Love Dr. Pearl! Dedicated, caring, kind, and an excellent physician. Came to see me in the hospital…read moreat 10 pm and I was a new patient. Diagnosed me immediately and started proper treatment. In the office tower up from LDS Hospital, easy parking.

Everything went smoothly, very efficient. Parking is inadequate. Inside and restrooms very clean…read more Check in and waiting time very short.

Have you ever heard medical staff arguing about the best way to check a patient in to make sure…read morethey aren't overcharged? I have. Here. I had an outpatient emergency surgery and couldn't believe the kindness, service and care I received. Nothing about my situation was easy for the staff but they made it work. People stayed late. They didn't treat me like an inconvenience they treated me like a friend and were a joy in a dark moment. I also had my first baby here and when given the choice am choosing to have my second here very soon. It is small and quiet. There are no bells and whistles and pianos. There are just people who have spent their careers here because they love it.

Unfortunately, I have to give one star where I would not give any…read more Please just don't go here. Not only was my doctor unhelpful and unprofessional, so was the staff (specifically billing). I still can't believe what I've gone through with this clinic, nor can I believe the four star average.

Dr. Gay has been my physician for nearly 5 years. I am beyond impressed with the service he and…read moreEvolutionary Healthcare provide. I have always received same day or next day appointments for any non-routine medical need. All visits have started on time and I've never felt rushed. His office staff are polished, professional, and attentive. I greatly appreciate that Dr. Gay's office has an on-site lab (massive time saver). I also appreciate the patient portal where you can make appointments, view your lab results, view your prescriptions, ask questions, etc. On two separate occasions, Dr. Gay needed to refer me to a specialist. Both times he pulled out his phone and called the specialist's office right then. Not only was I floored that he personally made the call, but he also arranged appointments for that day! One of the occasions was more urgent and Dr. Gay and the specialist communicated back and forth several times before I was admitted to the hospital. Dr. Gay even called me directly to ensure that I got to the hospital. Dr. Gay has proven to me that he truly cares about me as a patient and as an individual.

Supportive recovery community with people and resources with firsthand experience when it comes to…read moresome of the issues that come up when you're working to stay sober.

The in patient part of Odyssey was incredible!! I felt loved and supported, I was held to a high…read morestandard. When I got to out patient, it became a joke. But the in patient part changed my life and ill be forever grateful for Odyssey for that. Just work on your staff at sugarhouse and youll get those 5 stars!

this clinic is a mess! front office is very short with people and this makes you feel unimportant…read more Dr. Jarvis is always typing on the iPad. he does not take people serious. I was having problems breathing. At my appointment the nurse cared more than him. He put in prescription for oxygen at home with Linecare. When I got home I called Linecare and they said the prescription needed office notes and test results. I called the front desk they said they would tell Dr. Jarvis. This went on for 1 week. Calling doc. and Linecare with results. I was struggling to breathe. he can't ever write a prescription right. I left him after that. I would never recommend this clinic,

I came to change my PCP to Dr Rabun and I am amazed at what an incredible doctor she is. I feel…read moreseen, heard, and understood which is such a gift. I have anxiety, and we are actively looking into what is causing my anxiety. What a gift to have a practitioner that is looking for the root cause! She has a forever patient.

I was in SLC from out of state. Overnight I developed abdominal pains and nausea. InstaCare got…read moreme in very quickly and Dr Yoon did what I thought was a thorough examination of the problem. They referred me to imaging and found the problem. Dr Yoon was very patient in making sure I understood what was going on and answering the questions I had.

LOVE HOW YOU CAN GET RIGHT INTO INSTACARE. It has really improved with cleanliness and the staff is…read morevery welcoming!

While Intermountain care helps with basic necessities and overall healthcare they are absolutely…read moreterrible with customer service. I have come here multiple times for assistance, and so far my experince wasn't so terrible until I experince the front desk calling experince and it was terrible. I am not coming back to this place, and I wouldn't reccomend anyone else to come here either.

I know the reviews here vary, but I have really liked the primary care here at Salt Lake Clinic…read more Kenneth Melton and associated staff are great. The MA and nurses are awesome. Appointments almost always run on-time. I don't feel rushed. Thank you!

It seems to be the trend with medical providers to have dodgy billing practices. They bill…read moreinsurance late and send the account to collections early. Unfortunately, in emergencies you don't get to shop for emergency care. If i ever have the choice between this group and someone else, they will lose the coin toss.

One star rating because zero stars is not an option. Like every other review, agree this company…read moreis a complete scam. My mother received a collection notice for a two year old invoice. EPIC had an incorrect address, so she never received this invoice. You would think after the post office returned every statement as Undeliverable/No Such Address someone in the billing department with half a brain would have said hmmm....maybe I should check and make sure the address on file is correct. George at EPIC gave me the name of the doctor. My parents have no recollection of ever being seen by this doctor that billed $2,200. Requested a copy of the invoice/statement. Told they could only send by mail and 7-10 business days. Ever heard of email? Just delaying so they can add more interest and fees? When I informed them that they had an incorrect address, was told by George that once sent to collection they cannot do anything about it. He admitted the address error was EPIC's fault, but refused to take any action to correct their billing error. Checked with the insurance provider. No invoice was ever received from this provider. George at EPIC confirmed that the invoice had not been submitted to my insurance. Why? Why wasn't her insurance billed? Were they afraid the insurance provider would identify this invoice as fraudulent? EPIC has 54 complaints filed with the Better Business Bureau in just the past three years. I am concerned that they are targeting senior citizens like my mother.

Always get a room quickly and am seen promptly. We never feel rushed and always feel heard. My…read morechildren love this office over the last place we used to go

I received a bill in January 2019 stating that I owe $1,278 from services rendered in July of 2017…read more I paid the bill immediately and have been attempting to work with the billing department and insurance company since. The original answer I got from the "Manager," KD, is that my insurance terminated prior to the service date. I contact my insurance provider and receive notice that the billing department did not submit the claim in time. I call KD back and she states that they didn't receive the correct insurance information prior to November 2018. Regardless, my address and phone number were the same in 2017 as it was at every appointment from July 2017 until now. She then proceeds to tell me that she isn't required to bill my insurance, that it is done as a courtesy to the doctor's clients. I asked to speak to her boss, after all she isn't the chief of the company, and I have a voicemail from her stating (verbatim), ".... they said it's not worth their time to give you a call. I am the office manager and I speak for them." Unfortunately, after almost 15 years of service with Dr. Sandra Phillips, I will be finding a new pediatrician for my children.