son and walked off. 3 minutes later she said yes the doctor will see him I said thank you and asked for her name again once again she refused. I said okay I will be informing the doctor on how unprofessional you are. She walked away. My son was seen the rest of the staff was nice, professional. I'm writing a letter to the doctor to inform him about what went on in his office today, maybe he is unaware. Hope this review is helpful.

I would not recommend this office to anyone -- especially not those with health conditions or…read moredisabilities. I showed up five minutes late to my wisdom teeth removal appointment and was refused service, even though I was literally outside the building. They never once told me in advance that a minor delay would lead to cancellation. This was also the second time they'd rescheduled me -- the first was their fault, due to a stolen item in their office. When my brother-in-law tried to advocate for me and explained that I'm partially blind and in serious pain, both the front desk staff and the supervisor were cold, dismissive, and made no effort to understand or accommodate my situation. They wanted to push me out another month despite my medical needs and circumstances. This was an incredibly frustrating and dehumanizing experience. Do better -- especially for disabled patients.

Just got a replacement crown on a molar, and for the first time in over 10 years, I can chew using…read morethat tooth with no pain. I have an extremely sensitive root nerve in that tooth, but the technician took the time and care to buff it down perfectly to match my other real teeth. Can't wait to get the implant on the other side in a couple months, so I can chew on both sides of my mouth!

I used the teeth whitening kit that I bought for only $10. It worked great. Easy to use! Thanks…read morewinning Smiles!

Took my mother to the Rancho Cucamonga Office and if I could give more than 5 stars I most…read moredefinitely would! The entire office is awesome, they catered to all of my mother's needs. The atmosphere of the office is calm and the music played was gospel music. If you or anyone you know is looking for a dentist that is not only professional and a great dentist but wants extra tender care, and an office staff that is compassionate and considerate, this is the dentist office for you!

Dr. Morris and his staff are professional and courteous. I felt valued as a patient and they made…read moresure that I was comfortable and relaxed before and during the procedure. My tooth extraction was surprisingly quick and painless. Dr. Morris ensured that I felt no pain during the process. Upon leaving, I was given instructions on how to care for the area to prevent any problems or infection. The Office was exceptionally clean and had a nice atmosphere. Overall this is an excellent office and I highly recommend it.

I was referred to Dr. Zalsman by my dentist to get all 4 of my wisdom teeth extracted. I was…read moreespecially nervous since my case was a little more complicated and had more risks. However, Dr. Zalsman did an amazing job and I recovered well! He and his staff did an amazing job educating me, answered any questions I had, and he even called me after the surgery to make sure I was okay. Dr. Zalsman is an expert in his field, a wisdom teeth extraction surgery may seem intimidating but for him, he does these surgeries on a daily basis! Thank you staff and Dr. Zalsman for going above and beyond!!

I opted to used Dr. Zalsman based upon my dentist's recommendation. I needed to have a molar…read moreextracted, and wanted to get an implant to replace this tooth. I asked my dentist (of 24 years) who he would use, and without hesitation he recommended Dr. Zalsman, stating that Dr. Zalsman had done an excellent job on his implant. My dentist was correct. Not only is Dr. Zalsman a dentist, but he is also an M.D., which provided me with an extra level of confidence. The office is clean and welcoming. The staff is beyond courteous. They are professional, yet personable and good humored. Appointments are kept timely, and the place runs effectively and efficiently. On a number of occasions, after arriving early, I was actually seen in advance of the appointment time. Having a dental implant can be an anxiety-provoking process. The bone needs to be prepared to receive the implant, and it is not unusual to have to supplement the existing bone with additional bone material from nearby. I opted for the general anesthesia, which costs a bit more but relieved me of the stress and (frankly) fear associated with enduring this complex procedure. The clerical and medical staff is as good as I've seen anywhere. The medical assistants tasked with setting me up for the surgery went out of their way to ensure that I was comfortable and at ease. I highly recommend this office for any of your complex dental procedure needs.

DR.Ackerman has been mine and my families dentist for years and I'm truly grateful for him I highly…read morerecommend him to anyone looking for a honest dentist that truly cares and is passionate about what he does. Thank you Dr.Ackerman!

Great dentist. Reasonable. He will explain everything. Very nice and friendly. I had no pain.read more

I had a temporary cap put in last week. It came out. Called today for an appointment.. Got one this…read moremorning. Tina did a wonderful job. So professional and very nice. Thank you for the great job. It doesn't feel like I even have a cap on. Highly recommend!!

I and my family have been coming to HD since 1989. The care…read morewas excellent and you felt like family. When my dad passed way in 2012, his bridge was in the process of being repaired. When Dr. Trammel learned my father passed away he put a rush on my dad's bridge so that he may be buried with a full set of teeth. But the years caught up with this dentist. 6-7 years ago he botched my root canal and crowns. I complained to the staff about pain and discomfort but I was ignored. I had other problems that the staff ignored. Tremmel finally retired due to health problems. I ost a tooth because the gum area became infected. I complained for 2 months about the pain but was ignored. A new doctor redid my root canal but it was always painful for 3 years. Last year I was sent to a specialist and he informed me that when HD redid my root canal they did NOT clean out all the bacteria. HD did a poor job making me a partial because I lost that tooth. The partial was painful and it actually moved my back molars that it attached to. Instead of moving my Terr back the dentist shaved my teeth. They just replaced the crown that was not done correctly with a larger crown, but that moved my back teeth and I'm now biting down on my gums. Now they are saying they may have to shave my bone! Or this or that! It appears that I go in for one thing and they keep adding things. My day we called that padding the bill. So, my bite is messed up and the back teeth are still digging into my back gums. I left. Never to return. My suggestion don't go here because it's all about how many procedures they can force on you. They create problems so they can charge you more for more procedures.

I would like to write another review for Dr. Patel's office. Him and his staff are amazing. I woke…read moreup with extreme tooth pain this morning and they were able to see me and take care of me before the new year comes. I am so thankful to him and his staff. They were able to make this pain go away and let me know that I did not have an infection. Thank you, Dr. Patel for your knowledge, honesty, and your help. I do not know how to thank you. I appreciate you getting me in so quick before the holiday. I'm wishing you and your staff a happy new year. Definitely a very honest dentist. Thank you. We need more people like the Colton Family Dental team in this world

I finally thought I had found a good orthodontist, but my most recent visit was very…read moredisappointing.The orthodontist (a Hispanic woman whose name I did not get) was rude, dismissive, and unprofessional throughout the consultation. This was a required second consultation, as staff had told me I needed. On the phone, I was told I would need a new consultation; otherwise, I could have continued with the original treatment plan from five months ago, which was cheaper. That is why I came in expecting a new evaluation. From the beginning, she repeatedly asked if I wanted to start treatment before properly looking at my teeth, referring back to the consultation from five months ago and trying to use that same plan. I only agreed to proceed if the consultation would be based on the same pricing and plan I had originally discussed. Only then did she reluctantly examine my teeth, and even then it lasted less than a minute. It did not feel like a proper evaluation and felt like she was rushing through it. When I asked if she was the same orthodontist who did my original consultation, she confirmed yes in an angry tone and then walked away before I could ask any further questions. There was also a clear communication barrier, and she did not explain things well or seem to fully understand what I was asking, even though I was speaking respectfully and calmly. After the brief exam, she changed the treatment plan by adding spacers, which increased the estimated cost from about $85 to around $115 "maybe." This felt inconsistent, especially because I had been led to believe I could continue with the same plan from five months ago if I proceeded. It also did not make sense to me that adult teeth would change significantly enough in just five months to require additional procedures like spacers, which are typically used for children with developing mouths. I am 19, so this change felt unexplained and unnecessary, especially since I was also told extractions would likely be needed either way. Overall, the interaction felt rushed, unclear, and dismissive. The attitude and lack of explanation made the experience feel unprofessional and discouraging. That kind of approach drives patients away, because people need clear communication and respect when making medical decisions. Maria was kind during my previous visit, but this experience with the orthodontist was not satisfactory in terms of communication, professionalism, and clarity around treatment changes.